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September 2023 by Will Kranzler
Terrible customer service. Was told to call another company because I was asking questions about tuning for my vehicle. Staff member on the phone didn’t answer any question and said they couldn’t help me…
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August 2023 by Mir Ag
Mark is very knowledgeable when it comes to tuning! If you’re new to the tuning world like me, you will feel safe and will receive help all the way through the remote tuning process. Funny dude as well! Highly recommend Sonic Tune for your tuning needs.
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June 2023 by Dylan Coder
Awesome customer service! They were very quick and helpful. Many thanks!
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April 2023 by BAYSIDE
Awesome Service!! Mark will make your car fast & reliable
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February 2021 by Elis Cortez
Super nice and helpful staff! They helped me find out the sizing and centric ring fitting for my wheel setup. They even had aluminum rings! Not to mention their competitive pricing compared to online. Would recommend 10/10.
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April 2019 by Eric F.
I bought suspend for my mazdaspeed. I have had a squeaking noise coming from the front about 6 months after install. I have sent so many emails with no response. It has been over 6 months. Now I'm stuck with 1000 dollars worth of scrape metal. I have called the owner Chris and he will not return my calls. I would never buy from them again
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March 2019 by J R.
I purchased four "new" tires from Sonic Tuning. I was told the tires were manufactured in 2017 Well guess what - they weren't. I found out they were manufactured in 2011, WHAT!!!, (not 2017) after asking my local shop to confirm the year...unfortunately the much needed install of two rear tires on my M3 was already completed. I contacted Sonic Tuning immediately about the misrepresentation issue - they have said they would fix the problem. Words are cheap. It's been over a month and still no resolution in fact they have gone radio silent. Have screen grabs of my text messages - happy to post but will allow Sonic a little time to do the right thing.
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September 2018 by David J
Went in to get HID conversion kits, for some reason all of my cards didn’t work, they let me pay through PayPal. I also had to go back to them two times, once because they gave me the wrong part, and again because the ballasts were bad. I ended up exchanging the HID kits for the LED because I was afraid it was going to break again. The lady was very accommodating the whole time, but it would’ve been nice for things to go right the first time.
8/14/18
Came back because one of my LED headlights went out. Again just like last time I had to come back because the lady said they’re not in stock... she also said she’s going to call me the next day when they’re in stock. Two days go by, no call. I give her a call, she says they’re in stock. Really? You said you were going to call me... I did not let this bug me I head over to get it replaced. When I’m over she tries to give me a hard time about not having a receipt, when she saw it the other day! She says I think it’s been over a year so I can’t replace it. Thank goodness I found the receipt between my seats in my car. It’s only been 6 months. I got them replaced, but just like last time it was not an easy process.
Never going there again.
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September 2018 by M Lee
Wai is the man!!
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May 2018 by Dan Gardner
I have been dealing with these guys for years, out of the box the dampening control on my front strut didn't work, took over 6 months to get a new control knob that didn't fix the problem. Not to mention the atrociously squeaky front coilovers. And to top it all off the rear shocks blew out in a year and a half. It's been a battle trying to get a reply or any warranty out of these guys. They offer a 3yr warranty, but it'll take longer than that to actually do something for you. These were for my Mazdaspeed6, I recommend going with BC coils, as the spring rate on these things are horrid in the rear. Never recommending these to anyone, their product was a complete waste of money.
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February 2018 by David Jun
Went in to get HID conversion kits, for some reason all of my cards didn't work, they let me pay through PayPal. I also had to go back to them two times, once because they gave me the wrong part, and again because the ballasts were bad. I ended up exchanging the HID kits for the LED because I was afraid it was going to break again. The lady was very accommodating the whole time, but it would've been nice for things to go right the first time.
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July 2017 by Daniel Stockdale
This company fails to understand the definition of either best price or guarantee as they were unwilling to match a competitors price for a set of rims.
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July 2017 by Jonathan Denson
Great spot to purchase HID Kits for your vehicle! Owners are real nice too. The place is in the cut so it may be difficult to find but knowledgeable of the products they sell
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November 2016 by A. Musa
There HID kit SUCK. I went thru so many HID KIT from Sonic. All have issue with the ballast on both of my vehicles and my Euro use CAN-BUS. Now when they warranty there HID Kit you only get only 1 free replacement. Such BS. Also I have notice the pricing changes from the old lady that works the front counter to the old man that works the counter and even if you come different days the prices changes. They lost a customer for good.
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September 2016 by Abel Villaruel
Great Service!!! Did a good job on my BMW and Mercedes Benz.Very Helpful and reasonable prices.Highly recommended!!!
