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March 2024 by Marielly Vitali
He was great he help me a lot
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March 2024 by said ziar
Nice reception
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March 2024 by Darryl Sims
Cedric is the man. He represents the company exceptionally well. I like the location in Gaithersburg. The entire staff are accommodating and professional. I strongly recommend this company.
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March 2024 by david cole
Manger who works at the Gaithersburg location he’s a great guy, he really embodies the qualities you would hope all mgrs would have.. Without his full depth knowledge of all the policies and rules this location would not be the same, I wouldn’t go anywhere else..
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March 2024 by Ludmila Yevsukov
I signed up for Life Storage a few years ago and it became a most valuable extension to my home which I use with absolute confidence: its safety and security, great hours of operation, convenient location, meticulously observed climate control throughout the year, and pristine condition at all times make Life Storage an exceptional facility. The manager and staff treat their clients like family and provide outstanding customer service. Reach out to Pablo and Cedric for most cordial professional help.
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February 2024 by Joshua LaFrance
Clean environment, friendly staff & a overall best choice!
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February 2024 by Lex Ca
Pablo was able to help me and make me feel accommodated in my new unit. He has been nothing but amazing with finding me the best discounts and answering any questions that I had about the storage facility.
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February 2024 by Gearshon Wolfville
I don't recommend anybody getting a storage unit at this place, they're scammers, my monthly payment went up 45 dollars more than what i was paying, they never mentioned the price would go up and it isn't on the contract, I went to their office to see if they could tell me what was happening and they say the price is going to go up and it's not going to come down, I asked them why and they didn't respond, the place doesn't even have lighting, there's no climate control, the gate barely opens, and if you're trying to enter your code so the gate opens you need to get put of your vehicle because the code box is way too close to the gate and too far for you to rich while being in your vehicle, so if you're willing to rent a store unit here, please don't, you won't be able to see in your storage unit and your price will be going up by large amounts
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February 2024 by Zulma Chavez
Excellent service and customer care
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December 2023 by Ugur Cokün
From start to finish, renting the unit and moving in, I had the most amazing experience. Pablo made the whole process smoothly and what an amazing person he is! He was super helpful, professional, and very knowledgeable! He really set the standards high for customer experience.He was very thorough in explaining everything, showed me the unit, etc., and on the day that I moved into my storage, he checked in on me to make sure everything was going well. He is truly exceptional! Thank you for all your help!
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December 2023 by Sonny Sithara
Had just recently moved here from Tennesee and was referred to life storage by a friend. Facility was nice , clean, and Customer service was incredible! Respectful, quick, and responsive for all questions I needed to make sure my items are safely secured and stored. I’d recommend seeing Lucky for the same experience I had!
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December 2023 by Nancy Beltran
I am very pleased with this storage facility. I was with them for 3 years. The climate control was great. My clothes were never messed up or my other belongings. The customer service was always great with them. Thank you! If you need to store your things please consider them.
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December 2023 by Arman Khoshkhoo
I just rented a unit in this facility 3 weeks ago. After reserving my unit online, I went to the store and Lucky assisted me with, great attitude and fantastic costumer service.He is very professional and helpful.
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December 2023 by Michael Kirschner
Excellent customer service. Lucky (office representative) is professional, knowledgeable, and has a very pleasant personality.Mike Kirschner11/16/2023
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December 2023 by Milly Mens
Came in for a outside space but Lucky showed me one inside that was climate controlled and accommodated my needs. Thank you Lucky, you are a very knowledgeable and great employee at Life Storage!
