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“I came in the store needing a phone really fast and Ronald made sure I was in and out with the Best deals that he had to offer which was letting me leave with a new charger box new iPhone case and the screen protector he also was very helpful with letting me know how much I had to pay monthly and what I would pay in store before I even decided on which iPhone I wanted”
“Josh was excellent. He walked us through the process to update my iPhone 7plus to a iPhone 13. Josh explained everything in detail and took his time explaining it. He thanked me for my Veteran Service which was nice.”
Open 24 hours
5744 Industry Ln, Frederick
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“xecunet is great about responding quickly to our technical questions. I am an older worker - and they are patient and explain to me in easy-to-understand language how to fix or change my computer issues.”
“I recently visited my local T-Mobile store, and I couldn't be more pleased with the service I received from their representative, Karla. From the moment I walked in, Karla greeted me with a warm smile and genuine enthusiasm. She listened attentively to my needs and provided expert guidance on selecting the perfect phone and plan for me.
Karla demonstrated a deep understanding of T-Mobile's products and services, patiently answering all my questions and explaining various options in detail. She went above and beyond to ensure I felt confident and informed about my choices.
What truly stood out was Karla's professionalism and dedication to customer satisfaction. She was incredibly patient, taking the time to address all my concerns and making sure I was completely satisfied with my decision before finalizing the purchase.
Thanks to Karla's exceptional service, I left the store feeling delighted with my new phone and confident in my choice of T-Mobile as my service provider. I highly recommend visiting this store and seeking out Karla for an outstanding customer experience.”
“Our experience at this location was excellent! We had questions and concerns from previous customer service representatives, where Neisha went above and beyond to help resolve these issues. Neisha multitasked, prioritized, and customized our experience. Neisha was not only dedicated to our plan as customers but was eager to problem-solve in a timely manner. This service was exceptional! We are thankful for Neisha’s dedication to T-Mobile.”
“The staff is learning how to use VRI services to access interpreters for the Deaf...and spreading the word about how Xfinity is making their customer experience more accessible...”
“After using up my Hughes internet allotment in 2 days every month, I needed an alternative. Telegia is that alternative. No more internet caps AND I am getting 30+ download, which is 60x faster than I ever got with HughesNet. All 6 of my neighbors have Telegia and also are very happy. Thanks Telegia!”
“Mike was amazing! I was experiencing issues with my phone. He the issue right away. He setup everything. He was kind and efficient. I was literally in and out. I would drive all the way back here from Montgomery county just for that type of service. Thank you so much!!”
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“Evan was so fantastic helping me with my many (many!) phone problems. He talked me through the entire process. He helped me figure out the best phone plan for my family. He also talked me through all the options for a new phone for my daughter and then he helped me set the entire phone up. He made sure that everything transferred just right. This was a very complicated situation and Evan made it so simple. I really appreciate the time he spent and he was very patient answering all my questions!!! I highly recommend this store and big big thanks to Evan!!!”