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February 2024 by Aelfswythe
I didn't find what I needed as it was out of stock with limited choices. A disappointing trip. I try to stay away from automatically ordering things online but experiences like this make it difficult.
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February 2024 by Kyle E
Great selection of stuff. Nice vibes inside. Soft and friendly atmosphere!
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January 2024 by Daleena Barrera
Typical Michaels but actually saw associates on the floor if I had a question. Usually you can't find anyone.I really liked their self check out kiosks. Easy to use.
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January 2024 by Callie Hinsvark
Very good service! Though hard to find what I needed, but when I asked for help they were very kind!
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January 2024 by Andrianna Wilt
I wish I could remember her name, but the woman who helped me with framing my watercolor painting did such an incredible job! She helped me pick the perfect frame, and I'm so glad I came here for help!
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January 2024 by Caroline Kinna
Elaine at the register was so helpful and so sweet!! I appreciate her help instead of using the automated register. It’s nice to still have a friendly face to talk to and find out information while shopping in a store. Hope you are sailing somewhere beautiful soon, Elaine!♥️⚓️
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January 2024 by Lester Slick Jr.
Everything you need for crafts are there
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January 2024 by Tina Cavallaro
Elaine at the Frederick Michael's Store #9820 at 5541 Urbana Pike Frederick Md 21704 was amazing. She helped me two days before Christmas to find a very hard to find item. She went out of her way and could not have been more pleasant at the end of a crazy holiday week. She was so kind and patient!
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January 2024 by Ashley Gilles
First time in this location but it seemed like it was going out of business. The lights were dim, the shelves were empty, no music on and barely anyone shopping or working. They do have self checkout which I've never seen at a Michaels. A cashier was available to help as I paid cash. They were offering the usual sales, it just didn't seem like there was much to buy and not a very welcoming environment.
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December 2023 by Natalie Evans
Bought a glitter paint writer for my kid’s stocking. It wasn’t mixed properly, all the sparkles settled to the bottom of the bottle. Even after mixing it myself, it was terrible consistency and ruined the stocking. Now I have to buy a new stocking.
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November 2023 by David Musselman
Found what I needed. Long line with all the coupons and sign in at self-help registers. I just wanted to pay and go. Nice if the process was quicker.
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November 2023 by Tina Dixon
They had lots of stuff but I am sad they didn't have the florist anymore it was so nice to pick things and she put it together really nice and she made the most beautiful bows.it made Michael unique. I do love the art supplies. All the crafts stuff. The self check out was nice but I am glad you do have at least 1 real cashier if needed. I think I would have got red of the frame stuff instead of the florist. I never see anyone back there.I love the variety. You always have the best wrapping paper please don't get red of that ever.
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November 2023 by Spiral Tote
Good selection of any craft you have in mind. Nice staff.
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November 2023 by Blessed Life
This store is always well stocked & has the most helpful staff. Jacinta made our project amazing!! This store is the best!
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October 2023 by Patricia Catalano
Disappointing. Recovering from knee replacement and ordered curbside. Notified someone picked it up, it wasn't me.Called and customer service at store was rushed and rude. Receivedcredit and only received partial credit for items I never received
