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January 2024 by Eduardo Chavac
It is a phone store but sometimes you find responsible and friendly staff and sometimes not
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November 2023 by Erick M
The workers at this place cannot help you with anything other than paying your monthly phone payment.
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July 2023 by saima Shah
Not really do T.mobole business only affiliated in some aspects, was not able to upgrade tmobile there
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April 2023 by Moi
I wish I could give them 0 stars. The one English speaking employee is rude, tries to talk over you and quickly sells you cases that don't fit the phone, only to tell you quickly that metro PC's offers no refunds or exchanges. Calls the manager, speaks in Spanish, tells a lie or different story and sits back to wait for the manager to biasly take her side without asking questions. They encourage vast dishonesty here. Stay away from this store. We need to teach them that consumers have rights and this illegal behavior will not be tolerated. The manager had the audacity to mention that the employees are Hispanic, so what. What does the dishonesty have to do with them being Hispanics. That in itself is demeaning. The manager refused to listen or provide any positive position in a practice that was clearly deceptive and dishonest. What a business.
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April 2023 by Giovanni Sevilla
I went to open an account there and I bought some earbuds. I wanted to return them because I didn’t like the quality of them so I went the same day to return them and they didn’t want to return my money. I only open them to charge the earbuds because it was low on battery which is normal then I put them on for like 5 mins and I didn’t like the quality so I decided to return them. I went back to the store where I bought them but they didn’t want to return the item.I went back that same day, base in the return policy you have until 14 days to return them plus there is no sign in the store that says final purchase. That’s what I have it a 1 if I could I would give it a -0.
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April 2023 by Gio
I went to open an account there and I bought some earbuds. I wanted to return them because I didn’t like the quality of them so I went the same day to return them and they didn’t want to return my money. I only open them to charge the earbuds because it was low on battery which is normal then I put them on for like 5 mins and I didn’t like the quality so I decided to return them. I went back to the store where I bought them but they didn’t want to return the item.I went back that same day, base in the return policy you have until 14 days to return them plus there is no sign in the store that says final purchase. That’s what I have it a 1 if I could I would give it a -0.
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February 2023 by Carlton Hammond
I'm Soo Happy for this location wass really nice
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February 2023 by Colleen Flood
I'm so happy with this location they help me a lot
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June 2022 by Marta Perlman
Tamara gave me a great service today and also back on November 2021.She is extremely helpful and very nice!!!!
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January 2022 by Kay Lady
Jocelyn was very helpful and kind. She helped me and was attentive and kind and patient. One of the best phone store experiences and services
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September 2021 by Antoine B
The manager Jocelyn had a really bad attitude.She rolled her eyes and spoke to me without any patients. When I asked her if there was a problem she said I kept asking the same questions. As a customer I would really like to understand what I'm buying, and it's very unfortunate that she does not like to be asked questions. It almost seemed as though as she did not want to be bothered or asked anyting. I've never experienced this before at other locations. Just be prepared for a person with an attitude.
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June 2021 by Mollie Waiters
Never have phone in stock
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May 2021 by Christopher Woodard
I've received such friendly hospitality from the beautiful Jocelyn she went above and beyond to make sure I was well taken care of. It was good enough that my issue was solved but even better that she was beautiful. Thank You Metro PCS!!!
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October 2020 by Alberto Vargas
Demar was a great, he answer all my questions and was very helpful.
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July 2020 by Kelly Canales
Amazing store, amazing employees, and amazing customer service. Best part is they’re bilingual! Highly recommend this store.
