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October 2024 by Claudia T.
We have had a few emergencies with our kitties, and your practice has been very supportive. My fiance's family and I bring 6 pets to West Frederick Vet for routine care. We appreciate how caring the Doctors and technicians are. I also really appreciate how kind and accommodating the person at the front desk is. There have been times I needed to cancel an appointment due to my cat escaping, and you have been very understanding. One gesture that showed me that you care was when I could not bring my cat's stool sample promptly, and the Dr. just gave me a new container so I could collect it whenever possible since I had already paid for it. I love my pets as they are part of our family, and I feel so thankful that I live a 3-minute drive from your practice. It means a lot knowing your team is there when we need help.
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October 2024 by Madeline Jay
Well stocked office. Friendly professional staff.
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October 2024 by Rhonda Miller
Dr Hiller and his staff are always amazing with our Emma (and us!). From the moment we walk in the door, we are cheerfully greeted! Our vet tech was very kind and gave Emma snuggles and made her feel welcome. Emma is a puppy mill mama, and teaching her how to “dog” has been an awesome experience. We are so grateful for Dr Hiller and West Frederick Veterinary Hospital!!
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August 2024 by Tichina Herbert
Staff is very friendly patient and personable. Office is clean. I appreciate that you are upfront with prices and give low and high cost options versus hidden fees like other vets I have been to. Everything was explained in great detail to ensure all information is understood. You can tell they honestly care for my fur baby and wanted to be sure the best outcome for her and I in the long run. I would definitely recommend.
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August 2024 by Roshontia Haas
I can always get my dog in within a day or two. The staff are so friendly and the customers seem to have control over their pets.
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August 2024 by R C
Entire staff was very friendly. Super quick and efficient and they were great with my German Shepherd who can be a bit territorial and/or spazzy at times. Will be back for future vaccinations and services for sure.
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July 2024 by Mary Weyant
I always feel comfortable bringing my furry here! Staff is wonderful and caring.
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June 2024 by Ellen D
My pets and I Always receive such personal and professional attention from all of the staff at WFVH. The reception we receive, the attentiveness from the Veterinarian's Physicians' Assistant and the very personal attention of the Dr. is unmatched and very appreciated! We always feel as if we are the only clients, and the Doctor always treats us kindly and professionally - with unmatched personal attention.
We feel honored to be clients/patients!
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June 2024 by John Hunter
Always and continually exceptional care for my dogs/
Thanks
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June 2024 by Sandy Federroll
Pleasant staff, great service
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June 2024 by Audrey Eyler
Friendly staff (to both the animals and the humans) and professional. One of the best vet experiences I have had in years.
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June 2024 by Lorre Stottlemyer
Dreamsicle has been under the care of West Frederick since she was a kitten. All of the professionals and staff have given her the best of care. I highly recommend West Frederick!
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May 2024 by Beth Strakonsky
Love Dr Hennings.....she makes you feel valued; doesn't judge your pet care decisions and is very knowledgeable. Thank you
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May 2024 by Gretchen Eyler
The team was professional, caring, friendly, informative and wonderful to work with.
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May 2024 by Mary B.
We recently changed vets because our old vet made it impossible to get same day or even same week appointments- very difficult when you have a sick or injured animal. We had several people recommend West Frederick and I am so glad we decided to come here! Our initial visit went great as a basic check up for our two dogs. About two months after we started with them, our old man dachshund injured his back. We were so scared. West Frederick vet has been nothing but wonderful and kind to us. They don't oversell procedures, or medications. They give it to you straight and let you know your options. We are so grateful to West Frederick!
