Gramophone, a leading provider of custom home entertainment solutions, has been serving the community for over 50 years. Their Gaithersburg location offers a comprehensive experience, featuring a residential space with a backyard patio, a high-end iFi zone, and a luxurious home theater. Customers can also explore the Lighting Lab, showcasing the latest in lighting design and automation. Gramophone's expert team, including sales representatives like Liam Wood, Lee, and Alec, provide exceptional customer service. Clients praise the team's ability to understand their needs, offer tailored solutions, and provide professional installation and ongoing support. Whether it's upgrading a 5.1 audio system to a 5.1.4 setup or purchasing a BDI bar, Gramophone's commitment to customer satisfaction shines through. The company's eCommerce platform, SKY by Gramophone, extends their prestigious brands and expert guidance to clients nationwide, ensuring the ultimate in home entertainment and automation. With in-house electrical services and expert installations, Gramophone continues to be a trusted partner for custom home theaters, high-end audio, smart automation, and lighting & shading solutions.
Exceptional knowledge and service from the staff. They went out of their way to assist me with a product purchased from a different location.
September 2024
Awesome service. A wealth of knowledge provided, and they stayed late for us (sorry)
March 2024
Larry was exceptionally helpful, going above and beyond to help with a purchase of speakers. Highly, highly recommended, and I look forward to coming back!
