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December 2023 by M Bass
Everyone has a bad day, but this post office is awesome. I’ve come here almost weekly over the past 10 months. I’ve found the staff and management to be mannerly, efficient, and quick. I don’t get the bad reviews. AT ALL. This one and the one in Clarksburg are the best post offices I’ve ever patronized.
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December 2023 by luis pinto
The worst post office, the delivery guy stole my priority mail that had important information from the government, the manager did nothing about it, he doesn’t care, I went 10 times to the office and the kept saying the same thing “the system shows it’s delivered”, delivered where?? In another state maybe.Now, i’ll have to pay from my pocket 540$ to apply for a replacement.The worst manager, doesn’t help, doesn’tanswer the phone, can’t ask his private delivery guy to give me explanation.
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December 2023 by Chamitani Dewagedara
Mailman doesn’t deliver my priority express mail while I’m at home and put a notice stating that we are not available at home in my mail box. Happened 3 times now. I had to go to post office to pick the mail up. And when I asked the mailman he said he has a memory loss. This is insane.
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October 2023 by Johana Morales
Female staff members, was so disrespectful and annoying when I went to get some information
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October 2023 by Gaya uyangodage
I have ordered a package. In the tracking it shows it send through ups and from UPS, Gaithersburg, it has transferred to the USPS Gaithersburg on 29th September 2023. And it says the package was delivered by USPS on 30th September at 3.26pm. I didn’t get the package. I waited until 3rd October to see if they made a mistake and will deliver. I called the Post office more than 15 times today to the Gaithersburg Post office. But no one answer the phone. I don’t know what happened to the package.
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August 2023 by Claudia Delcid
This location doesn't make passport any more and online still shows available, we just waste my time ? ?
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June 2023 by Waqar Sultan
The Asian lady was extremely rude and couldn’t help me with anything. She yelled at me. She should be fired mc this is the worst usps store I know. Avoid at all cost. The lady is EXTREMELY difficult to understand and then they yell at you for not understanding what they’re saying. If I could give them 0 stars I would
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May 2023 by Jill Biskup
This location is right next to a rail road crossing so when a train is passing (not sure how often that is) there is a line of traffic blocking the main entrance. Luckily, I was able to enter the City Hall lot (not connected to the post office but easily walkable) I parked, went in to mail a package, and left before the traffic even budged. At the Post Office, one customer was being helped in front of me but another person came out from the back when they saw me waiting (a minute maybe) and helped me right away.
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April 2023 by Jessica Flores
Went in there to send a package and was in and out within 10 minutes. Gentlemen at the counter was friendly and efficient.
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April 2023 by Rebecca Small
They have my package but will refuse to go on the back and get it.
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October 2022 by Katie
The hours online and posted on the door are inaccurate. I arrived at 12:30 on a Saturday, on a day they are supposed to be open until 1:00, and they were already closed.
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August 2022 by L
They are closed from 2:30 to 3:30 due to “staffing shortages,” even though there was at least one employee at the counter. Nothing but a paper sign on the door indicated they would be closed. Arrived at 2:31 to a locked door. The employee at the counter just stared at me as a tried the door. Waste of time. At least try to make any effort at all to notify the public about any temporary closures so people don’t waste trips coming here.
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August 2022 by Bunny
The people at the front desk barely speak English, and it’s not to discredit them as human beings. But it is EXTREMELY difficult to understand and then they yell at you for not understanding what they’re saying. I came in to fill out a moving form and asked to have my mail held, and the woman was absolutely no help and told me to go home and do it online.
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August 2022 by Uğur Karabulut
Delivery guy throw my packages 10 meters away !!!
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May 2022 by sanwendy101
I’ve gone three times to get our mail (our mailbox broke) and they do it so rudely no matter how many times I kept going in trying to be friendly. It’s upsetting…they acted like I was annoying them
