NextCar, Inc. is a car rental service based in Frederick, known for its new, clean, and reliable vehicles. Many customers appreciate the quality of the cars and SUVs offered at competitive rates. The reservation process and vehicle pick-up are described as seamless, with a dedicated staff that goes the extra mile to ensure customer satisfaction. Reviewers highlight the professionalism and honesty of the team, noting that employees are helpful, patient, and provide excellent service throughout the rental experience. While most reviews praise the overall experience, one customer raised a concern about vehicle maintenance, mentioning an oil change light that appeared during their rental. They felt disappointed by the response from staff when reporting the issue. Despite this, the positive feedback about the cleanliness of the cars and the efficiency of the process suggests that most customers leave satisfied. Overall, NextCar, Inc. is seen as a reliable choice for those in need of a rental vehicle, with a focus on customer care and quality service.
The most hassle free rental company I've worked with! Awesome customer service. Friendly and upbeat team. Great experience. Low rates. I ended up getting a Jetta, which was perfect for my needs. Thank you so much!
October 2025
Check in and check out, very smooth. Staff at the location very polite and available.
October 2025
Service was excellent, prompt and professional. Reliable as always. Thanks.
