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March 2024 by Garland Harris
Effectively diagnosed, repaired and returned car in timely manner.
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March 2024 by Philip Doerr
Very good experience. Highly recommend.
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December 2023 by A. Vincent Gredone III
Had new tires installed a couple weeks ago and already found a nail. I purchased the tire protection package when I had them installed so I went back To Bay Area Tire and they took my vehicle in to the shop and fixed it immediately. This was late Friday afternoon on the Friday before Christmas. Couldn't ask for friendlier or nicer people. Highest recommendation that I can give!
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December 2023 by Akash Patel
Needed to get my tires replaced and do the alignment as well, and the staff were really great, friendly, and responsive! Doug (the manager) was excellent to work with and I'll definitely be back for any future tire needs.
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December 2023 by Niyokee Brunner
Great service. Took my Volkswagen and the guys were friendly, fast, and affordable. They even helped me out with an unrelated tire issue. I got Rick, and he was awesome. Couldn’t have asked for a better experience!
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December 2023 by Nicholas Tedesco
Rick and the guys at Bay Area, Gaithersburg provide quality auto care at convenient time. They only advocate for the service you need, and don't push you to spend on what you don't need. They also stand behind their work. They have replaced batteries and alternators that have failed before end of life. This is a group I trust with my family's cars.
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December 2023 by Aaron Reynold
Excellent and very thorough! I had 4 brand new tires installed all for an EV. Rick & Michael were very professional and courteous. Highly recommend this place!
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December 2023 by Kristi Snyder
Excellent customer service, they go above and beyond with the little things. Like complimentary Uber service if you’re within a few miles and changing my very dead car key battery for me without even asking. All my family that live in the area go here exclusively and I will continue too.
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November 2023 by Michael Clark
I brought my EQE in today for an alignment and I see why they have a 5 star rating! Customer service from the phone call till the very end was top notch. Not only did they get me in sameday, they started exactly at my appt time and took exactly how long they said it would take! Hard to find these days! there's no upsale feel to it which I loved! If you don't want to get screwed and want great service, go here. End of story
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November 2023 by Jessica Mills
Rick was great to work with from start to finish with getting me new tires! He found the best deal and called me a car so I didn’t have to wait around while they changed them out. Super helpful with a friendly atmosphere. I will be back to Bay Area Tire for future services!
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November 2023 by Terry O
The staff at Bay Tire are top notch. They are knowledgeable about my vehicle and are always helpful and courteous. They only tell me about what I need at that service and don’t try to needlessly up sell me on things I don’t need. They are prompt and deliver the vehicle clean and on time.Service: Steering & suspension repair
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November 2023 by Seb
Best auto shop in the area! No other shop can beat their customer service and pricing.Services: Tires
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October 2023 by Mike Lievano
Rick and Doug are very professional and always go the extra mile for their customers. And the turnaround time on a project is faster than any dealership I’ve been to. I’d recommend their shop to anyone.Service: General repairs & maintenance
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October 2023 by Leonard Kuentz
Great service. I like the clean shop and I like the fact that it closed on weekends comma which gives employees a chance to live their own lives. A well-run, small, family-owned business.Services: Tire rotations
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August 2023 by Kathleen Vivian
I stopped in without an appt hoping to get a quick oil change. Even though they were closing in 30 mins., my car was taken right back. My oil was changed, and the tires were rotated in record time. The attendant even found a coupon for me to make it more affordable. I was most pleased.
