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February 2024 by Cheryl Jones
I went in to get Birthday gifts. I had wonderful service and help. The gifts were wrapped so beautifully.
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January 2024 by Bo Li
They did wonderful job on cleaning and polishing my wife's ring! I would highly recommend the store for purchasing diamond rings.
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December 2023 by Eric K
I visited Reeds Jewelers at the FSK Mall in Frederick, Maryland recently to purchase two new Casio watches. I first met Assistant Manager Cara in August of this year and she was absolutely wonderful to me. I was interested in looking at a new Casio watch to buy and she was very knowledgeable, helpful and extremely professional. I left the store without a purchase at the time. I called Cara back in the late fall about a watch I was interested in but did not see in store. Cara quickly offered to special order the exact watch.Cara called back to tell me the watch was in and I made a trip to the store (about a 35-40 minute drive). I ended up purchasing two watches and inquired about another. Cara ordered another watch for me and it came in quickly. This Reeds location is great to shop at and Cara was great to work with !!I highly recommend this Reeds location and Assistant Manager Cara. The rest of the staff are very friendly and welcoming into the store upon entering. Fantastic experience at this Reeds Jewelers. I will be shopping and buying at this store in the future for sure.
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November 2023 by Heather Kasper
Amazing, Nice, and helped me choose something that made me satisfied.
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November 2023 by Janell Price
Susie is the BEST. Always professional & takes care of my needs.
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October 2023 by Maya F
Susie was nice and patient with us and helped us with all our needs
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October 2023 by Brittany Barnes
The ladies working at Reed's Jewelers always provide exceptional customer service. I LOVE shopping here!!
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October 2023 by Mark
Best shopping Experience super friendly and knowledgeable staff. They helped me pick the prefect Item for my Wife.
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September 2023 by Rebecka Graves
Friendly staff, beautiful jewelry AND family owned. What more could you want?
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August 2023 by Billy C
Went into this store after not going for a while after a bad experience several years. The staff was amazing and the new manager Susie was great. Very attentive and listened to what I wanted. I will be back often!
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August 2023 by Claire Coleman
Susie was an amazing salesperson, she was so kind and polite while helping me look at pandora charms. I love this Reeds it is so amazing. Everyone is so incredibly helpful here.
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July 2023 by sue skinner
Debbie at Reeds is the best......I've been shopping here for a very long time and have always received the most amazing help from Debbie. She is very knowledgeable, kind, patient and her personality shows how much she loves what she does. Her eye for detail and design is top notch. Debbie is my go to person when needing help. She recently spent hours over multiple visits designing a beautiful pandora bracelet for me that receives compliments everytime I wear it. Her friendliness makes you feel like you're family. Next time you're in need of a gift, go see Debbie at Reeds in Frederick Mall. She will put a big smile on your face.
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July 2023 by Cheryl Bowman
We love Reeds jewelers! Keith and Cara have always provided exceptional service. We keep coming back… engagement , wedding, Christmas, birthdays, and retirement. The selection of jewelry is always just what we are looking for!
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June 2023 by lerchcj
I went into Reeds looking for an engagement ring. Not only did I find exactly what I wanted but the service and professionalism was outstanding. Keith did a great job explaining the process of how the diamond is made. He went through an informative presentation of the 4 C’s and still helps if I ever have to return. Reeds is fantastic, ask for Keith
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June 2023 by Susan Berube
Excellent friendly service! I went in looking for a football charm for my daughter’s birthday. They didn’t have any in stock, but Keith searched a catalog and called the company to see if they could get it shipped within two days. He called me when it arrived and my daughter was thrilled to unwrap it a day later at her birthday party. Thank you!