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February 2024 by Jimmy Lutz
I've had a great experience with this shop. A couple of months after they replaced my tires, I had two lug bolts that would not come off. They took the time to work and remove the bolts without charging me.I will continue to go back to them and will recommend them to others.
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January 2024 by Felipe Machado Ferreira
Great Customer service and location, friendly staff!
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December 2023 by B Conroy
Was driving home from DC and only made it this far before my check engine light turned on. Luckily, this Goodyear location was nearby. Even though they were busy and I didn't have an appointment, they found a way to fit me in and fix the problem so I could get home safely. They saved the day -- eleven out of ten stars.
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November 2023 by N Ca
I wanted to shout-out one of the employees, Brennan. He's always professional, gives detailed explanations, and if your pockets are tight, he looks for specials to see where there's wiggle room. And, in that vein, my favorite thing about him is he recommends alternatives to ensure you have what you need to be safe on the road. That type of service is priceless, and truly appreciated. Goodyear, y'all have a gem in him! Thanks for all you do Brennan.?
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October 2023 by Fit G
I actually found this place by chance when I had an emergency with a tire rapidly deflating. I'm usually skeptical about places such as this, which is why I have my own mechanic. However, I was so impressed by the professionalism, knowledge and "wait" times along with the cleanliness of their waiting area, that they are now my go-to place for my tire care! Btw, always get the hazard insurance for the tires! Ithas paid off greatly for me!
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October 2023 by Milenita Hernández
The best place where we have taken our cars, they are honest, work very well, very fair in the prices they don't make you spend for things you don't really need. The staff is very friendly and professional. ?????
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September 2023 by Samuel Bae
The employees are so nice, friendly, and enthusiastic to work. I dont live in Gaithersburg area, but it’s worth to stop by here. You wont regret if you come.
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August 2023 by Shehan Perera
This is the best goodyear store, I use to go to Rockville, I’ve been doing business with this store since 2021, I have 4 vehicles on my account, after new manager came to this store, its a totally different store now, her name is Alexandra, she turned to a magnificent store, previous manager was sucks, never showed up, never talked to the customers, always sitting inside room, now I’ve seen more people coming to the store, more business, they’re always busy now, new manager Alexandra, she’s professional, smart, she always at the front, always shows up, she’s intelligent, she’s knowns the subject very well, you could ask any questions related to the tire and services, she’ll explains you very well, very nice person, very helpful, she does very good customer service, she’s the best, and also they have very good technicians to, best one is Lester, he’s a expert for wheel alignment, when he does alignment and balancing, it’s sharp, no issue, I love this store. I highly recommend Gaithersburg store.
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June 2023 by erdem adısanlı
Alex the store manager is very professional, through and extremely helpful, I am pretty happy with my experince overall!
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April 2023 by Gen
stopped in for my oil change today, the lady who helped me was very knowledgeable and got my alignment & filters changed. gave me the discounts available and got me in and out in just 2 hours. very fast, very helpful, and very friendly. I will be back! thank you!
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April 2023 by x
stopped in for my oil change today, the lady who helped me was very knowledgeable and got my alignment & filters changed. gave me the discounts available and got me in and out in just 2 hours. very fast, very helpful, and very friendly. I will be back! thank you!
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April 2023 by clearangel111
Fair prices.
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April 2023 by Natalia
stopped in for my oil change today, the lady who helped me was very knowledgeable and got my alignment & filters changed. gave me the discounts available and got me in and out in just 2 hours. very fast, very helpful, and very friendly. I will be back! thank you!
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April 2023 by Singa' Brandon
Left with new tires and more issues than I came in with. They didn’t want to acknowledge that they messed my car up. Also don’t want to horror price matching. This location lacks customer service and accountability
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March 2023 by Scotty H
Great staff
