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September 2023 by Janine Payne
I used to live right across from Flower Hill Automotive, but I’ve moved to VA and I still drive all the way to MD for them to work on my car. They are extremely honest; they do good work and I know I can trust them. Especially as someone that does not understand cars, I know and can go there, and they will make sure I’m safe and that my car is getting all the proper care it needs. I’ve had bad experiences before, with mechanics saying that my car was about to catch on fire (when it was just fine), so I just drive to MD because I don’t want to deal with dishonest people. If you are a female/male that is not interested on learning about car mechanics I recommend that you go there, as you won’t have to worry about anything, just drop your car off and have a nice day ?
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April 2023 by Cat T.
So disorganized, can't even make an appointment for drop off. I called on Monday, he said they're booked up, can't take till Thursday & to call first before bringing in. When I called on Thursday, he didn't even know what I was calling for or talking about. Had to explain everything about car problem all over again. Then he says he can't take till Monday, still booked up & makes excuses, tells me to wait another 4 days to bring car in. He should have just said he can't do it anytime soon in the 1st place. Instead, he wastes a customer's time, with no consideration at all! I could have got it fixed somewhere else by now & will certainly be doing that. I will not be calling them again, apparently he has enough business & can't handle anymore! Also, wasting several days of my time is not appreciated!!Update: in reply to your response, I NEVER said my vehicle had been sitting for a long time!! In fact I told him TWICE what it needed. I don't know where he got such a ridiculous idea unless just saying that as an excuse. My vehicle has tags & is insured. Why would anyone pay insurance for a vehicle to sit for a 'long' time? Also, if it wasn't being driven, how would I know what was needed?? There was never any mention of 'issues'! I prefer to find another mechanic after this.
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January 2023 by Merilee P.
Brent and the guys at Flower Hill are honest, hard working and efficient! They have saved my family both money and time in finding solutions for auto problems, explaining why something needs to be done and do excellent work!!! Very pleased with them !!
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September 2022 by Jasmine T.
My husband and I are those people who have always been having their cars serviced at the dealer since we bought them. My husband was told he needed a very extensive bit of work done to his Infinity G20 so he thought he should get a second opinion. Enter Flower Hill Automotive. They not only recommended fewer things needed to be done, but also performed them at a fraction of the price the dealer quoted. On my Prius, I had to have a battery tire sensor replaced last year. I did that at the dealer, who charged me $399. I just had one replaced at Flower Hill today and I kid you not, Brent charged me 1/3 of the price and noted the battery levels in the other two sensors that have not yet been replaced so I knew. He's not pushy about services but will tell you honestly what needs to be done now, what's optional, and what you can wait on. It's always easy to get in touch with him and he's very communicative about everything. Highly recommend; we're never going back to the dealer.
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July 2022 by Amy Niles
Awesome ??? Best auto shop in Gaithersburg!! Not too pricey and good quality work. It's the only shop I will take my cars to!!Services: Auto engine tuning
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June 2022 by C.A. Finch
These guys are great. Work done quickly and within the estimate. Would not take our cars anywhere else.R. BevingtonService: General repairs & maintenance
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May 2022 by BexRightNow (BexRightNow)
Super friendly folks and these guys are transparent about prices and fix time. Found my new favorite mechanics!
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April 2022 by Gillian C.
My car broke down and they had it back up and running the next day for WAY less then I expected to pay. Stand out service, they were very respectful
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March 2022 by Shawna M.
I took my car to Flower Hill for the first time recently and have had two experiences with them thus far. I've been speaking with Brent solo and I find him honest, very communicative, and explains things very well with the part and showing pictures of the issue. Flower hill has an easy access key drop and they have your car done when they say they will. I find it easy to trust them based on my interactions and will continue to do business with them.
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March 2022 by Abhishek Shilpakar
Highly recommend. They were professional throughout the service and even provided us a heads up about something unrelated. Quick and easy service. Definitely recommend
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February 2022 by Zoe Cicatelli
My absolute favorite auto repair shop. I've been going to Flower Hill forever. Brent is amazing, nick is amazing. I love flower hill. So reliable and honest.
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November 2021 by Jeff Powell
The owner Matt is a great man. He's honest, knowledgeable and extremely helpful. I needed a new engine and he went to great pains to find it. In addition he made sure he found the best used motor that was available. He kept me informed of the status throughout the whole process. I really appreciate that. His mechanic Jon is top notch! Very through and dedicated to perfection in his work. Everyone was professional and easy to deal with.
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June 2021 by Trace W.
There's nothing bad I can say about this shop! Hands down, it has been the best experience I've had at an automotive shop in a very long time. I am prepping my vehicle for a cross-country trip and wanted to go somewhere other than Ford knowing that dealership'stend to charge you 30% more than what other places will charge, along with not having good experiences with Ford. I've had cars taken in to many shops across the country and I've never had this level of professionalism and professional knowledge. They're honest and straight to the point with what's wrong with the vehicle and they give you different options with fixing said issues. There were times where I couldn't pick up my car due to me working after hours, no problem, they found a way to help me out that was super convenient for me. At work and can't stop by the shop to pay for their work on your car, no problem with that either, they've got other ways for you to pay for the maintenance whether you can stop by during business hours or not. You definitely get a family feeling when you take your vehicle here and they're going to treat you right. Brent at the front desk, is super friendly and is adament about making sure you know what the situation is on your vehicle. 5 stars all around highly recommend.P.S. they offer you a military discount.
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June 2021 by Trace J.
There's nothing bad I can say about this shop! Hands down, it has been the best experience I've had at an automotive shop in a very long time. I am prepping my vehicle for a cross-country trip and wanted to go somewhere other than Ford knowing that dealership's tend to charge you 30% more than what other places will charge, along with not having good experiences with Ford. I've had cars taken in to many shops across the country and I've never had this level of professionalism and professional knowledge. They're honest and straight to the point with what's wrong with the vehicle and they give you different options with fixing said issues. There were times where I couldn't pick up my car due to me working after hours, no problem, they found a way to help me out that was super convenient for me. At work and can't stop by the shop to pay for their work on your car, no problem with that either, they've got other ways for you to pay for the maintenance whether you can stop by during business hours or not. You definitely get a family feeling when you take your vehicle here and they're going to treat you right. Brent at the front desk, is super friendly and is adament about making sure you know what the situation is on your vehicle. 5 stars all around highly recommend. P.S. they offer you a military discount.
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June 2021 by Sue Martin
Top notch repairs at competitive prices. Friendly staff, very helpful. Trust them to do a great job!
