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February 2024 by Anyelina Posada
The attention of Andrew is incredible, he is always making sure you are hydrated and offering you cold wipes. Excellent service...
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February 2024 by Jacqueline Hatcher
We had a party of five. It was one of the Surprises we had for Mt daughter's Birthday Celebration. The facility was very nice, clean and relaxing. The staff was awesome. Theentire experience was wonderful.
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February 2024 by Shayla
An absolute beautiful establishment!
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February 2024 by Bonnie Zuckerman
Have been several times for workshops and always had a pleasant experience! Front desk staff are very nice and the facility is clean and modern. The workshops I took were very reasonably priced and they had a wide variety. Especially enjoyed the sound bath with floating acupuncture, would definitely return in the future for other classes.
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February 2024 by Angela Singleton Photography
This is my go to spa. I absolutely love their customer service, and I always feel so pampered. You can not go wrong picking any of their services. My husband and I loved our couple massage, and I enjoyed my facial with my daughter.
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February 2024 by Glastonbury Robotics
What a waste of money. My friend and I came here to celebrate our 50th birthdays. The ‘healing waters’ are pathetic. A lame small rectangular pool that was nowhere near the temp they suggest. The towels they give you are not long enough to cover the plastic lounge chairs and you only get one towel. The hot tub was crowded with non spa guests - apparently they sell memberships that can’t be very expensive based on the clientele. The rain shower was broken. There was nothing relaxing about it. It felt like I was at the pool at a 3-star chain hotel!Only the very basic amenities in the locker room - not spa like at all. The lounge area was in the shopping area and many people were fully dressed hanging out. Not a relaxing place to sit in your robe. No refreshments. Just tea or water from dispensers. Not even tea bags to choose, and no fruit or any snack. We were told we would get a glass of champagne and a warm brownie. No champagne, and when we checked out, they gave us a cold, hard, prepackaged, brownie. Yuck. My massage was TERRIBLE. I tried to gently steer her to something better but she was awful. The facial was even worse. They don’t even treat your hands! Everywhere else I go they do a warm mitten lotion treatment on your hands during the facial. She asked if I would be OK with a scalp massage, but she didn’t do one even though I had said yes. I suspect she was just on her phone while my face was steamed for 45 minutes. It felt like she was rubbing my face with sandpaper and it was very rough. She even started flicking my cheeks with no warning! Worst facial of my life. I will never return and warn you to stay away. I spent over $400 to be hungry, irritated and physically uncomfortable in my treatments.
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February 2024 by Christiana Morris
Here is my honest review of the healing waters experience.Pros:-I felt that it was Very Clean.-complimentary water and teas- complimentary cucumber cold face towel.-area was not crowded.-they give you robes that are super plushy and luxe.-eucalyptus steam room was amazing!!-I ultimately felt refreshed-parking is good and you can get a meal out to of Whole Foods when done.Cons:- the guy in the pool area didn’t give me a tour of the water area like he did others or even ask if I needed anything when I was waiting to see an attendant.) this was a big one for me!-dressing area is VERY cramped and dim. It was difficult to know how much makeup I was applying.- $10 up charge for slippers but they were sooo slippery that they were falling off my feet. So bring your own slippers- pool accessoriesValue(Essentially paying $45 to lounge at the pool for an hour and a half.) but at least you get a fancy robe.
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February 2024 by Breanna Fields
A pleasant surprise. Dante and Alexander were wonderful and accommodating!
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February 2024 by Tanita Evans
I had an amazing time enjoying my Spa day. The staff goes above and beyond to make sure you are enjoying yourself and everything inch of this beautiful establishment is peaceful. I am recommending all of my friends visit ASAP
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December 2023 by Chris Krahe
Beautiful and clean, well-maintained gym. Stunning view of the lake and plenty of space for yoga practice (large room). Heated room had great airflow, not stale like so many other studios. I appreciated the mid-practice adjustments, but was surprised there wasn't a discussion before hands were placed on me.
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December 2023 by Elissa Webber
OMG, the Healing Waters is so relaxing! It's now gotten too expensive, though, so I haven't been in months.
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December 2023 by Tia Marie Brumsted
I have enjoyed two visits to THE pearl spa and appreciate the calm, clean facilities and courteous staff. The healing waters experience is so relaxing. I will be back!
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November 2023 by Ally Christie
I had a spa day with three services: the healing waters, a custom facial, and a mani/pedi. The first two were amazing, the mani/pedi was not the best. I also like the tea in the waiting rooms and heated neck pillows. Felt very pampering! More details below.Healing waters (5/5): clean facility and very relaxing options. I didn’t use them all, but the ones I visited were very nice.Facial (5/5): spectacular! I had Bailey and she was absolutely amazing. It was my first facial and I will definitely be back. She even gave great recommendations for a cleanser and moisturizer.Manicure & pedicure (2/5): I honesty wished I skipped this. I had Marjorie as my nail tech and found the experience uncomfortable. She kept fussing at me to relax and then after I mentioned I was pregnant she said “Oh, I thought that was just fat” Gee, thanks. She also missed some steps, had to redo some nails several times, and answered her phone during the service. Especially considering the nails service cost $170 (!!) with tip, I was extremely disappointed. I’ve gotten better nails for half the price. The other nail techs were having issues with the pedicure tub leaking and not working. All in all, it felt very below par compared to the rest of the experience that day. Stick to the other services!
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October 2023 by Kim Williams
In all the years that I have been a patron of this establishment- The Pearl, I',ve never have one thing to complain about... until today. I always make it a point to come here when I need to be good to myself, and especially on or around my birthday. I've never had a bad experience or service, but today was the worst service I've ever received. Booked for an 1 hour massage and a 75 min facial..costing close to 400 dollars. The massage was the worst. The masseuse only massaged one part of my body. Never turning me over to massage my frontThen tells me my 60 minutes is up after I ask her aren't you.going to massage the rest of meShe says I guess I need to work on my time management. WHAATTTT ARE YOU CRAZY!!! She is pathological. I immediately go to management. She lies and tell them i told her to only massage my back. LIAR!!!Management you need to vet your employees. Why would any body on God's green earth pay 200 dollars only to have one side of their body massaged? This is a SPA not a bathhouse. As long as she is on your staff, trust me, you are going to lose money and client's. Sooooo disappointed in my service today. And have she not told a boldface lie.,I probably wouldn't have written this review, because her wholemassage technique was horrible.
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October 2023 by Tara Coates
Massage with Aly was perfect. Definitely a healer at heart. 60 minutes goes by too fast.
