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October 2024 by Antonia Velasquez
The service they provide is excellent, I recommend it to anyone, they are very professional, they charge what is, no extra charges.
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October 2024 by L J
We have used PODs twice. Our second moving experience, most recent, has been rather unsatisfactory. The rep predicted we would need two 16 foot PODs. I gave her a very detailed account of how much furniture we had and two turned out to not be enough, as a result, on moving day we had to leave a lot of things behind. PODs will tell you they have outside staff to recommend for loading and unloading. Perhaps if their recommendation had depended on a professional establishment, or if that establishment had actually trained their POD loaders we might have gotten everything in the POD. Instead, we had to leave things and many furniture pieces had gouges and scratches due to rough handling. And once we got to Maryland we had competent unloaders but the loaders in New Mexico caused many problems. Then, PODs charged us a whole months rent on using a POD for four days, the fourth day due to them being closed. I recall in our first move they prorated the rent on our PODs. Evidently they have changed their policy. Would not recommend PODs. They probably charge as much as a professional moving company now, possibly, their business plan all along. The drivers dropping off a d picking up were great!
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October 2024 by Shawn Witmer
Delivery was 4 days late. When trying to reach the Frederick, MD PODS site manager, he wasn't answering calls or texts from PODS personnel to get answers why!! We waited until the following Monday and reached Clearwater, FL PODS office and Michael arranged delivery that was 4 days late. I had to re-hire the help to move. Hey Frederick, MD PODS manager -- ANSWER YOUR DAMN PHONE AND TEXTS; your fellow PODS associates and MORE IMPORTANT your customers are depending on you for answers. No credit was issued for early returns either.
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October 2024 by Shelley D
Adrian C was terrific to work with. My POD pickup went quickly and smoothly. I would highly recommend. PODs made this entire process so easy.
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August 2024 by Heather Fagan
Adrian C was great! Very quick & helpful
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August 2024 by Erin Gladstone
Adrian C was excellent! The POD was in a tough to reach spot and he navigated the truck with grace and expertise. Much appreciated!
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August 2024 by Shannon Huber
Adrian C. Was a huge help! Thank you so much. Customer service was awesome.
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August 2024 by Fitness Edge
Adrian C was super helpful and kind. I appreciate all the customer service!
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August 2024 by Christie Romeo
Adrian was great! Very professional.
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August 2024 by Rodger Henritz
Adrian was awesome
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August 2024 by Ian Gillelan
Adrian C. did a great job. He is efficient at his work, and very professional, considerate of our property, and friendly. He is an excellent representative for your company.
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August 2024 by Sara Suttles
Adrian C.
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August 2024 by Michael Cook
Adrian C was great today and the delivery went flawless!
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August 2024 by Tony Chomiszewski
Adrian C did an awesome job! All went totally smooth!
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August 2024 by lydia lee
So nice and good quality service!
