-
February 2024 by jaylee rodriguez
gave me nail fungus
-
December 2023 by Val DRAKE
Great place .
-
October 2023 by G. W.
Good service and pleasant environment. 1 star taken away because they charged my credit card twice for the same service on the same day. Had to dispute it with my credit card company.
-
July 2023 by Shannon Sutherland
Ask for Lillian, she's awesome!
-
July 2023 by Tia O.
It pains me to write this because they are such nice people while you are a customer. Like night and day difference in attitudes from other nail salons. But on my third visit here, I got nail fungus all over my fingernails so bad that I had to visit several drs to try to treat it. I called them and they accused me of having it on my feet and spreading it to my own nails but that is not true. I have never had nail fungus in my life. The Dr said it will take months or even up to a year to get my nails back to normal. I wish I never went here.
-
June 2023 by Renee Kalu
Lindsey is RUDE, unprofessional; lacking basic customer service skills in a service industry. Go figure. Yesterday was my first time dealing with her. Today, I got back in my car, using my gas and time to have her fix a few nails. First of all, getting your nails done should be an enjoyable wellness and pampered experience - at least to me. It's a luxury. Not a necessity so the experience considering the cost should reflect that. That means if your customer is dissatisfied because some of her nails aren't shape nicely (but lumpy) AND others have bumps (something in the polish that you can see and feel), don't give your “paying” customer that tipped you an attitude. Don’t just say you don't see anything wrong with them - without making a real effort to try. Your goal should be to provide quality service. Your goal should be to service your customer well so that they enjoy their experience, love - yes love (not just like) their nails, want to keep coming back, tell others about it and recommend Pearl Nails. That's how you run a business and GROW it. Even though my nails looked better - nice actually after she fixed them and Lynn has been very nice the few times I've gone there, overall this place isn't worth any more of my time, energy (like writing this review) or money. Not giving my hard earned money to no one undeserving of it. Not settling for mediocrity or incompetency. Nope, not doing it.
-
June 2023 by Wendy Santos
I move recently to Frederick and the closest nail salon to my address is this one and I wanted to give it a chance, I was very disappointed, I ask for a little cuticle trim and this girl cut too deep that make me bleed and a very poor knowledge of a simple French paint, will never go back again and I don’t recommend it at all if you are spoiled with your nails, very rude people can’t believe they make me pay for this mess
-
May 2023 by Fange Oubda
First time bad experience. I did gel on Saturday and it came off on Monday I came back to fix it the lady was very disrespectful... will never go back there.Service: Nail painting
-
May 2023 by Amber V.
Did my nails sloppy and refused the design i requested before she even started on my nails.
-
April 2023 by Sherone Comegys
I guess I’m use to a certain type of service, this place was crowded (understandable) but, my nails were peeling 2 days later.
-
March 2023 by Dak12 N.
i came here last week for a manicure and pedicure. my manicurist told me the manicure would be $50 for dip and $32 for a pedicure. Another woman checked me out and charged me $102. I explained that i was told it was 50 & 32 and she said something along the lines of, "no dip is 50, pedicure is 47." i got a basic pedicure, not a spa one, and that still didn't add up to 102. i just signed, tipped and left, but this place is outrageously expensive. I will definitely not be back, which is unfortunate because Lin did a great job. I usually go to princess nails and it is about $65-70 for gel/dip mani and pedicure, I will definitely be sticking with them from now on.
-
March 2023 by Karla Lopez
My dip nails barely made it to 2 weeks and they started lifting and crackingService: Gel manicures
-
February 2023 by Nisangela Borges
Lynn is nice. But The female owner or Manager whatever her title is . She is super rude and very unprofessional. She definitely needs to go back to school to Lear how to conduct business. Definitely lackingService: Manicure
-
January 2023 by J N L L.
Lin was very welcoming & professional. My nails look fantastic, as she took her time & paid close attention to detail. I sure will be returning for a great service!
-
October 2022 by Wendy Frazier
Lindsey has always provided professional and quality services. Happy to have found her at Pearl.
