“The entire process was smooth and friendly (even the financing part). Would have given the 5th star if I had been asked what features and options I currently have, and would want to see in my new vehicle. Could have meant buying the "touring" package vs the "limited" outback that I did buy. Also... many friends who bought Outbacks from you received all kinds of multiple, complimentary trinkets (water bottles, key chains, hats, etc.) upon delivery. Would have really liked (at least) a water bottle instead of the hat I had to ask for.”
“Emran was excellent! A true professional who was extremely easy to work with and very friendly. I honestly believe he gave me the same respect as he would a member of his own family. Definitely a happy customer.”
7:30AM - 5:30PM
5733 Buckeystown Pike D, Frederick“I showed up without warning and was able to rent a car, unlike Enterprise who told me they had a car but when I showed up they didn't have a car. The U-Save guy was very efficient and friendly”
“Recently purchased a vehicle from Police Fleet, and couldn't be happier! There was a specific model that I had in mind but wasn't available at the time, and PF delivered! After a few weeks, not only did they find what I was looking for, I had options to choose from. Once I made my choice, the process was simple, transparent, and effortless. Would highly recommend!”
“Our first rental van was an ash tray on wheels but the manager, George held a van for us for 24 hours so we can switch out for a clean van just like I am used to driving. He will be missed at this location, but if you want to work with him because he’s awesome, go to Catonsville.”
“I had a rental from this location, for a month due to an accident. They’re very professional and friendly. They’re very good at communicating to customers. Also, patient with customers needs and issues. I would highly recommend this enterprise location.”
“Miguel took very good care of us and got us in and out very fast. He was very friendly and apologized when he didn't realize I was waiting (it was maybe 5 minutes). We were a little confused on why the door was locked but it was just because they only had one person and he was cleaning cars. Over all good service!”
7:30AM - 6PM
114 Baughmans Ln, Frederick“The best car rental in Frederick! They have new, clean and reliable cars and SUVs. I booked and rented a car from Nextcar. Mrs Eli at the Frederick office helped me from the time I booked until I returned the car and she did a walk around of the vehicle with me. Mrs Eli goes the extra mile to try and please customers.”
“Great friendly staff early on a Sunday morning. Easy to change the date of my rental when I made a mistake on my flight date due to international travel date change. Easy checkout of the car and easy check-in upon return.”
“Hunter provided excellent customer service. He was very knowledgeable, and very enthusiastic to provide excellent service to fit my rental needs. His active listening allowed him to provide quality service, and resolve a pre-existing error. Hunter should definitely be recognized for representing Hertz effectively. Thanks Hunter, you've been great!”
“Renting for the first time from Avis. Customer service was good. Car could of been cleaned on the outside, but not complaining it is driving very well do far. Hope the whole experience is a good one, if so will use them in the future.Follow up: experience was great and had no problems with the rental. I noted they have very updated vehicles. I will be choosing them again for my next car rental needs.”
“The best service department I've ever worked with. We have purchased 4 cars at Triangle over the past 25 years. The staff are friendly and fully competent in their jobs.”