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“This is an asthetically impressive branch. The building looks new, is large, and is very spacious inside; it is very inviting when you enter. The building architecture was appealing beyond a typical branch office I've seen for any bank chain. The teller was kind and did her best to help us, though she was unable to complete the transaction because my companion didn't have proper I.D. She treated my companion with respect while still being firm in protecting customer privacy. There is ample parking, though it took me a moment to locate the front door.”
“I had to assist my young adult child with finalizing paperwork on a approved auto loan. We went on a Saturday late morning. The branch was welcoming the lady who checked us in was friendly. It wasn’t a long wait before being called back. The representative who handled the paperwork was very friendly, thorough in explaining everything and answered all questions. What she couldn’t answer her associate came in and helped. Everyone we interacted with (4-5 different people) was professional and helpful.The process was painless. I would definitely return to this branch again.”
“5 star to counteract Karen that gave them 1 star despite not ever going to this branch. Clearly doesn't know what she's saying. From someone that makes a living by keeping up with security standards their practices are the opposite of archaic even if inconvenient for you.”
“The worst bank I know in the United States is Bank of America... but today I am not going to rate the bank, but rather a person who works at that bank, Aygul Nurtdinova, who is definitely an excellent employee, educated , kind, cooperative, the times I had to go to this bank, she makes the difference. I have been a customer for 15 years, and I am bored with the lousy treatment that the bank has given me, but today I must say thank you, Aygul, the 5 stars are for you.”
“Best bank I have ever used. Best for small business. Best for the individual. They raised a team for me to help me navigate.my business needs. Advised me on the best options for separating business and personal revenue and expenditure. Pursued a line of credit for me at a very low interest. What's not to like about this.bank? Nothing. Covid response was fantastic. They saved me from buying an overpriced property for business. I closed my business accounts in other banks and moved over to them. I have been one very happy customer! And I am not paid for this review. If you are a minority, looking for a bank to support your business, go to FNB. They will take care of you. And if you ever go to the Crofton branch, ask for Rose.”
“I love Capital One Bank! I have had credit Unions and other banks but Capital One who offers 1.5% back on their business checking and Savings and some of their credit cards is the best bank I have ever come across! They also have the best phone and in house customer Service Skills! Thank-you Capital One, for all that you do and I will never leave you! I also feel like they ALWAYS have my back which is important because most banks treat you like an account as opposed to a person! My company will continue to grow and be with you in the future. Runae McArthur, Owner McArthur & Associates LLC”
“The atm they have in their drive thru is very quick and efficient. I Was able to complete my transactions in under a minute compared to the atms at capital one and Bank of America, of which I always have to wait 5-10 mins for the machine to even count the cash!”
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“Simply Awesome!Everyone is extremely helpful and friendly, Monica, Justin and especially Naira, who stayed extra half hour to help me with the account until the system locked her out. Meanwhile, Naira needed to pick up her kid (yes, I still feel bad about that). I have experience working with other banks and branches, but M&T is out of question and this particular location and staff are the top notch!”