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February 2024 by Ashok Ramakrishna
Very nice and clean hotel, good location to grocery stores and restaurants. All staff are helpful and answered my all questions.
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February 2024 by Darin Davis
Very pleasant staff, rooms is reasonably priced, I would recommend if you're looking for a good deal.
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February 2024 by Donna King
Great customer service & nice area very good prices. Brianna is excellent. So is
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February 2024 by hinna maqbool
At Extended Stay America Gaithersburg I really appreciate the service Bijen provides at the front desk. He is always so upbringing and joyful and always puts a smile on your face. He is one of those individuals who always make sure your satisfied with your decision. I was always a little off edge about staying at Extended Stay but Bijen has made my experience as gracious as it could get. I have never found someone as caring in costumer service as him.
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February 2024 by Alex Joseph
Very quiet relaxing comfortable affordable welcoming and respectfulKush is absolutely amazing always smiling and helping and caring for the customer need ?Rooms: Very clean spacious comfortable and it feels like homeSafety: Very quiet and peaceful nobody seems like they wanna hurt anyoneWalkability: Everything is 10 min or less walkFood & drinks: 7 eleven right outside 1
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February 2024 by SOLFUL NETWORK
Highly Recommend Due To The Staff, All Are Great: Brianna, Hawa, Demi, Everlyn, Maria, An The Maintenance Man Was Professional An Kind; The Building Is Clean; An The Location Is
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February 2024 by katherine tejada
kush and ritesh always take great care of me and very
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February 2024 by Aweis Mohamed
Great
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February 2024 by Tedros Weldegebriel
We had a great time here and specially with the service we get from Hawa from front desk she is
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December 2023 by dennis sadur
This extended stay has vastly improved its service and managent, especiallyElevator recently renovated...premises cleaner & most of staff helpful & caringIt's still conveniently located to shopping, movies & hundreds of restaurantsPerfect location for short-term stays or long-termIf you have relatives or friends visiting for holidays or family events, extended stay north is rarely fully booked + if you book on-line the rates are the best in gaithersburg, maybe the entire DMVCostco & Sam's club less than 1 mile away...I'd recommend Aldi's nearby for groceriesEach room includes full refrigerator/microwave & stoveNo need to bring anything but yourself & companionESA includes pots and pans etc.Plus...free wifi and if you have a roku or similar device...bring it and you can watch on the TV Netflix etc.You may like your stay so much, you might never want to leaveNearby activities: Location accessible to movies, restaurants & shoppingSafe locationManagement trying really hard to improve this inexpensive locationExtended stay north maybe "the best kept secret of the Extenday Stay chain...which few know was acquired by Marriott a few years ago
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December 2023 by Oscar Alcides
Very nice hotel. Close to many convenience stores like Royal Farms, 7-11 and restaurants to dine at. The rooms are spacious and clean! Room service is 5/5. PLENTY of parking spaces. Has a gym and a laundry room. Every employee is super friendly and will help you with your needs. Kush is the best!!
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December 2023 by Heather Chen
My second stay here. The staff is helpful and friendly. They helped us with the key card when it had a key card issue. The breakfast is coffee and muffins. It is in a good location, and is right next to 7/11 which is nice. (7/11 has a gas station and good espresso coffee, which i definitely recommend.)I like that all the rooms have a fridge and a microwave. Then it's nice to get groceries and then save money on food by just heating food in the hotel room.There is decent parking. There's free wi-fi. There is lots of hot water for taking a bath. Nice bathtub. The bathroom is nice and clean. The towels are soft and fluffy. It's really nice that this hotel has a laundry room, where you can do your own laundry. The laundry machines are really good.They are pets friendly and I brought my cat, who likes this hotel. (There is a pet fee for staying there with a pet.)To get any discount price, book online using the website, since it doesn't have discounts if you buy your rooms at the hotel. The email newsletter often has discount prices.Definitely recommend this hotel for anyone staying in around Gaithersburg.
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November 2023 by S A
The customer service is poor. Every time you bring up an issue to the attention of the manager, he tries to justify it. "I'm sorry about that" is not in the vocabulary of the manager.The elevator is down again, this time for three weeks. The workers start at 6 am and sometimes don't stop until after hours. No concern for the comfort of guests in this hotel. You are not a guest, just a customer. Are they offering discounted rates now that the elevators are not working? No. Are the staff going to help you with check-in or check-out if you are on the second or third floor? No. You have to carry your stuff by the stairs.
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October 2023 by Whitney Hawkins
Rooms were filthy. Hair everywhere, roaches, dirty linens and pull out mattress. They vacuum and use carpet fresh for the smell but not clean or sanitized at
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October 2023 by Aarya Mulmi
The location isn’t ideal. Many care skirted past blasting their music and many people were staying out side smoking and drinking. The service was fine. The room on the other hand was filthy. The sheets look like they have not been washed in a while and have not been cleaned since the last stay. The floor is dirty as one of my family members stepped on a thorn like object. The bathroom had stains on the counter and the shower was gross with a weird stench. I was not very satisfied and it is not a family friendly place to stay.
