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October 2023 by Pam Ambrose
We have used unique stone twice. They did an excellent job! Worked with us changing our mind several times, came out and measured, and then work was all done in one day. Took away old countertops & sink. Highly recommend!
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April 2023 by Isabelle Ramirez
As always, Unique Stones did amazing work on my countertops today. They installed my countertops when we remodeled a few years ago and did an amazing job then. Robson, the owner, was able to get me scheduled within 2 days and Cristian showed up today right on time. He worked quickly and left here with the area cleaner than when he got here. I will always recommend Unique Stones to anyone who wants to work with a company that is easy to communicate with, on time, and does flawless work.
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March 2023 by Eboni Silas
I wanted to write back to thank you and your team for such great, efficient, responsive service! We truly appreciate your crew going above and beyond when it came to customer service and education! You all made the experience of coordinating a home project a very convenient and enjoyable one.The reasonable pricing was an added bonus!Again, many thanks.
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March 2023 by Eboni
I wanted to write back to thank you and your team for such great, efficient, responsive service! We truly appreciate your crew going above and beyond when it came to customer service and education! You all made the experience of coordinating a home project a very convenient and enjoyable one.The reasonable pricing was an added bonus!Again, many thanks.
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December 2022 by Minal Patel
We had our Cambria countertops done with Unique Stones. It was a wonderful experience from beginning to end! The pricing was very competitive compared to other contractors. The whole process from estimate to installation took a little over 2 weeks. The actual installation by Edwardo was excellent, I had a waterfall edge counter, they matched the veining and both ends look seamless. The crew were very professional and pleasant, I highly recommend Unique Stones.
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August 2022 by Kristi Jacobs Williams
An excellent source for solid surfaces when remodeling kitchens and bathrooms. The guys are easy to work with and very accommodating. Great extended selection of slabs through their local warehouse network! I use them for all of my remodels/real estate pre-market improvement jobs.
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June 2022 by Erik Corl
Unique stones was top notch. We had granite countertops installed along with subway tile backsplash. The visit to the showroom was not a pressured sales environment; they answered all of our questions and provided suggestions on material and options without any hassle or aggressive salesman tactics. The crew that did the installation was professional, clean, and courteous. Their lead times to go from selection to installation were relatively short. The workmanship was quality and we are thrilled with the new look. I would recommend them again in a heartbeat.
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June 2022 by Carol Hutson
Our experience with Unique Stone Granite and Marble is fantastic. Our granite countertop was installed today. It is beautiful, the installers were professional, and cleaned as they worked. I recommend this company to anyone needing countertops.
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June 2022 by Eric
Rob and his crew did a great job with our kitchen countertop install. No games, straight forward fair pricing. Go here don’t waste your time at other places!Thanks Rob & Team.
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June 2022 by Kelly Kanarr
I had a great experience with Unique Stones! From the estimate, to the amazing selection to the installation. Rob was excellent to work with and their price was the best.
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June 2022 by Mark Przybocki
Definitely a 5-star experience. They went out of their way to meet a schedule when others delayed, they worked with us to layout our preferred cuts on the slab, a the installation team helped fix a cabinet install error -- the end product looks great. Working with the entire team was a pleasure. Highly recommend.
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May 2022 by Kaja Farnsworth
We are very pleased with our experience with Unique Stones! Rob and Amanda helped us with a major kitchen and mudroom renovation. They were very responsive and the installation went perfectly! My builder husband is on the picky side and he was impressed as well. I'd highly recommend them plus in these days supporting small businesses is so important.
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May 2022 by Katherine Sessoms
I hired Unique Stones to resurface and seal my marble kitchen counters. Initially, I was very happy with the customer service and workmanship. However, I ended up having to spend hundreds of dollars to have my dishwasher repaired because some of the solvent-based sealer spilled onto my dishwasher control buttons and melted/fused them to the panel rendering it useless. I called to ask for help but they told me it’s not their fault. They did a great job on the countertops but this secondary problem has been a headache and a half.As long as YOU protect your dishwasher buttons before they start working you should be fine. Perhaps it’s my fault for assuming they would be more careful. It was an accident but it would have been nice for them to admit what happened and offer to reimburse me.
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May 2022 by Robert R.
We purchased the tile to re-do our backsplash. After reading the reviews and talking to Unique Stones (and several other companies), we made the decision to have Unique Stones remove the old tile and replace it with the new tile. We honestly were disappointed in the quality of the work. The grout is not consistently spread (we will live with that), but the Schluter trim was crooked and the silicone used where the tile meets the countertop had to be re-done. We also asked them to do some additional cleanup work on removing excess grout from tile.
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June 2021 by Torrence Smith
This review is strictly about the customer service received from Unique Stone. We are very happy with the fabrication of the counters and the installers Dennis and Francisco from The Granite Doctors were excellent.First issue - scheduled a time for someone to come out and take measurements, this time was between 9 and 10 am. At 11am we called and asked for an update and they said they were behind and moved the time to later in the afternoon. This rescheduling happened 3 times in which each time they did not show up in the window they stated we had to call them to get an update. We finally had to settle on a measurement date scheduled for two days later.After we got our measurement, paid our deposit we received an installation date. This was a bit of a mix up as well but nothing to fret over. The day before the installation we received a call from Dan (stated he was a new guy) asking if the installers could come and remove the old counters. We agreed and they removed the counters the sink and disassembled the cook top. We were scheduled for install between 9 and 10 the next day. The next day 10:15, no installers, we had to track down someone to find out why. We were told the installers went to the wrong job first and that they would be with us by 2pm. 2pm comes and goes and again we have to track down someone to get a status. Finally at 5pm a different installation crew showed up and installed our counters. At 8pm we get a call from Dan asking is it okay for the plumber to come back the next morning. Well I am now 2 days without running water or a working stove in my kitchen. Plumber did come the next day and was the very first person to come on time at the agreed scheduled time.It's very disappointing to go through this and pay a lot of money only to receive horrible customer service. We never received a visit from anyone from Unique Stone. The only time we talked to them was them telling us they were not doing the work at the scheduled time and we had to initiate that communication. After the counters were installed the only communication from Unique Stone was an invoice for the final bill. Yes they took 100 dollars off for our troubles but I didn't ask for that. All I wanted was communication. I am all for supporting a small business and during this COVID pandemic where small business are affected I really want to support. This is a company that I will never support again nor will I recommend their services to anyone.I am happy to see so many had positive experiences with this company however mine was horrible.
