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September 2024 by It's just Mona
My experience here with the care of Dr. Lawrence Giebel and his lovely team is top tier. Dr. Giebel takes the time to explain everything to you and what to expect when you take your little human home. I will continue to patronize this wonderful hospital for all of Bella’s needs. If you are looking for a Veterinary facility that will care for your pet with love, kindness and empathy please be sure to make an appointment for your little fur baby, you won’t be disappointed. Dr. Giebel and team THANK YOU!! I appreciate you all very much.
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September 2024 by Rui F
Dr giebel is one of the kindest doctors human and veterinary that I had the pleasure of dealing with.
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August 2024 by Nora Elbeheiry
Extremely unprofessional with ZERO regard or empathy for your pets.
I have had the displeasure of bringing two of my beloved pets to this office. The front desk staff is extremely overworked and rude and will always put you on hold. Dr. Lawrence Giebel has no regard for your pet or its well-being and is extremely unprofessional. His daughter Dr. Lauren Giebel follows closely in his footsteps. Read below for more details on my experience:
My experience with Dr. Lawrence (2024) - recently when requesting a copy of my pet’s record the front desk was rude/unhelpful and said they “they don’t have anything past three years”, which I found a bit concerning, but would email me “if they find anything”. Dr. Lawrence proceeded to call me later that day and did not inquire about my pet or its well-being. He didn’t even state if they found the record he just asked if I was 1) going somewhere else 2) where I was going. I answered, and he proceeded to say, “never heard of them” and “I hope you know what you’re doing.” His office did in fact find the record I was looking for and I asked if he could send it to me and he very rudely and sarcastically replied “sure, I can send you this one-page of information.”
You can see proof of his unprofessional behavior in the attached photo (2023). This was a separate incident when I called to get a simple refill of eyedrops for my senior chinchilla. As you can see Dr. Matthew (who no longer works there) has a professional way of entering doctor notes versus Dr. Lawrence.
My experience with his daughter Dr. Lauren (2022) - Dr. Lauren was the vet for my senior dog. She was caring for the most part except when it came to making the hardest decision an owner can ever make. According to her due to covid protocols, I could not be with my senior dog during euthanasia. If I wanted to be with him in his final moments, I could “sit outside on the porch with him” which I thought was very distasteful to say because why would I ever choose that option? People are checking-in their pets and picking-up medication on the porch. Other reviews mention that these “protocols” are still in place even now (2024). Pets do not have a voice and need advocates and this office clearly likes to separate you from your pet. Note: Other veterinary offices do not have these “covid protocols” in place.
Needless to say, I took my beloved pets to other veterinary offices and have had an immensely different experience and I’m very happy with my choice to leave this office behind me. All the reputable and highly rated dog/exotic vets in the area share and recommend one another without competition. Meanwhile, Dr. Lawrence seemed very unhappy I was taking my business elsewhere.
If they want to apologize for this behavior, they can reply to this post. If they choose to not reply or attack me, then this further proves my point as to the type of office they are. I hope no one else goes through an experience like this and looks to take their beloved pets to other veterinary offices in the area.
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July 2024 by T M
In our dog's 13.5 years with us, she's loved Dr. Amspaugh who is knowledgeable, kind, good, reasonable, patient, clear, professional and a dog whisperer! He went above and beyond during her tough times. The office staff and his technician Michaela are all excellent too. Dr. Geibel can be gruff though. Facility is clean, and parking is plentiful. We would be lifelong clients of Dr. Amspaugh's if we didn't move to VA.
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June 2024 by Cheryl Levine
Very competent Doctors. Have been going there for over 30 + years. Since Covid, they no longer let people in with their pets. I do not appreciate this, but I know I can trust them. Excellent care of all animals, and take time with humans to explain and help understand their pets' needs.
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May 2024 by Brian Condon
Great care for your pet! Dr Gable is the best! Always very attentive and thorough. This is a Very busy location but it’s worth the wait!
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May 2024 by Tyler Kraese
My wife and I have used them as our family vet for years. They're always so kind, our dog Archie looks forward to every time he gets to see Dr. Meghan, they make every effort to care for our animals and they provide all information necessary for making decisions without pressuring you or passing judgment. We love them and will continue to see them as long as possible!
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May 2024 by Google User
Pet care is great, but I have several issues with this place: they still won't let people inside--they still have their COVID protocols in place. After asking about that, it seems the answer is it's convenient for them--I guess they don't care about what their customers think. They no longer have Saturday hours--very inconvenient for those of us that work a full-time job. And lastly, it seems they close early on Fridays before holiday weekends with no warning. I'll find another place...
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May 2024 by Sujail Courtois
God service! Location is great! Free and easy parking! Only downside is that after COVID they don’t let people on the office anymore, and my doggy gets scared going inside without me. It was ok for me during COVID, but it’s been 3 years, and they still keep the same rule. Besides that, pretty much everything is good.
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May 2024 by C27 penn
Wonderful vet! They have taken such good care of my cat over the years. They are compassionate professionals, that make sure the humans are ok along with their animals. A++, I often recommend them to my friends who aren't even looking for a new vet!
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May 2024 by Karen M.
Dr Lauren is so kind and has been nothing short of incredible. I'm a first time dog owner with digestion issues and she is incredibly patient with me and takes the time to explain and listen. She calls back the same day and fits us in to her busy schedule when urgent. I can't say enough great things about her and the staff!
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February 2024 by Heather Fritz
Quince Orchard Veterinary Hospital is best in class. The entire team is caring and supportive. Dr. Giebel is very knowledgeable and attentive. The entire team has cared for me and my very unique tempered dog. They gave excellent veterinary care and really cared for me when my best friend was sick. They continue to be supportive now that my Keiko is gone. I am so grateful to everyone at Quince Orchard Veterinary Hospital. Dr. Giebel goes above and beyond for his patients and their humans.
PHOTO OF KEIKO GOING TO SEE DR. GIEBEL. interpret how you see it. lol
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February 2024 by Victoria Parris
My father took our family cat here for a non life threatening emergency and service was prompt, effective and cost friendly. Thank you so much to all of the vets that helped!
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February 2024 by jack schaefer
They are the very best around. I have been taking my dogs to them for years and years. They have always been professional, informative, kind, and knowledgeable. I wouldn’t ever take them to anyone else.
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January 2024 by kelly Brown
I own a dog boarding facility and had a dog with a broken toe nail that was bleeding a lot. After the dog's mom called and spoke with Dr. G, I was able to drop off the pup who was seen immediately and received exceptional care. Dr. G was very friendly, efficient and explained everything well. She made the whole process very smooth for not only the pup, but for mom and myself as the caregiver. I feel confident all the pets in the care of QO vet are receiving quality care.
