-
June 2024 by El Josak
Safeway is TERRIBLE. I will be going to my local grocery store Whole foods. Chicken was undercooked and robbery. Deli closes at 7pm when the store closes at 11pm. People get off work and go to the store. Never coming back again. My family and kids will stop going to Safeway and follow me to whole foods ??
-
May 2024 by Alan Fisher
Good grocery store. Always have what I am looking for, friendly staff too. Easy in and out too.
-
April 2024 by Dave Eaton
Always the best
-
March 2024 by Vamshi Krishna
Store has expired kimchi products, be careful what you buy!!
-
February 2024 by Saliha Ghaffar
i am writing to express my dissatisfaction with the service I received at a Safeway store. Recently, few weeks ago purchased water bottles without exchanging them, assuming that I could return the empty bottles for a refund of the water deposit. Tonight, when I attempted to return three empty bottles and exchange them for a new just one, I encountered several issues.
Firstly, the staff member at the self-checkout was unclear about the store's policy and mistakenly charged me for the bottles I was returning. Despite my attempts to explain the situation, he called for a manager, John, who took a considerable amount of time to arrive. He kept insisting that I get the filled water bottles but I don’t need four as they take up a lot of space in the house.
When the manager John arrived, he neither apologetic nor empathetic about the delay. He rushed through the process without fully listening to my explanation and initially misunderstood my request and started charging me when I exact words were, I am returning 3 for a refund on the bottle deposit and buy/exchange only 1. After some back and forth, he informed me that the store does not refund the water deposit, which was surprising as I have received refunds from other grocery stores in the area.
Moreover, John's attitude was dismissive, and when I said I’ll just go to my usual spots that actually refund the deposit they kept, he made a comment “I'm sorry you didn't like the response," was condescending and unnecessary as he was walking away. The self-checkout staff member smirking behavior added to the unpleasant experience. As if he was enjoying my misery and didn’t look empathetic at all.
I find it inconvenient if the store's policy is not to return customer deposits, especially since this was not communicated to me at the time of purchase. The unprofessional attitude and dismissive comments from the staff were disappointing and really uncalled for as at no point I was aggressive or nasty.
Not sure it was because I’m a person of color and customer service folks assume it’s easy to treat them this way and get away with it or they are just unpleasant.
I live a mile from the store, and I returned to the store year after as I’ve had an unpleasant experience in the past, but this just validated me never to return again.
it happened on 02/16/2024
-
January 2024 by Heather Monique
Watch ALL expiration dates. So much of what was brought home around the holidays and as recently as this weekend was expired. A lot of it, expired before the date it was bought. My husband refused to be bothered to return the first several items but this adds up fast and shouldn't be happening. From tartar sauce that expired a month prior to the date it was sold to table cream expiring the day after it was bought, life is too hectic to require absolute scrutiny when shopping and the prices are too high for waste.That said, I appreciate the women who've been working there for years and the men in the meat department for both their personability as well as their knowledge when I ask for help. That has certainly improved over the years.Orig Review from 2017: Dark old grocery store with mediocre service, at best. Watch the expiration dates carefully before buying dairy. I'm vision impaired and have never found this store easy to shop in most especially because of the difficulty in receiving assistance when it was needed. I try to make the extra miles to another store that's better lit and offers better assistance with zero attitude when I request it.
-
January 2024 by C.A. Marg
In theory the store should be great their employees are really nice and the store always looks clean. However, I have purchased some of their pre-made chilled soups and they were bad they were cream-based and the dairy had turned. I have also purchased meat that stunk terribly once I opened the package and had clearly gone bad. They are closer to where I live than Wegmans and a more calm store than Giant but I wouldn't suggest buying anything other than pantry staples here. Also, they usually only have one cashier working so be prepared to stand in a long line.
-
January 2024 by Tina Pereira
Holiday shopping is kind of busy. I was able to make it out in a timely fashion.
-
January 2024 by Ennry C.
This location is the one in my parents neighborhood. It's not the newest or with the most variety. But the people are nice. Except the old white man who seems to be the go to guy who does the money transfer systems. My grandma comes and he walks away. He's told her to give him a min, away and goes to god knows where and leaves her standing there never to come back. Or just tells her the system is down. 6out of 7 times this has happened always with him. The one time she was serviced it was by a lady. Idk but seems like he either doesn't like to work the system or doesn't like certain ethnic group of people. But this safe way of western union needs to think of who's here handling that part of service. I do t think anyone likes to be treated differently in this day and age especially being elderly. He should know better. Sucks to do this but my grandma shouldn't start the knew year like this so I had to do it
-
November 2023 by Tina D.
Very wasteful place. Would make pasteries that would stack very high for aesthetic reason and to make the area looks full, then would throw away over 70% of them two days before expiration dates. They tried to compost but it was ineffective. Most would go in the trash. There are homeless and hungry people out there. The customers are paying for this waste. Do better. Stop overstockin. It is unnecessary and you are whatsLwrong with economy.
-
November 2023 by Jakub Lizon
Someone needs to update these hours. They are not open until 11.
-
September 2023 by Mirna V Barahona
I just found out that they have this delicious chicken
-
August 2023 by Paulina Moreno
Mrs. Juana and the Hindu man who serves in prepared food are lousy in service, bad-faced and respond badly when you go to make a purchase, they should put as number one point for this position friendly and decent people not bitter frustrated.
Mrs. Juana and the Hindu man who serve prepared food are terrible in their attention, poorly behaved and respond badly when you are going to make a purchase. They should put the number one point for this position as kind and decent people, not bitter, frustrated people.
-
July 2023 by srikant ganguly
Very clean and well stocked store
-
June 2023 by Eloge D
The best groceries' store I ever used.
