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January 2024 by Brandon Carnes-Stine
RYAN and KELON THANK YOU FOR HELPING ME WITH MY REFUND YOU HONESTLY SAVED THE DAY! Keep doing what you are doing. (I’m sorry but Valerie you were wrong about not being able to do anything. Plz do your best with future customers.)
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December 2023 by Cheerav Patel
Came in to upgrade my original putter from my starter set. The staff member working in the Golf department (didn't catch a name unfortunately) was very attentive, and patient providing information and feedback about the best fit putters for my playing style. The staff member was very knowledgeable about the different types of putters, weight distributions, and overall feel and responsiveness tendencies of the different putters. I tested between 8-12 different putters before finding the right one for me. Huge shout out to the Golf Staff at this location. It's great to see that some people are really passionate, and fully engaged and invested in what they do. Keep up the great work!! I will certainly return to this location in the future for future golfing needs.
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November 2023 by Justin T
Grant In the outdoors department is absolutely amazing he’s very helpful, knowledgeable, and honestly very professional. He did an amazing job with everything I needed and any question I had.
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October 2023 by lindsay jones
The staff is so friendly & helpful!
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August 2023 by D A
Very bad customer service, they don't know how to do the job and waste the time of customer, they should train better to all employees.Unfriendly staff.
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August 2023 by jwnagy
I was looking for a spinning rod that I could pack for a trip. The sales woman was knowledgeable and very helpful. I found what I needed.
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August 2023 by Luis C
Not going to that store again I rather take my money somewhere else Reagan store manager is not different what other reviews describe about the store staff.
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July 2023 by Tom M.
This was at the frederick Dick's store in the Frederick Mall. I went to Dick's to shop for a couple of pairs of slip-on shoes. i was greeted quickly by a sales kid who brought my size shoe out to me, he then disappears. I went to look for him and he was with two other sales kids yapping away. I was patient and waited, they looked at me and just kept on talking. I left the shoes there and went to the mall.
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May 2023 by Gina Buttinelli
Great experience. The shoe department staff were patient and very helpful. Trystan and Zander were wonderful.
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May 2023 by bxby 4L
Came in earlier today to the shoe department looking for soccer cleats, a worker by the name of Aiden walks by me serval times. Once he approached me he addressed me with a nasty attitude!! I DO NOT appreciate that workers tone or approach.
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March 2023 by Stephanie Makel
I was given a pair of dirty running shoes to buy. When I asked for a different pair, they cleaned the shoes with a strong cleaner and gave them back to me wet. Poor customer service and the assistant showed to remorse and was not apologetic
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February 2023 by Meng Qu
I drive to this store 1 hour to pick up my order asked for exchange the girl gave me the same one I asked for exchange this is ridiculous!!!! The customer service tell me I need to go back to exchange again!!! I will never ever come to this store again!
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January 2023 by Luis Jimenez
Great help here and between the app and the store I find everything I need.
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December 2022 by Darryl Binkley
They had what I needed. I received very fast friendly service and there were plenty of team members on staff throughout the store including checkout.
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October 2022 by Trishia Lopacienski
Outstanding customer service this evening on a return/exchange with absolutely no hassle. Thank you!
