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April 2024 by David Hughes
I've had great experiences so far. The front desk has always been really friendly, helpful and have even given me heads up on schedule updates.I've been working with Vanessa and all my cuts have been great! She's really friendly and is really good at what she does. I have no complaints and have enjoyed coming here.
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January 2024 by Andre Leite
Thuy is great!!Services: Shampoo & conditioning
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December 2023 by Noah Sacks
I love Floyd’s 99 at The Crown in Gaitherburg. Friendly staff; clean salon; and timely, efficient service.
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December 2023 by Ryan H
Made an appointment for both a haircut and a wash. Haircut was done, and wash was not offered. Got home after work and realized multiple spots on the side of my head were missed where the barber shaved. It was uneven and looked terrible. Some hairs were left longer then others. This was the worst haircut that I have ever received. I called them with an hour before closing explaining the situation and that I only needed someone to fix the side of my head. It should not have taken any longer then 10-15 minutes to fix. They told me they could not have me come by and I would need to wait until the next day or the following. It was very disappointing customer service and the overall experience was very bad. I had to go to another barber shop this morning to have the haircut fixed. Due to the lack of attention to detail on the haircut, and the poor resolution efforts I am giving this shop 1 star. I have tried this shop multiple times with very different experiences and at this point I will not be back
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December 2023 by Cris D
I recommend Taylor at the Floyd’s in Crown Plaza for all your barbering services.
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December 2023 by Prince Coulibaly
Haircut was good. The customer service from the barber John was not good. He proceeded to put the sponge on my head without asking me first. No personal mirror nor did he give me a chance to see my haircut after the fact. Only gave it three stars due to the haircut being good.
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December 2023 by Vivek Shukla
Vanessa is one of the best barbers/hair stylist in town!
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November 2023 by Jim E
I have been coming to Wen for years. She is an exceptional barber. Floyd’s 99 has a great online reservation system to plan out your appointments. I look forward to my haircuts with Wen!!Services: Shampoo & conditioning
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November 2023 by Javin Oza
Reducing to 3 stars.Easy to make appointments and the cuts are fine.Reducing rating for barber hygiene. Last 2 barbers had unpleasant smells. One has potent body odor, the other one's hands smelled like a body fluid, both were uncomfortable to receive cuts from.
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November 2023 by CESAR VALENCIANO
Very nice people and quick to help, great experienceServices: Haircut
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October 2023 by John
The barber had difficulty using the clippers and adjusting my head.The result was an awful-looking head of hair.
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October 2023 by Charlie Binns
Taylor was amazing. She did everything to perfection I appreciate it!!!
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October 2023 by n hilliard
Mo son had a great experience with Libaan M. First time he actually liked the haircut he walked out with. Thank you!Service: Fade cut
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October 2023 by Didi Gonzalez
Great staff! Always friendly and very welcoming. They do a great job on my kids haircuts.
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October 2023 by Lina Kassis
blow dry
