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November 2023 by Nana Myers
The best service I have ever received!!! These guys are good at what they do! Knowledgeable and very friendly , just a great place to get service! Good rates and so nice the staff was ! Wow .Service: Body & Trim
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October 2023 by Joan Quinlan
It was a wonderful experience working with Kevin, the owner. He went out of his way to handle a good bit of the interaction between the difficult father, whose daughter ran into my car, and the insurance company. He took on a good bit of the discussions that relieved me from them. As importantly, my car repair was done in a professional manner and looks terrific. I highly recommend this body shop!
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October 2023 by Michael Rohloff
Great communication and fast turn around time. Very busy shop though so I had to wait a couple weeks to bring the car in for the work, but once I did, they had the car for only a couple days and knocked it out. Will was great to work with and whoever worked on the car did an excellent job.
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October 2023 by Chris Allen
Just picked our car up and the work was great. Frederick Auto Body kept us informed of progress all along and it was a pleasure to do business with them.Service: Body & Trim
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October 2023 by Bill Bolingbroke
Our family are return customers to Frederick Auto Body. They did an outstanding job on our Passat several years ago. We recently had our CX-9 in their shop for two major repairs that involved the front end of the vehicle and a second t-bone collision on the passenger side. We did not hesitate to give Frederick Auto Body both jobs even though the insurance company noted other suppliers. Both repair claims were done on time, with outstanding quality and customer service all the way through the process. Kevin and Will worked all the details with two insurance companies to insure all the approvals were obtained and helped arrange the rental car so we could easily transition the vehicle to get the repairs started. It was all done very seamlessly with great results.Our family would highly recommend Frederic Auto Body for any repairs or insurance claims that may need to be addressed for auto repairs. They are very professional and truly did a great job!Services: Painting
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October 2023 by Lia
Kevin has incredible customer service. I took my Camaro there a few months ago to get a paint job, not only did he do an amazing job but he also fixed a small problem with my license light bulb. His knowledge and customer service makes the experience overall an amazing one! 10/10!!!
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October 2023 by NewHealth Martha
We had a small repair on our bumper. Rather than provide an estimate Kevin was able to fix it in no time. Great job and customer service. You don’t see service like this anymore. It is greatly appreciated. All future business will be with Frederick Auto body. Thanks
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September 2023 by Aaron Flippen
I came to Frederick Auto Body with minor damage to my mirror. Every other place I went to, to get a quote wanted to sell me a brand new mirror, but Kevin L. worked with my Ford F150 purchased only the parts needed for the repair and fixed my broken mirror frame back into working condition. Instead of paying $250 for a minor repair, I only paid a few bucks. I definitely recommend this shop and the team. They definitely want to please their customers first over making money. Thanks again guys...Service: Body & Trim
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August 2023 by Colin Tisdale
Nice people and fantastic at OEM repairs. I had initially had some issues with a second piece of custom work I'd requested from them, but the owner Kevin reached out to me and was proactive and engaged about remedying the situation and ensuring I was happy with the outcome.Services: Painting
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July 2023 by Lena Rotenberg
Extraordinary responsiveness, seamless coordination with my insurance company, excellent quality of work, and delivered well before the insurance company's deadline. Kevin and team were fabulous. Highly recommend!
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July 2023 by Kitty Johnson
Like night and day compared to the other places I was sent which, fortunately, were booked. The service is professional, ethical, friendly, communicative and geared (?) to customer peace of mind. Start your search here.Service: Body & Trim
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December 2022 by Besh N.
I appreciate the work they did on my 2020 Honda Civic but Will, the man who was there when I came to pick it up this morning, was extremely rude and disrespectful to me for NO reason. He had a bad attitude from the moment I said hi when he arrived (I arrived a little before they opened), started raising his voice at me in a hostile tone about an extra $1,000 payment that I was not aware of and was never informed about by my insurance company. And then he tried to make me feel stupid for not understanding what he was talking about by saying, "I don't know why it's so hard to understand" in a condescending tone. I even said, "you don't have to raise your voice, calm down" and he just acted like he didn't hear me instead of apologizing. Then come to find out after calling my insurance agent, it was a misunderstanding between THEM and I had nothing to do with the payment, so it was nothing I should have been expected to know about let alone been yelled at for. And even if it did have to do with me, just being rude and mean and raising your voice at a customer for no reason when all I was doing was trying to pick up my car, pay my deductible and go on about my day was uncalled for. Learn how to control your emotions of frustration when dealing with customers, not everyone is going to know the ins and outs of the car repair process (this was my first time ever getting a repair on my car) on the first try. And mind you, I was the first person there that day and the day had barely even started so there was no reason for him to already be giving such bad vibes. I am a person who likes to support local businesses and refer customers/give positive feedback when I have a good experience but no one is going to want to refer people to you or support your business when that is how you treat them. I did nothing wrong and did not deserve to be talked down to. And he never once apologized for his behavior afterward. So yeah that definitely left a bad taste in my mouth and was not cool. However the other guy that works there that always answered the phone whenever I called to check on my car (I think his name is Kevin) was always very kind and gracious to me. I wish he had been there this morning.
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November 2022 by Brett Stone
I had a fender bender a few months ago and have been meaning to get it fixed, and I wanted to make sure I went to the right place for it. A friend recommended to check out try Frederick Auto Body, so I went in for an estimate. It was reasonably priced, and previous reviews were high, so I decided to go with them. The staff was very professional, and in a few days time, the repair was finished. I am glad I went with them, and I plan on getting any future repair work done here. I would highly recommend this establishment.Services: Painting
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November 2022 by Tennis Topia
Frederick Auto Body did great work. Fast and Friendly! The price was competitive and done faster then promised. I will bring all my cars in the future. ThxService: Painting
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November 2022 by Xavier McQuiston
My truck got backed into in a parking lot and damaged the bed side and light housing. Kevin helped navigate my insurance and the guys got it all fixed up for me quickly and as painlessly as possible. The work was great and the paint matching was awesome. I can’t even tell it was ever hit!Service: Body & Trim