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September 2024 by Mike Hill
I backed into my garage door and scraped my car to the metal, but the amazing team at Fitzgerald Collision Center were top notch from start to finish. Scheduling and in shop time were super easy to setup and confirm. I received text updates on status at all phases of the repair. The finished work looks factory flawless, so 5 stars all the way.
This was on a Soul Red Crystal Mazda Miata which is a very complex paint to work with, and it looks perfect.
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September 2024 by Tim C
They did above average work compared to most body shops so they got 5 stars not 4.
I had to have them adjust the rear hatch after they "returned" the car to me as the alignment was a little off, which they did with minimal hesitation.
It took forever, but I can't blame them for parts delays.
The paint does look almost factory, there is no "orange peel" like a lot of other body shops. They did not call me but, when I called they were always polite and gave me an update.
Shop manager was excellent.
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April 2024 by patrica Vogel
Always answered my questions. Were very helpful in having to deal with insurance companies. They made it easier for me to pick up car and return rental car at the same time. I also appreciated my car being cleaned. At least on the outside and the front. It was really a mess.
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January 2024 by Shannon Lertora
We had the unfortunate pleasure of working with Fitzgerald Collision due to an unexpected encounter with a mailbox (mailbox 1, Tahoe 0). From the moment we called, to schedule an estimate appointment, we had a great experience. Matt was able to schedule us quickly, and the day we came in for the estimate, Erica and Ben took great care of us. Ben walked us through the estimate, as well as the timeline for repairs. Ben even arranged to have the vehicle cleaned up some prior to the repairs occurring since there was a delay between getting the estimate and drop off for repairs. Erica was very friendly and professional. She took the time to communicate with us every step of the way. The repairs took a little longer than expected, but that was due to backordered parts, which was out of Fitzgerald Collisions control. Despite the inconvenience, we appreciated that Erica communicated transparently with us. In the end, our vehicle repairs were completed sooner than expected (bonus) and were of great quality. Highly recommend!
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January 2024 by George Poff
Excellent service and quality work. This is the second time I used Fitzgerald and both times the body work was excellent, my only disatisfaction this time was when I picked up my vehicle after hours my battery was drained and I needed a jumpstart. My vehicle is starting just fine after that so no explanation for the drained battery.
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December 2023 by Lesley Wasilko
I highly recommend Fitzgerald's Collision Center. They were incredibly easy to work with and communicated with me every step of the way. They used only OEM parts and their work was excellent.
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December 2023 by Kelly Kirby
Excellent communication and friendly staff. Great work on my car.
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December 2023 by Todd Crawford
Great people
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November 2023 by Wire Fence
This is one of my worst experiences ever when dealing with a business entity of this nature. There were delays after delays after delays and when I was told that my car was ready for pick up, I got there and the paint job still had to be corrected. Before that, another day before that timeline, I was told that the car was ready for pick up, again, while I was on my way there, I got a call saying that they’re still waiting for the windshield to be delivered because it was back ordered. I find them to be very incompetent, misleading and untrue.. There were damages done to my car that happened while their care and after I pointed it out, they were telling me that they viewed their CCTV’s and it didn’t happened in their care. Mind you my car was sitting there for almost 8 weeks and they made that claim 5 minutes after us talking. So yeah, you know they were blowing smoke. I would strongly advised anyone thinking about taking their vehicle there, to be repaired, to stay clear. As you’d be in for subpar work and lengthy delays. I did out of ignorance and now I hope to help someone to not make the same mistake. I hope this helps!
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November 2023 by Susan Sanibel
Great service, friendly staff. Kept me up to date on the progress of my vehicle. Would definitely use again.
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November 2023 by Paddle Live Well
We were impressed with the quality of repair, flawless paint job, courtesy of the service staff and speed they handled the estimate and paperwork. They even washed and vacuumed the car well too. Glad we found out about this place!Services: Painting
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October 2023 by John Blackmer
I went to Fitzgerald Collision Center to see about some warranty work I needed to be done. They never got back to me.
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October 2023 by Bob Gelletly
Accurate estimates. Excellent workmanship!
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September 2023 by Maureen Heil
The work is top notch the reduction is due to a time estimate that led me to waste gas money on my rental.Services: Painting
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August 2023 by KB 72
Great job. Very professional. Erica provided regular updates. The work was completed timely and I was pleasantly surprised to find my car cleaned inside and out. I'm very satisfied and would highly recommend them!
