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March 2024 by Carlos A Medina R
Love this place and customer service
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January 2024 by Alex Eliades
As someone who works as a Director of Sales for a National Brand, this store blew me away. Tony was absolutely amazing during my experience today. Besides being very knowledgeable and throughly explaining everything from A to Z to made me feel very welcome and made me see why this Cube Smart is so well spoken of. I do training on customer experience for sites all over the country and trust me when I tell you this. Tony is Top Notch and I recommend Cube Smart, but especially Tony to anyone looking for an absolutely incredible customer experience.Thanks Tony!
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January 2024 by Dalí pena
Very clean
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December 2023 by Lisa Tate
The process was easy and the salesman knowledgeable.
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November 2023 by Amanda Toone
Clean & safe facility.Ease of accessing our unit.Easy set-up & cancellation.Friendly staff on phone, online & at facility
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November 2023 by Thomas Family
Tony, the onsite manager was very attentive and helpful the entire time. The facility was very clean and it was just an overall great experience.
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September 2023 by Bill Johnson
Tony is excellent! I was looking for a storage unit and within an hour he had me all set up and ready to go! He explained everything fully and clearly, provided plenty of options, and overall ensured a straightforward process. I wish everything was this good.
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August 2023 by MaryLu Hartsell
I was totally surprised at how pleasant and helpful the staff at Cube Smart on Snouffer School is. Went way beyond my experience and expectations. I will recommend Cube Smart to anyone who asks where we have stored our collectibles and books. Thank you, Cube Smart! You made it easy.
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June 2023 by J Alcanites
I rented a unit exactly a week today, on June 4. Today, June 11, I brought some more boxes to store and found the metal door with some damage in the lock area. Obviously, someone tried to open the door. I was just there last week and I did not see any damage to the door. Now, I am not sure on how secure my things are.Note: I just emailed you my account number and my contact info. ThanksUpdate 6/13/23: My wife went to the facility yesterday and spoke to the onsite manager. They both looked at the damaged door. My wife then requested a change of unit as the one we have have a damaged front door. The manager said that he could not change our unit. We will be finishing our one month rental and move to another facility. I also took a box out of the storage that contains costly items(camera stuff).
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April 2023 by Allen Rose
Just simply amazing service that’s all I can say! I believe the manager of this property is named (Tony)? very professional and spirited human being! Experience was simply magnificent!
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April 2023 by Amani Emmanuel Jude
Great Store Manager, Tony! … very helpful, informative, thorough, & professional!As a return customer, he made me more confident in my coming back to CubeSmart!
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March 2023 by AManiEmManuelPreManandA Jude
Great Store Manager, Tony! … very helpful, informative, thorough, & professional!As a return customer, he made me more confident in my coming back to CubeSmart!
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February 2023 by Brad Johnson
Great rate is good for six months, much nicer units, great staff, the app is a nice touch. Just left a bait and switch competitor's location.Update: Sadly in a 12 month period my rent was increased twice, close to the point of doubling. The initial rate was a six month teaser. That does not work for long term storage. The only way to lock in a rate is to pay a year in advance.In other words the same old ___.Apparently the industry strategy is get you in and then because moving is a pain they stick it to you. Vs. charge a fair price and don't gouge.On to the next company. smh
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February 2023 by Estelle M. Camara
The customer service at that location is unparalleled! If I could give them 10 stars I would! I moved there from Extra Space Storage and never switching anywhere ever again! Tony and John always go the extra mile to help! No matter what your questions or needs are! They great you with a smile and make sure all your questions are answered. One day, I came right before closing to pay for my unit and but they were still happy to see me and took their time to make sure my payment was processed. The place is always neat. I highly recommend this Cube Smart to everyone!!!
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December 2022 by Robert Baker
It's storage, good customer service but the price hikes make it less valuable for the family.
