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February 2024 by Sarah Andely
I am at this TD bank location and everyone seems aloof. Very slow operation. It is like the staff is just there to decorate the premises. Not very efficient location unfortunately
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May 2023 by Cheng J.
The service is good and the manager is nice. The location is easy to find in the conjunction of Shady grove Rd and Gaither Rd.
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May 2023 by Kailey Flynn
Very slow service! Even when I'm the only customer at this location, it takes an average of 7-10 minutes for a quick and simple single transaction. It's as if no one is motivated to do their job or be there.
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February 2023 by Arthur Yaskey
I would provide a 0 rating if possible but unfortunately Google does not allow one to post a 0 rating. Hence, I must post a 1 rating. TD Bank purposely closed my account without notifying me via mail, email and or a call despite having my contact information, which I provided upon opening an account. I contacted their national customer service and also contacted the local branch bank that I opened an account with but no one could answer when notice was sent or if it was even sent. In short, I got the run around without any empathy as one of the managers laughed on the phone. They sent my hard earned funds to the State of Maryland without notice and an opportunity to be heard violating the Fourteenth Amendment, which is applicable to corporations such as TD Bank. Their willful actions coupled with their lack of accountability has resulted in me having to jump through hoops in order to receive my hard earned funds. The State of Maryland specify that it will take at least 12 weeks to get to a claim processor's desk in order to determine whether to remit the funds though the State acknowledge that they are in receipt of the funds and, I have provided them the information requested to prove that the funds belong to me. In short, but for TD Banks actions and their foreseeability, I would have my funds, which I am in dire need of. I highly recommend that anyone seeking to ever open an account or transact any business with TD Bank stay away or risk ending up in my predicament.
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January 2023 by Chad Drayton
I will never visit this branch again. I wish you could take away stars. Horrible Service !!! They create their own policies on top of being racist. I spoke with the branch manager who apologized on behalf of the ignorant employee who works there.
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December 2022 by Shelly J.
I had to drop into this location to tcb. I love that this bank has realistic hours. Most banks have the standard 9-5 and maybe Saturdays. However, here they have later hours and are even open on Sundays. Plenty of parking, I was greeted as I walked in. A lady came out and asked me what I needed, so I did. She immediately sat me down in one of the cubicles. She even offered water. I have never been offered water at a bank! Cool. Shortly after, the manager, Frankie, came to assist me. Very professional and efficient in handling my banking needs. Although I'm loyal to my credit union, I'll definitely reconsider maybe down the road. In the past, I've been at other locations where the service was bad. I def recommend this location.
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November 2022 by Prateek Aggarwal
Visited twice her, once for account opening and then for some services. Had a great experience here with my relationship manager Anubha. She is super quick, excellent in her work, guides her customers with all the help required whether it's related to banking services or any other queries. The service was Superb overall and I'll definitely recommend TD Bank to my colleagues and friends and definitely the branch and the RM.
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October 2022 by Renie Subin
My interaction at TD bank with Ms. Anubha Mehdiratta was such a welcome change after my disappointing interaction with a TD Bank executive in the New York branch where I opened my account. Having recently shifted to the US from India, the banking system here is very new to me and Anubha was really helpful, patient, and guided me well. She is an outstanding professional, great listeners, and somebody who empathizes with her clients. A true customer service officer who makes me feel extremely comfortable and has made me a passionate promoter of the TD bank among my friends and family :-)
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October 2022 by Subin Amarnathan
My family and I recently began associating with TD Bank for all our banking requirements; we have been interacting with Ms. Anubha Mehdiratta. She is an excellent professional who listens well. She was quick to grasp our needs and offer us comprehensive ideas and solutions. She made sure that we receive customized services and that we fully comprehend how TD can be an excellent partner for our financial development. Although we visited various banks, I must admit that it is difficult to find experts with this degree of dedication. All the best Anubha. TD merits a five-star rating.
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August 2022 by 当代
Flying fast operation! Friendly smile and wonderful decorations like a summer palace! You must come here again! Frankie would impress the customers deeply! Farnaz and Alex sent our kids very beautiful TD BANK LOGO gifts. So you don’t need to worry the kids feel boring like in other banks. Really enjoy the time here. And Farnaz is a good notary！
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August 2022 by Naseem Razavi
Horrible!!! They create their own policies! Different than ANY branch of TD bank. Go to any other branch and all will be well. Jasmine the manager is a disgrace to the banking industry
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March 2022 by James Hinton
Alex TD Bank was extremely helpful to me. I needed to have some things done on my account. He told me he would take of them and he did. He called me back and assured me the situation would be taken care of. I have been a TD bank customer for over 10 years. Its representatives like Alex who go over and beyond that keep me banking and coming back with TD.
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December 2021 by 同臺
Flying fast operation! Friendly smile and wonderful decorations like a summer palace! You must come here again! Frankie would impress the customers deeply! Farnaz and Alex sent our kids very beautiful TD BANK LOGO gifts. So you don’t need to worry the kids feel boring like in other banks. Really enjoy the time here. And Farnaz is a good notary！
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November 2021 by 唐代观点
Flying fast operation! Friendly smile and wonderful decorations like a summer palace! You must come here again! Frankie would impress the customers deeply! Farnaz and Alex sent our kids very beautiful TD BANK LOGO gifts. So you don’t need to worry the kids feel boring like in other banks. Really enjoy the time here. And Farnaz is a good notary！
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November 2021 by 台妹黑白講
Frankie Vazquez provides efficient and courteous service. Great branch overall.
