Hardware Stores in Gaithersburg, MD

“The most challenging aspect of making that quick 'special tool' run to Harbor Freight Tools (HFT) is finding yourself standing in the middle ofaffordable disposable tool heaven.

How are you getting on the web to find a new 14 inch chainsaw blade for that the Chicago 14-in electric chainsaw you bought from there flight 45 dollars on sale or whatever to find out that the dang thing has been recalled because the power switch tends to stay on. I'm considering yourself pretty pretty skillful that you still got all your digits. Call up harbor freight Central to find out what to do with a recall and they tell you to take it to your local store and they'll deal with it and if you want to that chainsaw blade you're going to have to get it from another local hardware store they're pretty common but they don't stock them there.”

“Great customer service! I went there this morning to buy bleach and the guys who were helping me, he took care to put the things in my car and checked if the lids were closed correctly.”

“Excellent service at this location in Gaithersburg! Dealt mainly with Santiago and Fernando, excellent reps of this establishment. I utilized TW Perry for a deck project, using them for roughly 90% of my materials and they were extremely professional. There were a few snags during the process, but both Santiago and Fernando made them right! It was a lot of materials that were ordered so small hiccups like missing parts (very small ones) and damaged items (most likely in transit) are to be expected. They credited me for the damages and even gave me the missing pieces, without giving me any grief. A++ I highly recommend this location, looking forward to my next project using them and will absolutely be referring people word of mouth style. Thank you Santiago and Fernando, you guys are awesome!”

“I have found the staff at Lowe’s kentlands to be very helpful. I recently bought a large outdoor plant pot. It was heavy plastic and required at least 3 holes to be drilled for drainage. I don’t have a drill at home and just asked if someone could drill the holes for me in the store. They said ask someone in hardware. I found a nice man who worked at the register named Jay who said I can help you. When he had a few minutes he found a drill and put drainage holes in the pot. Thank you Jay!!! I was able to go home. Fill it with soil and plant the hydrangea I bought. I appreciate the extra effort and customer service!!! Highly recommend Lowe’s in kentlands!”

“Total Professionals, always. It’s a real pleasure doing business with the folks at IHD. I have no hesitation recommending them to any security professional looking for a great price and a deep stocking warehouse.Vincent G. “Bobby” Smith, Jr., CMLCertified Master LocksmithWashington-Baltimore Region”

“This Home Depot delivers an outstanding shopping experience with its impeccable customer service. Knowledgeable staff make navigating the store a breeze, while hassle-free returns ensure satisfaction. It's the go-to destination for all your home improvement needs.”

“The negative reviews are unfortunate to see. But I can certainly speak for myself. I had a fabulous experience with John today. Came in with a pretty niche product need that the local Home Depot did not have in stock. Without skipping a beat, John walked right over to the shelf, pulled down a box and handed me the EXACT part. John was a great listener, super knowledgeable and handled everything in under a few minutes. Top class service! Would strongly recommend this location for any plumbing needs. Thanks John!”

“I'd like to provide this feedback for the customer service of Home Depot in Gaithersburg, specifically to Ana who was professionally amazing to help me with tue issue I had. Although I had a temper because of technical issues with my payment, she was patient and trying her best to help me out for over an hour, calling to tech support and main customer service line. One comment for management thou, please consider having online price match in store, I picked up my items in shopping cart in store, went to cashier, and since they don't do price match, I was asked to but it online, and wait for the confirmation and then take out the items that are already in my shopping cart. Just waste of time on customer side.”

“I had an issue 8 months ago that was resolved today with a great customer care representative from Lowes ( Brittney Shumate) thinking that my calls and letter were ignored from last year was incorrect. Thank you Lowes for resolving the issue, satisfying a customer and being a stand up company I always believed you were .5 stars”

“I'd like to provide this feedback for the customer service of Home Depot in Gaithersburg, specifically to Ana who was professionally amazing to help me with tue issue I had. Although I had a temper because of technical issues with my payment, she was patient and trying her best to help me out for over an hour, calling to tech support and main customer service line. One comment for management thou, please consider having online price match in store, I picked up my items in shopping cart in store, went to cashier, and since they don't do price match, I was asked to but it online, and wait for the confirmation and then take out the items that are already in my shopping cart. Just waste of time on customer side.”

“I'd like to provide this feedback for the customer service of Home Depot in Gaithersburg, specifically to Ana who was professionally amazing to help me with tue issue I had. Although I had a temper because of technical issues with my payment, she was patient and trying her best to help me out for over an hour, calling to tech support and main customer service line. One comment for management thou, please consider having online price match in store, I picked up my items in shopping cart in store, went to cashier, and since they don't do price match, I was asked to but it online, and wait for the confirmation and then take out the items that are already in my shopping cart. Just waste of time on customer side.”