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June 2024 by Lynda Myers
Went to Burlington in Frederick Maryland. The store was a wreck. Shoes all over the place. Only 1 cashier. I was in line for over 20 minutes while she was conversating with some of her friends that weren't in line. It a mess. Burlington has went down.
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June 2024 by Ra chel
I just left this store, which I have shopped at since I was 17 years old. I am now 28. This was by far the worst experience I have ever had here. I approached a cashier at the front register with a quiet, “hello, excuse me” and she widened her eyes at me, dumbfounded, like I had just asked something outlandish. Imagine how mean high school girl bullies behave and whatever comes to mind is apt.
Despite this unbelievably rude glare of hers, I asked her, “Could you please tell me where I can find another size of this dress?” And she loudly asked, “YOU WANT ME TO LOOK FOR THIS DRESS??” to which I said, “No,” and repeated my question. She shrugged and said, “I don’t know” In sincere disbelief I said, “But you work here?” and she motioned toward a cashier with seniority and said, “Ask her.”
I walked to the other cashier and repeated my question once more, to which she was helpful. I thanked her and gave her feedback about the rude cashier quietly with, “She’s mean” and the cashier with seniority put her head down and said, “yeah, I’ll handle it.” I clearly wasn’t the first person to say something to her about this.
When I was ready to check out, I waited in line and saw the first cashier looking at me and stifling laugher, literally as though this was a Netflix movie about a high school bully. I was next in line, her register was open, but she was still stifling laughter and glancing at me. I do not know what I did to deserve this treatment from a Burlington employee I’ve never met. Another employee saw me and said, “Here, I’ll ring you up.” I was genuinely relieved to not have to interact further with the first cashier.
Again, the incompetent, dismissive, and rude cashier was at the front register to the right as soon as you walk into the store. Today is June 1st and this happened at approximately 5:35 PM, so seeing who was working registers today should be simple.
Her behavior is so sad.
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June 2024 by Duane Pilkerton
Very Crappy Store stuff all over floor don’t have things were they belong you can’t even go straight through checkout you have to back out management must not put any pride into store place looks like it hasn’t been cleaned in a long time needs to be shut down taking my bussiness to Gabe’s they don’t even deserve 1 star needs negative 5 star
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June 2024 by Tonya Pilkerton
My goodness, horrible store!! I had a stroke and I walk and push the cart for stability, could not get down aisles because of product on floors, trash on floors it was an embarrassment! Very sad how this store has turned out! Managers there and not doing anything about it. Poorly run, whoever owns this is definitely not checking there stores out! I’d advise not to shop there
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April 2024 by Mia Nemser
One of the nastiest stores i've ever been in! Floor was covered in stains and trash, merchandise was disorganized and staff was nonexistent!
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March 2024 by Lester McMillan
This place was filthy! The carpet looked like it hasn’t been vacuumed in years and every isle was a mess. Very disappointing.
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February 2024 by Alex
What is going on with this place?? It used to have a nice variety of selection for coats jackets and clothes..... now theres nothing. Its also a big mess! It used to be much nicer than ross or marshalls. Avoid this waste of time.
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January 2024 by Jose Mejias
Too bad it's come to this. I remember when this was the place to go for men's dress clothes. Now it seems to be a more disorganized Marshalls.
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January 2024 by Jaime Ernesto Castillo Landaverde
Excelente tienda de ofertas
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January 2024 by Jay Blake
Line moved quickly on Christmas Eve. Good job.
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December 2023 by Seyed Zareh
The cashier forgot removed magnet tags off the cloths
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December 2023 by miriam batres
Its so dirty lmao so much stains on the floor
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December 2023 by Katie Gift
Clean organized
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December 2023 by Tim Parker
They are understaffed, and their store is not well kept. But I bought an adult 3x Reebok coat that is really nice for $40.
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December 2023 by Nicole Kelly
Good service and variety of sizes of clothing, friendly customer service! The prices are incredible on all name brand clothing.
