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January 2023 by Sarah
First I want to say that I love both Treaty and their sister store Relish. I frequently shop at both stores for myself and gifts for friends and family. I bought my friend a Frederick T-shirt for Christmas after having a discussion with the woman working there that day. She agreed it was risky to buy clothing as a gift, but said my friend could exchange it and get something else if she wanted to. Never was it mentioned the exchange had to take place in the next 14 days.My friend, who is not local, went back to the store 3 weeks later wanting to exchange for a larger size and possibly pay the difference to get the long sleeve version that is $20 more expensive. She was told she could not exchange the shirt as it was outside of the 14 day window. I called and spoke to the woman working, Summer, and tried to explain the specifics of the situation. She admitted that a mistake had been made when I was not originally told about the 14 day exchange window, but exhibited very poor customer service and frankly business sense by not allowing my friend to exchange for the more expensive long sleeved version of the same shirt when both are still being sold in store.Again, I loved these stores and have been more than happy to support the amazing small businesses in Frederick. However, the poor customer service and unwillingness to be seen as an individual case will keep me from being a return customer.
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January 2023 by Elizabeth Fowler
I love to visit Treaty General every time I'm in Frederick. Last time I was there, the employees were so patient with me as I tried on multiple pairs of jeans to find the exact fit and style I wanted. This is the difference in shopping a small business! The fun atmosphere and advice from the stylish staff always bring me back.
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January 2023 by Sarah C.
First I want to say that I love both Treaty and their sister store Relish. I frequently shop at both stores for myself and gifts for friends and family. I bought my friend a Frederick T-shirt for Christmas after having a discussion with the woman working there that day. She agreed it was risky to buy clothing as a gift, but said my friend could exchange it and get something else if she wanted to. Never was it mentioned the exchange had to take place in the next 14 days. My friend, who is not local, went back to the store 3 weeks later wanting to exchange for a larger size and possibly pay the difference to get the long sleeve version that is $20 more expensive. She was told she could not exchange the shirt as it was outside of the 14 day window. I called and spoke to the woman working, Summer, and tried to explain the specifics of the situation. She admitted that a mistake had been made when I was not originally told about the 14 day exchange window, but exhibited very poor customer service and frankly business sense by not allowing my friend to exchange for the more expensive long sleeved version of the same shirt when both are still being sold in store. Again, I loved these stores and have been more than happy to support the amazing small businesses in Frederick. However, the poor customer service and unwillingness to be seen as an individual case will keep me from being a return customer.
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December 2022 by Lori Sera
Tried to exchange a gift I received for Christmas and was told no exchanges or refunds because it was “on sale” when it was purchased. Awful policy. I received another item from that store and I don’t want anything from there. My advice: spend your money somewhere else.
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September 2022 by Alison Martha
I absolutely love this store! The staff are friendly, helpful, and there are unique offerings in here that make you look stylish in a natural way.
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July 2022 by Sean
Profiled, followed around the store, and had an item taken out of our hands and taken to the register by the blonde woman working there. There were 10+ other people in the store that were not treated this way. Extremely rude and unprofessional.
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May 2022 by Carleigh Eagle
Hands down amazing. Great pricing, perfect customer service, and the best pieces. Literally came in on a whim and walked out wearing a skirt I bought. 10/10 check this place out!
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May 2022 by Lucy
So incredibly rude. The blonde girl with the short hair bascially snatched an item out of my hand, assuming I was about to steal it. I was the only person in the store she did that to. My boyfriend and I were profiled by this retail shop and I will NEVER go back.
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April 2022 by Sean S.
Profiled, followed around the store, and had an item taken out of our hands and taken to the register by the blonde woman working there. There were 10+ other people in the store that were not treated this way. We are a school teacher and a cancer researcher. Extremely rude and unprofessional.
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April 2021 by Thembi S.
This store is super cute, seeming to tend toward a bohemian-chic style of clothing and accessories, plus a mishmash of tchotchkes and random girly items. While I don't do bohemian, as I'm too short and stocky for that look, I did see a few items I liked, buuuuutttt...like most boutique stores, I had a little sticker shock. I can't see myself paying $70 for a sequin top I'll likely only wear once. There were a pair of cropped jeans I was digging but didn't even bother trying them on because cropped pants + stocky build don't go together and those jeans were pricy too. Nice store though and the staff didn't hover, that part was awesome!
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January 2021 by Shannon O'Brien
Amazing little shop with a good selection of good from clothing, perfume, and home décor. The woman working was attentive without being too overbearing and made the experience wonderful. Products are unique and staff knowledgeable. Highly recommend this spot for a special gift to someone else or yourself.
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December 2020 by Anne Vranesh Montreuil
Andy was fantastic...she knew about each item and was super helpful! So happy to be able to shop in person today and support downtown Frederick!
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November 2020 by Christian Berryman
Amazing little shop, they have awesome service and some of the coolest merchandise you can find in frederick. Definitely worth a visit
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November 2020 by Jessica K.
This is an adorable boutique! Their soft cotton clothes are all beautiful and stylish. They have a beautiful selection of rugs and candles and unique soaps! Right now they have a ton of scarves and knit outerwear in a lovely array of colors. This boutique is full of cute finds.
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April 2020 by Rob Matteri
I recently ordered some clothes from them online. They were fast, courteous, and had exactly what I needed. Everything showed up at my door without issue. I would have no hesitation ordering from them again in the future!