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February 2024 by Lisa X.
I love this Costco! So much better parking and less craze than the other surrounding locations. And it has Costco gas!!! A bit sad that Costco got rid of their churros and have giant cookies instead. I do like the strawberry and vanilla swirl soft serve so delicious!
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February 2024 by Erik Aarstad
Excellent service and many good deals.
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February 2024 by Jose O
I still think their employees are not following their “policies” some like to pick and choose.
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February 2024 by ilham selmani
I highly recommend going shopping at Costco.
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February 2024 by John G
You can tell they're having trouble getting people to work. Usually a well merchandised location...Previous manager was an idiot, current one is so much better.
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February 2024 by Janet Cugini
Great for bulk shopping and good prices. Lots of interesting food choices and always fresh. You'll also find other warehouse items such as clothing, housewares, and even appliances. Great place to buy good tires. Gas is also cheap for members. Costco can get extremely crowded, especially on the weekends. The parking lot is large but I've had trouble parking on the weekend. Lots of quality merchandise, especially if you want bulk items. Gas station on site is often crowded. Can also order online.
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February 2024 by Josh Pierson
My wife and I were brand new members and signed up online yesterday. We went in today to get our membership cards and there was an issue with their machine and lack of printing tape and they were unable to get us a card or print anything but told us we would be fine showing my app and driver's license.At checkout my app would not open because (as someone later explained to me) there is notoriously no connectivity in the store. Our cashier Liliana asked for my membership card. I told her what was going on from the get go and all I could provide is my license. Instead of being understanding or helpful she just got a very condescending attitude and accused me of either losing or forgetting my membership card. She told me I should have gone to the membership desk and had a temporary membership printed.Never mind that I litterally JUST told her they were unable to do exactly that and I never had a card in the first place. I really got the feeling that she was enjoying berating me for not having my membership card too much to even process the actual situation.Anyways, we eventually were able to make our purchases and leave after grabbing some food at the food court. There was enough time for me to think about our whole trip and decide that I can just keep going to Wal-Mart and expect a sub par big box store experience and not pay a $60 a year premium for it.They get a second star because I was able to go home, call customer service and get a refund for my membership.Looking at other low scoring reviews here, it looks like Frederick Costco could maybe focus more on being helpful to members instead of going out of their way to make members feel they have done something wrong for no good reason.
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January 2024 by R Luky
Long lines, rude staff and bad costumer service at this location
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January 2024 by Birol Tuncer
Fun place to shop
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January 2024 by Kariann LeMaster
Worst customer service. Cashiers are very disrespectful. Won't ever return to this location. And I thought Winchester was bad. I can go to Walmart and not have to pay a membership fee for this kind of treatment.
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January 2024 by Jeffrey Stapfer
Best eyeglasses price and exams. Also great tire center.
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January 2024 by Ian Kessler
This Costco is far and above one of the best in the area, and sooo far ahead of the Gaithersburg location. Great parking, huge store and wide aisles. Worth the extra travel time.
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January 2024 by Dan Russell
Tons of great products at great prices, as usual. So many benefits to being a member that people don't realize. I only buy clothes here, the prices for what you get are astounding! Same for prescriptions! Oil for your car, free nitrogen air for your ties, free tire rotations, healthy food, cheap high quality gas. Vacations, auto insurance, life insurance, and more. It's your one stop shop!
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January 2024 by Cristina Ene
Nice place
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January 2024 by Jennifer Agurcia
Very good products, I have visited several Costcos but this one in particular the staff leaves a lot to be desired, they should learn to treat their customers better.
