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June 2023 by Grace K.
Sam's club has a lot in their inventory especially their snack aisles. Snacks on snacks and for days! Clean and the lines aren't always long. They go by quick. The cashiers are quick and efficient which is always a plus.
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January 2023 by Syanda Dube
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January 2023 by Joshua R.
This is a great membership store that provides convenient shopping with a great tech aspect of the scan and go. No more waiting in long lines, you can easily scan the food as you go and lay pay for it without having to wait in check out lines. The store is clean and the staff is very friendly. They have a full fledged pharmacy where you can get your prescriptions as well as vaccines/shots! My most recent visit was a vaccine trip and a quick pickup of dinner. Highly recommend to check it out, especially if you are feeding a larger group of people.
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July 2022 by Iris Sanchez
I placed an online delivery order, but my order was never delivered. It was scheduled for 7/23 between 10 and 12 and by midnight, it still said in progress. I never received notification of the delivery, so I had to rearrange my day to ensure my cold items didn’t perish if left at my door on such a hot day. On 7/24, I received notification my order was delivered, but they were not and my security camera proved they didn’t even come to my door. Their solution was to refund the money, which is great, but that takes days, and I’m still out the items I needed. I understand things happen, but the least you can do is communicate with your customers when you can’t meet your agreed delivery times. This unfortunately negatively impacted my weekend and my perception of Sam’s Club.
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July 2022 by Maggie Paola Williams
worst customer service available. Calling in employees put you on hold and never come back and hand up on you.
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July 2022 by Pao L.
Completely unprofessional, don't bother calling in for service/help you just hear hold music or ringing. Called in to 800 number and was told in store member priority.... this is after over 40+ minute on hold with no result. I will be cancelling and going to competitor. It's worth the extra cost for better service and selections.
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May 2022 by Nikhil R.
While the store is great, the checkout process is terrible. Extremely slow and long lines whether you try to do self checkout or go to a cashier.The other bad part is the food court, which is extremely slow and doesn't have many options in stock like other Sam's Clubs.For the store itself, parking is limited but available. It's really easy to go in and find what you need.They do have some small food samples out for you throughout the store.The store is fully stocked with most things you would need, both food as well as other products.
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April 2022 by Sue C.
Parking lot isn't the best but it beats having to dodge traffic while getting your cart to the garage like at the other whole sale club nearby. I love love love the fact that the aisles are wide and the mobile check out for the most part works. You can get in and out quickly. Oh and they now have ordering kiosk at the food court so you won't have to stand in long lines.
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August 2021 by Est D.
Terrance @ tire center is extremely helpful. They have huge selection of tires and they have good rebate specials and the Sams Club warranty is good. The food court area is small and the food is ok. They have self check out lines
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July 2021 by Dee S.
Review for the Tire Department ONLY: The so called supervisor there is a hot mess. Gives wrong information , always seems confused, and all around terrible customer service by him alone. The two times I went there, I was given wrong info by him. The other people there were far more knowledgeable, kind and friendly. Don't know how or why this particular guy is the supervisor when it's clear he has no people skills whatsoever?? Terrible! Smh.
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June 2021 by Sukhdev S.
Love the ability to order online and pick-up. Instead of spending an hour there shopping and checking out, the most time spent is driving to/from the store. Typically we wait 10 minutes or less for them to bring out our order. As Plus members shipping is free so we have all our non-parishable items shipped to save car space. Love to meet good people here to.
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June 2021 by Gi S.
Curbside pickup: Love this option! It's free and very convenient. I have a bad back so when I order something heavy like potting soil or case of water bottles I don't have to lift into the cart then out of the cart and into my car. They load it up for you. People are friendly and courteous. Sometimes I even get a free goody bag of samples! Scan and go: I don't have to worry about lines. Before curb-side pick-up, I can do a cart full of groceries and be out in 15 minutes even on a busy day :)
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April 2021 by Bittu A.
I love shopping at Sam's Club I go into the store come out with everything I want Sam's Club is the place to be always get everything I need I want thank you Sam's Club **picture from their google page**
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January 2021 by Shawna M.
Sams gets all the stars for the scan and go option. I have a costco membership too, and Sams wins in this category. If I have to run in for 3 items or 30, that scan and go is clutch! No waiting in the line, no need to spend an extra 15 mins there...just scan as you put it in your cart and go. Sometimes I choose Sams just for that reason alone.
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January 2021 by Chris McLeland
So they don’t have curbside pickup. I’ve tried using it several times. I wait a day for my time slot, but when I arrive I cannot check in through the app bc the order is not ready - an order of seven items, with an entire 24 hours to pick it.