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January 2024 by Luther Akers jr
Ordered tires for my work vehicle ? and received a phone call , (*the next day- unthinkable) that the oder was in and to come at my earliest convenience to have them installed!Excellent job Rice tire (Frederick MD shop) ?? My boss wass super happy that I was able to continue my work project with very little downtime! (On that project, lol) *Always very busy multi tasking so very grateful for the quick turnaround! Our company uses Rice Tire for all our vehicles tire woes!Thanks again Rice Tire and keep up the great work y'all do!
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December 2023 by Jack Chalance
The level of mental instability displayed by a representative of this business on the Internet, is all anyone potential business invitee would need to see to decide to never ever risk of entering a business transaction with such a volatile company.Smart move blowhard.
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October 2023 by Steven Wilson
Somewhat new to the area and up until now had not yet found a trusted car/tire service center. After researching multiple locations, I went to Rice Tire for a set of new tires on my wife's Jeep. Couldn't have been an easier process. After all the work was done and I was set to pay, the man at the service counter said he was able to find a tire rebate for me as well. Top notch work, and more importantly (to me), they've gained my trust and future business.
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September 2023 by Stephen Gulliford
Great service and a great experience. They fixed my flat in less than 20 mins after dropping in with no appointment.
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August 2023 by Stefan Reiss
We were traveling with our 5th wheel and experienced a blowout! Rice Tire Center was incredibly helpful! They gave us great guidance and advice. We got the tires we needed at a great price and they were very efficient and thorough with the changeovers for us! Highly recommend them to anyone in their area!!
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August 2023 by Kelly S.
This location has always provided me with good service. Rice Tire was able to get to me as soon as I called and had the repair done within 30 minutes! Professional, courteous and friendly are the best way to describe the team at Rice Tire in Frederick. P.S. Christina is awesome!!
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June 2023 by Jeanna Henderson
I called them after being referred there by their Hagerstown office because I was out of town with a flat and sitting and had zero way of getting a tire changed. The Hagerstown office said Frederick had my tire and was just half an hour away and should be able to help me. Christina put me on hold to see about my tire and some guy came on and was very rude and told me because I didn't have an account with them and they didn't accept payment over the phone they couldn't help me. Someone could pick up the tire and bring it to me. That completely defeats the purpose!!!
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June 2023 by Brodie Smith
Go at your own risk. Took my truck in for an alignment. They called me back about 2 hours later and said it was ready for pickup. They provided me with a bill but no proof of alignment or work provided. Driving home I realized absolutely nothing was done to this truck. It was not even touched. When I called and confronted them the lady at the counter told me “oh that’s my fault, I forgot to tell you, the lift and wheels are causing the pull, it has nothing to do with alignment” so why am I being charged $145 for an alignment when no alignment was provided? She then hung up on me.
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June 2023 by William Cook
I have never had a transaction with them but I would be reluctant to now because of the whole Shaun Porter incident.Was that guy just an employee or the actual owner ? (Looks a lot like him)I mean, what if you had to dispute a charge or some service detail ? Would you have some unhinged employee or representative in your face berating you or maybe have to "get in the ring" with them to resolve it ?Perhaps across the board drug testing might called for with this company ? I dunno ?
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June 2023 by Allen Dermes
Love the YouTube video, where you tell that guy stop hiding behind the camera and take your gun off your side. You my friend are true Texan.... lol.. If Maryland don't care for you come on down yonder to the South.. You'll feel right at home
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June 2023 by jason ransdell
Best advice I could give... Stay far away from this place. They're un-American and they have the worst customer service. Thanks for ripping off my wife as she was passing through.
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June 2023 by Strawberry Hat Guy
Just sliding a 5 star review in here because Sean Porter is sicking his army of troglodytes
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June 2023 by Steven g.
Place is garbage. Dont waste your time and money. Waited over 4 hours and left empty handed
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June 2023 by Jackie H.
Had them put a tire on my truck and all they could do is threaten my wheel with their muscles, didn't have the brains required to use a wrench
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April 2023 by Eldar H.
Brought my RV/Ford E-350 in for an alignment & oil change, was pulling right and had very unnerving steering feel. They found a bad caster bushing, changed the oil out, all in about under two hours. The extremely vague and ponderous feel is gone, and the RV no longer pulls right. A job well done, quick, and the price was fair. Also very communicative every step of the way. Excellent shop.
