“We just visited here and honestly, we wish we would've found this place when we started remodeling. The owner greeted us the minute we stepped in the store, he and his son made us feel very welcome and both were very knowledgeable in the items we asked about. They will be getting all our business from this point on as our remodeling is continuing.”
“Live in Cumberland for a couple years and would visit this store frequently, just as we did the one in Williamsport, PA. Walk in not looking for anything particular, but walk out with some unexpected goodies. Large selection and great prices.”
“Great Experience Alex, crew made sure I got ? %Wonderful Customer Service, thank you for your kind service sir as well as the cashiers this is why I love Harbor Freight you took time to go in the back and look for an item for me without me even asking him to that's customer service!!”
“Had our glass cut and waiting on us when we arrived. Wrapped with our name on it to get us in and out quickly.
Went back again 6/28/24 and had great service from Valerie in appliances! She spent time with us 2 times working us through the discounts and explaining our options. Then she dealt with cabinets which weren't even in her department. Couldn't ask for any more from an employee. Great job Valerie and Lowe's for training her correctly. Hopefully Brian, the manager, knows what a great employee he has!”
“After rupturing a hydraulic hose on my track loader while working at my son's home in Frostburg, I did a quick search for shops who could make us a replacement. Realizing it was 5:45 PM and this shop closed at 6PM, I was certain the project would have to wait until the next day to finish. Needing a larger wrench to remove the hose, I made a beeline to the shop to purchase a wrench so I could at least remove the hose and be ready have a new hose produced in the morning. When I arrived and explained my predicament, instead of making an easy sale of the wrench and heading home for dinner, I was LOANED a wrench, and given instructions to come around back to make the return after removing the burst hose.Already a bit taken aback by the kindness and trust, I hurried to remove the hose and return the wrench. Expecting to return the wrench and hose and wait for a new hose the next morning... instead, I was ushered in the back the shop while the employee proceeded to make me a replacement hose. To top it all off, I was loaned the wrench again to install the new hose and, instead of asking me to hurry back with the wrench, he tells me to go ahead and go back to work and he will stop by on his way home to pick up the loaner wrench!What a breath of fresh air and a demonstration of kindness that is hard to find these days. I can tell you this, I will happily drive out of my way to give this shop my business in the future.THANK YOU for going out of your way to make the day of 2 perfect strangers! It will not be forgotten!”