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June 2024 by Yumi Rydlun
I came here with 4 watches to get batteries replaced. I met Ricky who fixed them all in about 9 minutes(!!) Ricky is super friendly and exactly the type of person we still need in the world these days. A person who cares about your jewelry, watches, and customer service. You could tell they have a lot of loyal customers here over the decades! Cherry on top? It was super affordable at $9.50 per watch. I'll be back! Thanks!
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May 2024 by BigPapaOzzy
very nice place clean fast and very helpfulhelped my watch fast
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May 2024 by Wesley-Jay Holbus
I needed a replacement battery for my watch. Also needed adjustments on my band. The owner quickly resolved the issues for my watch and replaced the battery fast. The owner was extremely friendly. We struck up a conversation while I was looking at jewelry and gifts for my girlfriend. I will definitely be back. I would highly recommend anyone go here first for their jewelry necessities
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April 2024 by Cong Nguyen
This store is great. The owner is very friendly and attentive. I asked him about watch and chain repairs. He explained everything thoroughly so I returned the next day. He repaired two of my gold chains. One that snapped and the other chain I needed to be extended 6 inches. He did both repairs in a quick amount of time and the price was fair. The chains turned out fantastic. I will definitely come back for future work. He also does watch repair, specifically battery replacement for around $10-$15. The jewelry selection was also not bad.
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April 2024 by Kyle Bramel
He fixed my fiancées ring, super pleasant experience
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April 2024 by Charity Reiter
Best jeweler in the area for sure! I walked in very last minute to fix a necklace that I needed for a wedding and batteries for 2 watches. Ricky helped me and all were fixed within 15 min and at a more than reasonable price. This will definitely be our go to place in the future. If your looking for a jeweler with integrity at very reasonable prices, this is the place in my opinion.
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April 2024 by Sadeep Nonis
If you need watch battery replacement here is the best place to get it done. After checking with 3 places i found the reasonable store does it well. Everyone was asking for $40 - $45 for a Movado Classic battery replacement. I checked battery cost and realized the batter is just a $2 -$3 then i realized this is a a rip off. I understand everything has a operator cost but it has to be a certain range. This place did it for $15 + tax. Workmanship was excellent, 5 mins labor time, cleaned with a towel before handing over to me. Good luck with your business.
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March 2024 by Chase S.
Love this place. Very straightforward and reasonable repair prices. Plus Ricky has a lot of insight on jewelry. I go to him for pretty much any repair/quality test and sometimes he gets it done on the spot which is pretty sweet.
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March 2024 by linda spodak
Excellent customer service. Very reasonable pricing and extremely knowledgeable owner. I highly recommend this jeweler. L. Spodak
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March 2024 by ryan lackey
Ricky is fantastic to work with. He restored my grandfathers watch. I am so happy with the final product and look forward to working with J&R in the future.
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February 2024 by Ryan W.
Ricky is fantastic to work with. He restored my grandfathers watch. I am so happy with the final product and look forward to working with J&R in the future.
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February 2024 by Teja S
Prompt professional work at a great price
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February 2024 by imelda arroyo
Our search for diamond earrings led us to J&R Jewelers in Gaithersburg, and we couldn't be happier. The selection was impressive, the prices fair, and the service exceptional. Special shoutout to Ricky for his knowledgeable and attentive assistance. Highly recommend J&R to anyone seeking a delightful jewelry shopping experience.
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January 2024 by Diana Bernard
resized my stainless steel watch for an unbeatable price. was really quick too even though it seemed impossible.
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October 2023 by Jeff Gilbert
Always a pleasure to deal here, never leave dissatisfied!
