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February 2024 by Ashley Anonymous
Literally the most "GHETTO" Dollar Tree in Frederick. Most of the shelves look like this. As I was parking I was thinking to myself this sucks every time I come here I have to park far away and I have a baby with a stroller. When I'm getting up to the curb a lady pulled up and parked in front of the ramp I needed for the stroller, blasting Lil Baby emotionally scarred (I love that song) but she ran around her car and cut in front of me ,opened the door and let it Slam in my face and I had to struggle in both of the doors with the stroller. There was lady in their little holding room area when you walk in the first door and she also watched me struggle getting in the second door but didn't move or offer to help. Then they didn't have what I wanted &the line is always ridiculously long so I put the one thing I had back and left. Never coming back.
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December 2023 by Matthew U.
Oof, did I make a dumb decision when I decided to stop here. What I thought was going to be a quick stop to pick up a few items that weren't necessarily needed, but wanted, I'd be able to get in and out fairly quick. I was wrong, way wrong. First thing to know, the plaza it sits in is horrible. No one seems to understand traffic flow and just goes wherever they want without consideration of the fellow person. Once you are able to get close to the store, you are then almost force to fight to the death for a parking spot, especially from the people that want to shop at ALDI and park everywhere. Inside it was a bit of a disappointment as well when it came to selection they had on hand. I'm not putting them down in any way as they were working to stock the shelves in between attending to customers, but what they were stocking was nearly fully stocked and other items that were nearly out could have used the attention. Trying to get through the store was a bit difficult as there were items strewed about. And it could have just been me, but the aisles felt a little narrow making it difficult to shop comfortably. When I did finally get the items I needed I made my way to the front to pay. Per usual, one register was open. Here is where I will give them some credit. Even though it appeared to be a rough day for both employees and customers in the store, the staff were enjoying themselves while they worked. One employee was running all around, stocking and assisting customers, and the others would yell his name to either help or grab something. At one point they yelled his name just to mess with him and were laughing, they even tried to get me to get in on the gag.
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December 2023 by David Amaya
Congratulations pretty organized
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December 2023 by Mike
They scam my cousin for a 25 dólares gift card and the people where rude to us and scam us for 5 more dólares my cousin is 12 year old yes they scam a 12 year old kid and im mad and the man said they where going to not give us the money back and if we did not give them 5 dólares they where going to call the Police and they where so rude im never going there this is ilegal scaming and more a kid
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December 2023 by Isaac Cruz
I bought a giftcard for 25 and gave it back to get a 20 dollar one and then they scamed me for 25 dollar everyone should just rate it a one star there th worst
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September 2023 by M Jones
I travel to this dollar tree because it always has what I am looking for.
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September 2023 by Chewy Lopez
Manger ignored me after I was asking for help
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August 2023 by kim williams
This store has better customer service than most high end boutiques. Employees really do make a difference
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July 2023 by Keisha Tulloch
Absolutely the worst one in Maryland. Has a lot of stuff but the employees are awful always a long line. No one seems to care about other peoples time. Avoid this one and go to Jefferson street.
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February 2023 by Cristina Jackson
Manager kicked me out because I had my service dog with me. When I showed him the badge and told him my dog is a service dog and it’s protected by federal law he responded “I don’t care about that, you have to leave” My first time there and my experience was terrible. When I asked him to give me the corporate number he said no and walked away, so I said, sir you can’t deny people the corporate number so he pointed at a sign with a QR code for job applications. So sad to find such ignorance in the world!
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February 2023 by Daniela Vaca
I have been going to this dollar tree for year's. But with what happen tonight I will never go there with my family again!!!!When in there because our kid's wanted to buy toys. This lady that works there come up to us yelling for no reason and being rude....And of course I responded back to her and told her that there was no need for her to be rude we just ended up leaving it really wasn't worth our time to be fighting back .we were just trying to have a good night with our kid's!!!!Definitely will not go back to this dollar tree the worst experience? My money will go to dollar General never had a bad experience there I always shop there everyone that works there are very nice with great customer Service!!!
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February 2023 by Paul Brefka
The manager was extremely disrespectful and yelled at my wife who was looking at balloons. He was not professional or courteous at all. I went in after the fact to ask what was the issue and he had a completely different demeanor with me (tall male) compared to my wife (small woman). We are going to make a formal complaint to management because his behavior was not acceptable. Another employee even said to report him because clearly they also did not appreciate their managers attitude.
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January 2023 by Andrea Crosby
Clean, clear isles. Very attentive, friendly customer service. Great selection
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December 2022 by Andrea McCauley
Clean, clear isles. Very attentive, friendly customer service. Great selection
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August 2022 by Kepti
Unorganized, and very dirty. They are almost out of everything when we go. And there are never any carts or cashiers...
