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September 2024 by Kandy Jimenez
Thank you Mariam for your service! I purchased my car and the process was so smooth everything was done tags, registration I’m so impressed with this dealership. Mariam worked with me and she definitely made me feel super comfortable not like other dealerships she definitely made a big difference in this process apart from feeling overwhelmed already she made sure I was well taken care of. Thank you Mazda team!
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September 2024 by Kelsey Biddix
Rahleak and Amin were beyond exceptional from start to finish! I am officially a Mazda owner again! Thank you for the great customer service and support.
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August 2024 by Alexander Grishin
I would like to express my deepest gratitude for the excellent service and easy purchase of our new and desired car. Manager Mariam will always be with you and answer all your questions, and after the purchase she will tell you how to use the new car, and sign you up for the first maintenance. And financial manager Amin will help you in choosing
profitable financing for your car!
Many thanks to Gaithersburg Mazda for the warm welcome and the new car!
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August 2024 by Eric Selden
Jay provides exceptional service! His wide ranging automotive knowledge is great. Thank you for the test drive!
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August 2024 by Nurlan Valiyev
I recently had the pleasure of purchasing a vehicle from Mazda of Gaithersburg, and I can’t speak highly enough about the entire experience. From the moment I walked into the dealership, I was greeted with warmth and professionalism.
The sales team was incredibly knowledgeable and patient, taking the time to understand my needs and preferences. They provided detailed information about the various models, and I never felt pressured to make a decision.
The highlight of my visit was the test drive. The team ensured I had ample time to get a feel for the car and answered all my questions thoroughly. Their transparency in discussing the financing options was also commendable, making the whole process seamless and stress-free.
What truly sets Mazda of Gaithersburg apart is their commitment to customer satisfaction. Even after the purchase, they followed up to ensure everything was going well with my new car. It’s clear that they value their customers and strive to build lasting relationships.
If you’re in the market for a Mazda, I highly recommend visiting Mazda of Gaithersburg. Their exceptional service, knowledgeable staff, and genuine care for customers make them the best dealership in the area. I’m thrilled with my new Mazda and the superb experience I had with them!
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July 2024 by Ben Mobile
Tried to double charge for destination fee and then defended it
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April 2024 by James George
Great service team, and the car was ready for pick up within the given window. Will be taking it there for the next service.
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February 2024 by Aram S
We worked with Siri and Amin. Amazing customer service. Direct and to the point no games or running around. They got us the best deal. Highly recommend coming here and working with them.
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February 2024 by Abdelghani el ouakili
very good buying experience.JAY PARIKH and all the staff were welcoming, patient and very professional.
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February 2024 by Louie Louie Louie
wonderful , worked with me, and my daughter would definitely do business again easy ,courteous,
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February 2024 by Braden Leach
After taking my money, this dealership showed me no courtesy at all. They were very slow to send me my DC license plate and parking permit. And their "tag and title" department was useless and rude, sending me a misprinted parking permit, demanding proof when I told them of the problem, and then directing me to the DC DMV instead of solving the problem they created.
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February 2024 by Har Nand
during my 25 years in US this was my 6th car buying, and it was the best!
Every team member of Gaithersburg Mazda was great. Special thanks to Rahleak Restrepo, Harpreet S. Broca and Amin Rehman. Every step was smooth, and we were out of the door in less than expected time.
Har Nand
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January 2024 by MARY FISCHER
I have visited this dealership for service on 3 occasions and they are the most courteous, polite and knowledgeable people. The work is great and they always wash and vacuum my car for free.
Jenny Buchanan is particularly helpful and always so cheerful even at 7:30 am
5 ⭐️⭐️⭐️⭐️⭐️ rating for Jenny
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November 2023 by J E
The service department has always been very good however when we first started bringing the car in here the building and service bay area was a little run down. A few years ago they rebuilt the entire place and now the service area is very clean and modern looking. The staff is extremely friendly knowledgeable and quick to get you in and out. We almost never have to wait for more than 5 minutes tops.
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November 2023 by Soroosh A.
I ordered a car in June and waited FIVE MONTHS for it to be delivered. Now that it's finally delivered after five months it turns out they ordered the wrong car!!!!!! They did not provide any explanation of how this can happen and what they can do to fix it. Extremely unprofessional. This dealership has left me helpless. Do not trust them.