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March 2024 by Belkys liriano
Best supplied Pharmacy store in USA, place to find all you need. Grocery pricesstore is higher than the super market.
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March 2024 by Anita
Had an excellent experience at CVS. There was no line and I quickly acquired the items I needed.
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November 2023 by Mark P.
The absolute worst pharmacy in the area. I urge everyone to stay away from here. They keep screwing up prescriptions, missing where they stocked them, and almost never answering the phone. Absolutely ridiculous.
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September 2023 by Sam Rose
I tranferred my prescriptions to CVS Montgomery Village from the CVS on Goshen when they closed. I am not happy with the service here. My auto refill has been processing for 4 days and not ready yet. My son’s prescription took 5 days to be filled. I shouldn’t have to go without my medication because of poor service.MANAGEMENT PLEASE FIX THIS ISSUE! I will have to transfer my prescriptions to another pharmacy if you don’t.
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August 2023 by Google user
I tranferred my prescriptions to CVS Montgomery Village from the CVS on Goshen when they closed. I am not happy with the service here. My auto refill has been processing for 4 days and not ready yet. My son’s prescription took 5 days to be filled. I shouldn’t have to go without my medication because of poor service. MANAGEMENT PLEASE FIX THIS ISSUE! I will have to transfer my prescriptions to another pharmacy if you don’t.
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August 2023 by Doug S.
Pharmacy run by people who think they have the authority to overrule doctors and Hospitals.We have been running around trying to get my father home from a rehab center for a broken hip. No big deal, just lots of little things to think about to make a place safe and useful. In the midst of the errands someone sends prescriptions over to CVS and I am assigned to go pick them up.One of them is for 6 Warfarin pills. It was basically the rehab place sending a small supply in case we had lost rack of his exiting pills over the past few weeks.Get to the CVS and it is not ready, not only that but the gatekeeper tells they won't fill it. I ask if there is a question about the Dr.'s approval? No, it is that in their records she feels he has a sufficient supply and does not need these. WTF, a clerk at a pharmacy counter suddenly with zero information and context has more authority than a rehab center and Dr.s on a patients medical needs?He normally pays $3.17 for 90 of these little pills. She wound up saying if I paid full retail, I could get the 6 pills. $12 later I left with the pills.Since when did the flipping clerk at the register get the power and authority to deny patients their prescriptions?Run from this place, sadly it serves a lot of old people at Asbury.
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August 2023 by Jervy O.
Store is always closed although it states that it is 24/7. No staff present or proper signs as to why they are closed or if they will reopen . Store closes between 10-30 to 11pm now
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July 2023 by Pamela H.
The CVS on Montgomery Village is the most ratchet pharmacy imaginable The carpet is filthy, with trash on the floors The Pharmacy staff are overworked crowded stressed looking a bit short tempered and abrupt. I wonder how many medication errors are made in that environment? I went there on Wed evening to pick up my medicine. The line to pick up medication was 20 people deep . Of course when I got to the counter it wasn't there and they asked me to go to the drop off counter that was about eight people deep. Can you imagine ? After having me stand in one line for over 20 minutes then asking me to stand in another line as if I were at the MVA? This place would shame a third world pharmacy. My oppressive insurance company is in bed with Caremark forcing me to get my medication from CVS. I left called my doctor and asked him to call my medication into the Giant . I drove over there picked up my medication in about 30 min and went home That is service
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June 2023 by Brittney B.
Poor customer service. My father; who has been sick; called to check to see if his medications were ready and he was told they were ready and the person hung up on him. So glad I do not use CVS for my prescription services. You would think that the pharmacy staff would have the decency to be nice to people, sick or otherwise! so sad!!
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April 2023 by Malik Moonzajer
3 hours wait for a prescription pickup. Nonsense at its best. Don’t take too much work if you don’t have the capacity. CVS is the most annoying place to visit.
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April 2023 by Bobbi A.
We moved to Gaithersburg in December 2022. This CVS was walking distance from our condo so we thought we'd try it. The pharmacy workers there are very rude and we did not go back there after two tries. We found another pharmacy nearby and it is a very nice and organized place to do business.
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September 2022 by Cara H.
Highly recommend finding another pharmacy for your needs. Very disorganized and terrible communication.
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July 2022 by Caitlin A.
This is the worst CVS pharmacy I think I've ever been to and yet I keep coming back because it's the pharmacy that serves my location. It's seems like the don't care because it's in a lower income area, and that's pretty unfair. The store, especially pharmacy area, is dirty. Trash on the floor constantly, dust everywhere. The pharmacy staff is generally incompetent. Nearly every time I fill a script they run it without insurance and then make me wait while they redo it. I've been at the pharmacy when they do it to other people. My only guess for why they do this is that they are trying to have prescriptions done by the promised time so they fill them without processing insurance so that the patient gets an alert that it is done in time.The pharmacist is a disaster. On various occasions I have heard her loudly yelling to patients from behind the counter about their medications (last time she talked about a poor woman's Valtrex). This month, after they again messed up my RX and I had to wait in my car while they fixed it, I came back into the pharmacy to hear that the pharmacist HAD A PATIENT ON SPEAKER PHONE. When she got off the call, she said to the cashier, "That was First Name Last Name calling about his pain medicine again," and then she complained about the guy. Absolutely no regard for patient privacy or HIPPA.
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November 2021 by Roselle S.
The staff in the pharmacy are not helpful. There was this Indian guy wearing a white coat by the Consultation counter who totally ignored me when I asked for a quick question as to where to check in for the vaccination. Unbelievable!!!
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November 2021 by Pam T.
CVS Germantown, Middletown Rd and 355 has gone from sugar to sh...t. It was once professional and handled customers RX efficiently. Now it takes several days to get an RX filled. Sooner or later this inefficiency will result in death and a big lawsuit. I'm looking for a pharmacy other than CVS for greater efficiency. They're blaming bad service on being short staffed. I think it's due to poor management.
