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November 2023 by B W.
This might be the worst cvs I've been to. after waiting 15 minutes in the car line, I came inside. This is the scene. I would say it could be a fluke, except for this is the FOURTH time like this. Good job CV
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September 2023 by Jim B.
After surgery for a detached retina my doctor placed an order for prescriptions on aMonday morning. At 3pm on Tuesday it's still not ready. There has been no improvement in service here. Management needs to take action!!!
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June 2023 by Michele R.
Pharmacy is abysmal. Totally rude, indifferent. I got in line outside at 5:57pm on saturday and they shut the window in my face. I honked and the pharmacist said he would help me out but insisted I was late getting in line. I let it go, got my asthma inhaler (which I was waiting 2 days for with no notification it was filled!) After I paid he had the balls to bring it up again and I told him I would like to see the tape, can i come inside. After a few choice words on my part, I departed. NO service here at all. Bad treatment and adding insult to injury. You guys FAIL! I am transferring all my stuff to a different store. You guys suck rotten eggs!
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March 2023 by Kate A.
Rude, indifferent, disorganized over-worked people behind the pharmacy counter. Used to be great but things turned poor about a year ago. They never answer the phone anymore and forget trying to transfer your prescription to another pharmacy -- they won't do it for you. They keep some bags of prescriptions on the floor, so unsanitary. The only worse pharmacy is the CVS in Laurel. So many negative stories but here's one -- my 80+ year old father was waiting in a long line for his medicine and when he got to the front, the pharmacy did not have all of his medications ready, despite having called him. They were very curt told him that he would have to wait another 30 minutes, that they would call his name, which they never did. He waited for 70 minutes and went back up to the counter to ask about his prescription, they were mean to him and told him he would have to wait again in the long line...when he got up to the front after another 20 min, they told him the drug he needed was out of stock and had no idea when another batch would come in....
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November 2022 by Michelle O.
Always good to me and willing to help needs some more help in the pharmacy some of the ladies can even remember my name i make them extra special two me enjoy your day !!love
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October 2022 by Lori H.
I have had nothing but problems with this CVS. Not having the meds in stock, not filling scripts timely, saying that they haven't received the scripts even when faxed receipt says that it went through. In addition, no customer service or compassion for patients. You can be the only one standing there waiting and 5 staffers don't like at you or recognize you are waiting.
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July 2022 by Margaret Joya J.
Drive thru is a joke. There are two lanes, but only one open. Apparently, it takes 25 minutes for each Covid test... at this point, put the Covid testing people in the other lane and leave the first lane open for medication pick ups. Every time I come here, I get stuck behind two people taking Covid tests. It's pretty late in the pandemic and it's shocking that people need so much help being talked through how to take a Covid test.
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June 2022 by Cassie M.
PISSED is the only word to describe how i'm feeling. Walked in at 8:24 and knew the clinic did not open until 8:30. I tried to check in on the computer but it said there was no appointments open. All I needed was a flu test or covid test. The women working there (Danielle) ignored me until I asked very nicely if there was anything open. I made her aware that I tried to check in but nothing was available. She then asked what I needed and I explained to her what was wrong. She IMMEDIATELY cut me off and got extremely rude with me basically saying that if I don't have an appointment and i'm not feeling well then I needed to get out. Completely out of pocket. I also saw her get snappy with an older lady looking for something. You work at a minute clinic???? Aren't you supposed to take care of sick people???? She didn't even tell me what the wait time was she basically just told me to get out! Do not EVER go to this place
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May 2022 by Demond S.
I am a fan of the Minute Clinics at CVS. I like the ability to schedule an appointment online for services. As well, I like that Minute Clinic has expanded their services over the year. I now only visit my primary physician a two-three times a year because of Minute Clinics service offerings. This visit was for travel medicine and ear wax blockage. The Nurse practitioner hooked me right with up with the Vaccinations I needed. She also able to clear both ears of wax. Yay, I can hear again. Worth the visit for minor and common health issues.
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April 2022 by Sonya D.
This CVS should be called Super CVS! It looks so nice inside. They have isles that remind you of a department store. It's really impressive. They also have just about everything you would need and some. Endless isles of perfectly placed products, make it picture perfect. When it was time to pay, I had purchased more items than I wanted to scan and I found myself in the line of the assistant manager. She was so helpful, nice and we had great conversations about the stores coupons. Be sure to send your coupons to your card, so you don't miss out on deals. It's the little things
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October 2021 by David K.
Ongoing poor service. Misplace faxed prescriptions. Continues to auto fill when asked multiple times to stop.
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September 2021 by Paul W.
This pharmacy has gone downhill for a couple of years now. Seem to be rotating pharmacist who are inexperienced. Poor follow-up on their part do not work to resolve issues. Go somewhere else a 1 star rating is to high and Not good is a generous rating.
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May 2021 by S H.
Shauna & Kathryn are awesome!!!! They went above and beyond to help me resolve an issue with a gift card (Mother's Day gift) that the vendor (DoorDash) wouldn't assist with, and ultimately, could have cost me $50. Thank you for the excellent customer service. I appreciate your help. This cvs location has earned my repeat business.
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March 2021 by Donyiel C.
I wish every CVS could be like this one! I can't speak on the pharmacy side though! Was here recently and soon as I walked in, I was offered help. This time I didn't need it but at least it was offered. My experience at other locations is that when I do need help I can never find an employee! The store is very clean, organized and I felt like I was in an upscale place. Talk about fancy schmancy! Their beauty section is really nice and bright. I found what I was looking for and more and I got to use some coupons I had! This isn't the closest location to me but I'd come back just because...it's worth the extra drive!
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March 2021 by Michael V. Izzo
The vaccinations department is a well oiled machine.
