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January 2024 by Sophia Christina
I had such a pleasant experience purchasing ballet shoes and I look forward to returning! My coworker who teaches dance to preschool through high school students in the evenings suggested I go here. Footlights has an abundant inventory and employees who clearly enjoy what they do! The young gentleman who helped me was so kind and knowledgeable. As I was paying for my items, I observed him so carefully and gently assisting a mom and her very young daughter with choosing the best leotard. The young lady who worked the register was just as friendly as could be toward me. Thank you for a most positive experience and for helping me to select the most appropriate ballet shoes for my needs.
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October 2023 by Allison Considine
Incredibly helpful staff got us everything we needed to start the dance season! I walked in overwhelmed and left educated and with everything I needed for my little
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September 2023 by Laura B.
Back to school sale and other holiday sales throughout the year are helpful on the pocket for dancewear. Knowledgeable pointe shoe fittings. Some male dancewear available, but sizes can be limited. Nice selection of bags and other accessories. Friendly staff. I can be very busy during their sales and first weeks of new season, meaning you may have to wait outside to enter the store. Phone system is not the greatest, but staff will call you back. I have had mixed results with the online ordering, but the retailer has always rectified any confusion. Frequent buyers receive rewards points to use towards future purchases. So glad that this store is within 40 minutes of our house.
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July 2023 by Kandi Bussey
Austin is amazing! He listens to your concerns and is willing to help without hesitation. Thank you for helping us!
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April 2023 by Monica G.
Great place to deal with! They have the best stock in the area (and I drive from Pennsylvania!) and they can sew pointe shoes while you wait. Most other places make you return in 1-2 days. I highly recommend!
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September 2022 by Reece E.
I drove 40 minutes to Frederick with my daughter so she could purchase her dance shoes. The store hours here are limited - they close at 5:30 on weekdays, are closed on Sundays, and are open on Saturdays only until 3:30. Because I work full-time, my only option is to come on Saturday, and with kids' activities, I was able to get there a half-hour before store closing. There was a line outside and they were deciding when to let people into the store. An employee working the line came over multiple times to passively agressively get us to leave, but I said I drove a long way and the store doesn't close for another 30 minutes, so I would wait to see if could get in. After waiting almost a half-hour there were only 2 customers in that line; both of us had been in the line since 3pm - so this is not a situation where we showed up a few minutes before closing. Five minutes before closing we were informed that we would not be let into the store. Given that this is a dance store and this is likely their biggest week of sales the week before dance classes start in the DMV, you would think they would extend hours or, at the very least, not turn away the ONLY two customers left in the line who had been waiting. Because they did not let us into the store, they lost out on a sale of three sets of dance shoes and a customer who would have come every year to purchase those shoes. I will drive even further to a different store to avoid coming back to this one.
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August 2022 by Katie C.
Waited outside in a line for over 40 mins with no explanation why we were not allowed in the store. Employees just came to the door every few mins and said we'll be with you when we can in a very rude manner. After finally getting in we were told to get sit and wait to be fitted for shoes. Before we were even finished the employee turned around and starting assisting someone else and never said a word after to us. We waited another 10 mins to pay. If there was any other store closer that sold dance shoes we would for sure never come back here.
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June 2022 by jeannette lopez
A variety of ballet items
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June 2022 by Jeff L.
This is where you go if you need anything dance! It's our daughters favorite store, because she lives and breathes ballet. The staff are extremely knowledgeable and helpful.
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March 2022 by Bella
Some issues trying to schedule pointe shoe fitting. Was told by one person they weren’t doing appointments anymore. Called the next day and was able to schedule for opening, which was a good thing because an entire group and several other individuals showed up with no appointments. Only store in our area — so we’re at their mercy.
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January 2022 by Jan gk
I come here for all of our girls dance needs. They are so helpful & kind.They always have what we need in stock!
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October 2021 by Theresa Wallingford
This is a really nice store, filled with a great selection of every type of shoe a dancer could want. Also an excellent collection of leggings, dancing pants, and hose/tights. It is in an older building, and the space is just lovely, with high vaulted ceilings and a loft area (for employees only, but gives it a cool vibe!). The store has a nice layout, easy to get around and see everything, and items are grouped together well for easy comparison. The employees were VERY knowledgeable, and VERY helpful!
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October 2021 by Zachary Wolfe
Wonderful staff here. Our daughter is everything her first year of Pointe dancing. They quickly got us through the line and inside to meet with a staff member who spent time working with our daughter to find the best fit.
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October 2021 by Dan Robertson
SUPERFANTASTIC!!My daughter needed a replacement pair of pointe shoes. I called Wednesday afternoon. The shoes arrived at my house the next day by noon, with the ribbons and elastic sewn on.That is crazy service! I did not ask for overnight shipping but my daughter is very excited to wear her new shoes tonight.
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July 2021 by Sara P
Excellent and fully stocked. Found exactly everything we needed.
