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November 2023 by Nicole Barrera
This is the worse HOA Assoication I have ever delt with in my life. I have been dealing with living next to the worse nightmare neighbors of my life. On a daily, night after night basic, they invade me and my family privacy, with their security cameras that they point in are windows and watch are family though are dining room and coming out of are bathroom and watch us and records us on are deck when we have family and night evenings or quess at are home, we have try anything and everything to resolve this issue, privacy deck dividers, I’m now having to pay over a 1000,00 dollars to put up Privacy residential tint. I had a petition letter done in the neighborhood of all neighbors who have seen these actions me and my family had to deal with everyday! I had a total of 10 signature, and then after that I proceed with a peace order as the Manager of StoneBridge PMP and FCP advise me to do. And still nothing! If, you have anything to help me resolve or fix this resolutions please reach out to me. Cause at one moment the Manager of the Stone Bridge PMP saids he’s going to help get this resolved and cause he also made me aware I’m not the only one calling and complaining and on the neighbors others are calling and complaining on him as well and then comes back and conderdicks what he said because he’s supposedly been advise not do certain things. Seoiously! How would you say your going to help and then don’t! This neighbor is a very inconsiderate of neighbors , and of all his neighbors around him. He doesn’t follow any of the parking rules and seems to get do whatever he wants with no conquense with a smile on his face while he’s doing it. The towing of this community is aware of that as well because they have been called on numerous occasion has well and they were advise the could not do any towing unless the property manager advise them to do otherwise; even tho the bylaws are not being followed. While his Wife cheers him along and lies on his behalf for all his creepiness acts, he walks in the neighborhood with his dog not on a leash and lets his dog poop all over the property ground and feels he does not have the need to pick up after his dog, his dog ran up in my house with me and my family inside, and he had no idea were his Pitt Bull was! My husband had to get him to get his dog out of are home, luckily nothing happened, he rams his mustang engine every single day, evening, and night over, over again and still seems to be no penalty or conquense for any of his actions again and no support from the management of PMP. What’s the point of paying HOA FEE and having BY LAWS if they are not going to be enforce! If anyone one has answer to help or what I can do to resolve these matters please let me know. Me and family are at the point we don’t even want to live in our home anymore. I have been dealing with for a couple years now!
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October 2023 by Marcia Palmer (MJP)
PMP has managed my rental property for more than 20 years. Over the years their service has deteriorated. Their fees are high and communication is poor. If you are looking for a management company, I would looks elsewhere. There are better options.
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October 2023 by Chancel Bamvi-Miakukila
Useless and annoying. They take their sweet time when it comes to reviewing a change you want to implement on your property, but are always quick and ready to bug you with little complaints about your yard. They're always taking photos of the simplest things and make it a problem. They don't help with anything, so I don't understand their purpose. Plain and simple. You do not live in peace at all.
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July 2023 by Justin Garner
They ignore your emails. Very much a one-sided HOA relationship.
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June 2023 by Sam S.
This company is very unresponsive to inquiries. It is near impossible to get a hold of anyone there either by email or phone. Their billing system is confusing, and not user friendly.
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May 2023 by Zack Kline
PMP is new to our neighborhood and I can say it's been nothing but disapproval from everyone. They'll send people out to take photos of "violations" with trash cans on trash day..... How are you going to send a letter about our trash cans being in sight when they're full waiting to be picked up.
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April 2023 by Hannah Joo
Tried to reach finance office for past 3 days. Called several times during the office hour but no one picks up the phone. I left voice mail and sent email but no one called me back. Receptionist kept transfer the call to finance office even though I told her they don’t pick up the phone!!! So frustrating !!!!
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February 2023 by ELLE G
Trash. What do they even do? The sidewalks are lopsided, I can’t even walk my child or walk myself without having to make sure not to trip and fall. The trees in the neighborhood are huge and aesthetically wth do they charge every month and harass you for payment for exactly? Robbery. Living in Montgomery County and seeing the lack of basic care is ridiculous. Get better street lighting, the sidewalk grass could be lined up better and cared for, repair the twenty year old sidewalks lifting from the overgrown trees that are a hazard in themselves. Basic beautification if you expect payment and think you can tell folks what they can and cannot do with their home.
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February 2023 by Sarah Gregory
This is who our HOA is through. No issues regarding those services. However, navigating the payment portals could be a bit easier. No concerns though.
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January 2023 by Clayton Williams
They had our court repaived by Dominion which is not a company that takes pride in its work apparently. They changed up our parking spaces without letting anyone know. I have lived in this community for 15 years and no issues with parking. They refuse to put it back .Nicole Borie is the woman in charge . Our services are under par and they just gave us a pretty hefty increase in hoa dues. I have nothing good to say for this company.
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December 2022 by judy evangelista
Been dealing w them 26 yrs. Although the past year property where i live & they manage has got run down.
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November 2022 by Kelly E.
We rented a townhouse in Frederick through PMP and had a pretty good experience. They were respectful about giving us advance notice if they needed to do anything to the interior or exterior of the property. They have an easy online portal to make requests or to pay your rent. Most of the people I dealt with were professional. We received most of our deposit back with a reasonable amount taken out for carpet damage. I was pleasantly surprised.
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October 2022 by Raquel Shutt
We worked with PMP for over 11 years managing a rental property. They helped us address any issues with the property and had great contacts to fix anything as needed. In our experience, they were honest and fair, and we are thankful to have such a great company manage the property. Thank you PMP for a great 11 years!
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October 2022 by John Larson
This past week we have had the pleasure of working with Zoe from PMP. She is an absolute pleasure and made us feel very comfortable. She was knowledgeable, timely and put any worries we had at ease. Thank you PMP and special thanks to Zoe~
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October 2022 by Ernest Hill
I hate this management company just horrible. New management PLEASE! The grounds stay dirty with tree limbs everywhere even after they cleaned. Just a mess.