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“Service was quick and affordable. I’m very satisfied with the repairs to the screen. The employees were all helpful and friendly. I will continue to use them for future repairs.”
“Excellent customer service. Tech was friendly, knowledgeable and personable. Came in to have my daughter’s phone fix and was out in under 15 minutes. Highly recommenced!!!”
“I want to send a shout out to Joshua and Hunter for doing a wonderful repair job on my Samsung Galaxy s22 ultra made it look brand new just like the day I bought it”
“The Tech Pros Shop is the place to visit whenever you need any phone or computer fix. 7 days per week. Please come visit to pick from a variety of services and products. See you soon.”
“This place is sick! Their video game stuff is so cool, and they have fixed mine and my brothers phones. They are quick, reasonably priced, and genuinely friendly. I highly recommend this place.”
“OUTSTANDING SERVICE! They don't make 'em like John anymore (intelligent, nice, genuine, wise, straight-shooter, funny). I'm sure anyone that has previously worked with John would validate all those character traits. I brought my speaker in for warranty repair and John took great care of me! He was also able to help diagnose a faulty microphone power supply that had went up and needed to be replaced. If you need anything sound related, give John a call!”
“Was easy to work with and very up front about everything. This is they’re old name but they’re in Annapolis Mall. Definitely recommend for quality work that’s done pretty quick”
“I needed my phone screen replaced bc I had shattered it the night before. So after looking up screen repair near me this is one of the locations that came up. I chose this location bc the reviews were excellent.
I got there right when they opened and told him I needed the screen replaced. After looking at the phone we realized my home button also needed to be replaced. However, I couldn’t afford to do both. ( even though the screen repair price was very reasonable)
So, 20 minutes later I went back and he had replaced my screen but also made it so I had a “home” button to use. He basically made my home button on my screen to use until I could afford to come back and have it officially fixed. He did this for no extra charge!!
So happy with the experience!”
“I appreciated the call ahead of time to let me know they were on their way. The techs, Juwan and Lamon (?) worked well together and were very professional and explained things so I could understand.”
“Excellent service. Made an appointment online and when I arrived, the solutions expert, Monique was very welcoming.
Patiently listened to my reason for stopping by(cracked LCD phone). Took all info necessary and gave me a timeframe to be back.
I received a text when my phone was fixed!
Great customer service.”
“Thank you thank you thank you!!! Outstanding. My screen died on the last day of our trip & because Samsung no longer include sd cards & my phone was in airplane mode, I thought I'd lost my pics. Thanks to cell phone dr, they were able to repair it & I'm so grateful! I also have to mention how nice everyone I spoke to was. That's so refreshing. Thank you again from the happiest person in Pasadena MD right now!”
“This shop is the MOST EXCELLENT, Most honest, and the quickest computer repair shop that my family and I have ever experienced. He is very thorough, honest, and knowledgeable and trustworthy. He did a great job for us and he met our expectation. I even gave him a good amount of tip in addition to his fee, as he did a quick and great job. I recommend this shop to friends and family. Thanks, Mozhgan Hudiburgh Maryland”
“This is an update to my previous review: I’m now giving it a 1. As it turned out, my dryer was not fixed! It exhibited the very same problem that I initially called about. In calling them back, I managed to schedule an appointment for a technician to come back out. They gave me a timeframe of 12 to 4 and they didn’t show. I would have expected a callback to say they were running late but no such call came in. Further, every time I called the system was constantly trying to sell me on some additional service. It was frustrating to say the least!6/4/2024 update: Yet another update! My problem has finally been resolved. The new tech, Ransford, was excellent. He was patient and deliberate but, most especially, he tested his work and assured that the dryer was working before he left, unlike the previous tech. Therefore, I’m updating the review score to a 3 (because I shouldn’t have had to go through what I went through in the first place! Changing the score from a 3 to a 5 because Ransford is assigned the score and not Sears overall.”
“Excellent and Knowledgeable Professional!! Laser focused to resolve the issues and problems!! He can and does practically rebuild systems!! Explains and shows all his work!! Olimpiu Is a master TECH!! Excellent Gentleman too!! A++”
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“Very kind and personable employees. I went into just get my screen fixed and as an added bonus they cleaned out my charging port. Now my phone has a working screen and doest’t give me anymore issues when charging. I would recommend them to anyone who wants a speedy and simple phone fix.”