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January 2024 by John Wise
Absolutely wonderful. The alternator went out on me but i managed to get to the parking lot. I'd bought one before a couple of years ago and it was under warranty. Got the replacement but had no tools. Mike lent me the tools. Replaced it in the lot. Mike remembered me by name! Mike and Paz are God's gift. Very kind! They're in commercial section up the steps. If you have confusion at the front desk, ask for Mike or Paz! And please tell them that John appreciates their help.
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November 2023 by ΧΡΗΣΤΟΣ ΣΠΥΡΙΑΔΗΣ
I got there to purchase a headlight bulb, all the stuff was very professional, they gave exactly what I needed, I borrowed from them screwdriver I changed the bulb outside at the plaza parking lots, thank you
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October 2023 by Oscar Ramirez Gomez
I think they should treat the people who arrive better.
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August 2023 by Ed Carville
Wouldn't accept a return of a wiper blade I bought the day before; they said part of the protective cover was missing. I never opened the package. I won't be going back to these or the CarQuest stores. If someone returned it used, they shouldn't be stocking it, hoping someone else will buy it, either.
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February 2023 by Chuck Jones
This place is the typical Advance. They have pretty much anything you would need. I've been surprised how many model-specific items they carry for my vehicle.Had a great experience today with assistance getting a "check engine" light code and related information.
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July 2022 by JT
Advance Auto Employees BLOCKING TRAFFIC - DOING CAR REPAIRS in the FIRE LANE. And lots of parking spaces are just a dozen feet away.I see this EVERYTIME I go to this shopping center.No, they aren't just replacing wiper blades or adding wiper fluid. They usually have a cart there full of parts and tools.Called Montgomery County Police? You bet I did.
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April 2022 by vandamn jaunclode
today i am calling store on flower hill gaithersburg they put me in hold almost 5 minutes then i call again again again no one want answer i know that place all is kids keep playing around sucks busuness
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February 2022 by Linda Hurry
I went in to get a battery. The clerk looked it up and I was on my way. Well, it was a huge battery, far larger than would fit in my car. Next day I bring it back and get the proper size. We put it in and nothing. The brand new battery is fully drained. AAA came out and jumped it, but I accidentally turned it off as they were leaving. I'm having a hard time getting it juiced up enough to start with our personal jumper battery. They have a power tester right there. You'd think they would check the battery before selling it to you.
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February 2022 by John Matthews
Very helpful staff. Lots of auto parts on the shelf. Ordering is easy online and ready for pickup when you get there.
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January 2022 by Ben Leonhardt
My preferred auto retailer. Easy to order online and many time's discounts are available. Easy online pickup.
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January 2022 by Charit Gunuganti
Disgusting place.. Whenever I call them they put me on hold.. it’s been happening since 3 days.
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January 2022 by Katie P.
my car battery died so i got a jump to drive over here, and i was well taken care of. the employee was resilient to minor differences in my car versus others he's worked on. great service and i was very pleased!
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December 2021 by Byron Rodgers
When you buy a Sylvania LED bulb when you get home when you find out it’s blue instead of white and you bring it back they tell you that you’re a liar and that you could be returning it just to causing problems. Their policy is no returns on open elecrrical items even if it’s the wrong item or it’s faulty. that they sold you personally. So think about this before you shop at advance auto parts again. Because I had to pay $18 for a dome light.
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November 2021 by little john
Had to replace an alternator. Absolutely wonderful service with Josue. Josue is the man.
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October 2021 by Kristi Stubbs
I don't remember the names of the gentlemen who helped me today but they were awesome and helpful and deserve a raise. They made an issue I was dreading having to deal with a breeze.
