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September 2024 by Tiffany Koons
After dealing with many different HVAC companies, I have never had a better experience than with United Service Specialists. Absolutely incredible service and care. I called them at night after our HVAC broke and they were there the next morning. My husband and I both felt like we were treated like family and that is not something you find in today’s world. Matt spent time with my husband and took his time being thorough checking everything and immediately had Carlos come that same afternoon to take care of Some parts we needed. USS sends out texts to let their customers know when the technician will arrive as well as a description of who the tech will be. The customer service they provide is exceptional. Brendan, the vice president of USS, is there for you no matter what and they make you feel so valued. Plus, they are very honest. USS are also air quality experts in creating the cleanest air, looking out for our health in our homes. I can’t recommend United Service Specialists enough.
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September 2024 by ilona kastenhofer
Excellent and timely service!
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August 2024 by Dr Vallis
Exceptional service. Prompt. Professional. Clean and caring. They will always be my GO TO for anything HVAC!
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July 2024 by Andrea Wachtel
My tech was phenomenal. He took his time and even cleaned my outside unit. He explained everything to me and took a bunch of pictures to show me.
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July 2024 by Mario Salazar
Richie and Esteban diagnosed the problem and implemented the proper solution after consulting with me.
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June 2024 by Kristen Page
Very happy with my new Carrier HVAC system! AJ and his team were nice and efficient! Matt explained the system to me and they set up the e new thermostats and made sure I knew how to use them before they left. I will get my downstairs unit from USS as well! Overall, I am extremely happy with the entire process and the speed at which I got the install done. Thanks again!!
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June 2024 by Carol Wiszynski
Was able to diagnose the problem and take care of it quickly. Dennis is very good and thoughtful of me when he comes. Very pleasant too.
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May 2024 by Cynthia Brown
Did the job well!
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May 2024 by Jacqueline L. Griffin
Our technician, Daniel, was very courteous and did an excellent
job of servicing the air condition machine. I would be delighted
to have him back any time.
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May 2024 by Eric Torrey
Carlos Ramírez is the man! But consistently good service from USS in general!
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April 2024 by Deborah Zimet
Carlos came to my condo and as usual , he reassured me that issue with my AC/Heating unit can be resolved. He did a thorough examination of the unit and gave me a detailed explanation.
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March 2024 by Bonnie Gardiner
Dennis let me know he was coming to fix the furnace, brought the parts, dealt with everything in a timely fashion and walked me through what he had done. Very easy......
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February 2024 by Kamthorn Clary
Our technicians Sam and AJ were on time, super friendly, and got the job done ahead of schedule. The appointment process was easy and we were able to go about our day while the work was completed. Would 100% recommend and will use USS for our future HVAC needs.
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January 2024 by Nelson Burgos
Great service. Arrived for appointment on time or early. Good to deal with and decent price.
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January 2024 by M Jov
The professional service men Carlos and Dennis for my AC/heating unit were exceptional, demonstrating a high level of expertise and efficiency. Carlos probably identified and resolved the issue. I highly recommend their services for anyone in need of a reliable and skilled heating maintenance.
