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January 2024 by Morgan Young
I bought a RAV4 from Tricars in October. It was a great experience. AJ was great. He was very knowledgeable and even got me a lower interest rate than my bank offered. I went on a 16 hour road trip in the car after buying it. I drove well but once I got to my destination I found that an oxygen sensor needed to be replaced. AJ got me hooked up with the local Toyota mechanic and the dealership paid all the expenses. I’m very happy with my car and my experience with Tricars!
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June 2021 by Mehdi Chowdhury
I came from Michigan and bought my 2016 Lexus ES350 from this place. Matt the salesman made the whole process easy. One of the most memorable experiences of purchasing a car.
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March 2021 by Juan Jose Torreblanca
Amazing Customer service! Quick, responsive and they above and beyond to accommodate the customer needs! Love the transparency. Thank you!
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March 2021 by Eden Clark
I had a very lovely experience recently purchasing my first car here. AJ was super helpful with my new Honda Civic and and the process was a breeze. The car was delivered by Carmen right in time and carmen was super thorough with all paperwork upon drop off. definitely would recommend tricars!
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February 2021 by Jennifer Kwiatkowski
Best car buying experience we’ve ever had. We had done our research, knew what we wanted and the price we needed to hit. Matt was awesome to work with. Will buy from him again in the future. No doubt. You should too.We had just experienced the typical in person dealer dance between sales person and sales manager at several dealers and I was over it. That process is a ridiculous waste of time.We were crazy nervous about buying a car sight unseen and not test driven. We live in NC and Tricars is in MD. However, after going over the car via FaceTime and being pleased with the level of detail and care that Matt shared/showed, we gave it a shot. The entire discussion/process when all was said and done, took about an hour, over 2 days, from the comfort of my sofa. I’ve never been more pleased with a process and level of service on a vehicle purchase.Heck I was that person who didn’t fully believe all the great reviews I read, because anyone can write a fake review... but something made us step off the cliff. I’m very very glad we did.I have recommended specifically Matt at Tricars, to everyone whose asked about my son’s car. We will definitely buy from him again, without question!
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November 2020 by Nicole Lane
Great price, fast service, great communication, however 5 months later and I’ve had to replace the transmission. Thank God for the warranty with Lexus! I pointed out the streaks on the car and as promised they would be gone. NOT!! every time my car is washed the streaks from improper waxing reappear. OVER THE ENTIRE CAR!!
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August 2020 by Olga Pranovich
I bought my very first car from Tricars about half a year ago and since then I’ve contacted Matt several times with different questions I had regarding my car. He was always there, very helpful with his professional approach and amazing customer service attitude.The buying process Itself was also extremely easy, clear and supportive. I honestly recommend Tricars to anyone looking for a car and look forward to buying my next car from them.
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August 2020 by Christine
It was so refreshing to purchase a car at this dealership!! From beginning to the end of the buying process, it was SEAMLESS! Matt was SO HELPFUL FRIENDLY PROFESSIONAL AND EVEN HAD NO PROBLEM DELIVERING MY CAR TO MY PLACE OF EMPLOYMENT!! ANYONE WHO NEEDS TO BUY A CAR, PLEASE GO TO TRICAR! YOU WILL NOT BE DISAPPOINTED!
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July 2020 by Lorena Reyes
I bought my car a couple of months ago and although this review is a little late just want it say that Tricars team is amazing. Very efficient , very helpful and AJ made our experience flawless. Thanks so much .I will most definitely recommend them to anyone looking avoid your regular dealer hassles.
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July 2020 by Karina Perez
la mejor experiencia que tuvimos mi esposo y yo no pudimos elegir mejor diler muy amables y lo más importante responsables y carros en un muy buen estado
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June 2020 by Theo de Jager
Best car buying experience we've ever had! Personalized concierge-type service, with delivery right to your house at no extra charge. This is the future of car buying!
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June 2020 by Jessica Landeros
My husband and I had a particular car in mind, and we searched all over a few websites to find it. I turns out that the one that met both of our qualifications was at Tricars in Maryland, and we live in Utah. I've never purchased a car I couldn't drive, and it was a little scary, but Matt and A.J. took care of everything. They showed us around the car virtually and gave us the most honest view possible. They had all of the service done and the cleaning detail was outstanding. The car was transported to Utah, and they stayed in contact with us each step of the way. I would gladly do business with Tricars again if the opportunity presented itself.
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June 2020 by A&K B
We had a great experience with Tricars. We worked with Matt, he answered all our questions, as we had many questions. We did a video call to see the car since we're out of state. When our new car arrived, there was some minor issues but Tricars made it right. They aim to please and are very customer focused. They stand by their 30 day warranty. I would recommend Tricars to friends and family.
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June 2020 by Joseph Douglass
Never purchased a used car (before driving it) ever in my life. Matt made the whole process so easy to do completely virtual. Hosted a virtual session to view the interior and exterior of the vehicle, had it serviced and provided the breakdown of work done prior to shipping. Explained the buying process as we financed through USAA and not the dealership. Had VERY reasonable rates to ship all the way to northern MN from Maryland. SUPERB BUYING EXPERIENCE!!! So easy and convenient and love the vehicle. Would definitely buy from them again!
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June 2020 by Heather Mawn
Easiest time I’ve ever had buying a car - and during a global pandemic, no less! They were super responsive, delivered the car right to my door, and even added brand new tires. I definitely would recommend to anyone who wants a painless car buying experience!