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February 2024 by Ana Baires
They've done 3 repairs on 2 different cars...first repair, they forgot to put badges back on the car, the employee who handled it is no longer here. 2nd repair handled by Brian was painless. The 3rd repair handled by Kirk has been the worse. The repair was delayed because parts weren't ordered before hand like they're supposed to by USAA terms. The car was damaged and they blamed Tire World who they subcontracted some work to but they're not accepting responsibility. Kirk is rarely here, never returns calls, horrible communicator. I've sat in that shop waiting for Kirk for hours to try to resolve the issue. Other customers have come in trying to get their work going or estimates done but it's being handled by Kirk so others pick up the slack. And the office manager plays the I'm just the manager, I don't know anything card. If you're not expecting your car to look better by the time they're done, this is your place.
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January 2024 by Tyler Cureton
My low rating is simply about the 3% fee they charge you to pay your deductible via credit card. They also don’t take checks so unless you bring cash you have no choice but to pay the fee. Even though it took a full 30 days I had good service from appraiser Kirt who works here.
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November 2023 by Carmi Snyder
Excellent service, excellent communication. Great job!
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August 2023 by Lannie Leach
Very helpful staff
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July 2023 by Carley Myers
It was my first time dealing with body work through insurance. The staff were very nice and helpful with and questions I had. Scheduling was super easy. They also detailed my car, I didn’t know that would be happening, so that was a nice surprise.Services: Painting
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July 2023 by Kelly Daniel
We have been doing business with Autobody Dimensions for years and they never disappoint. Was dealing with a difficult situation due to someone hitting my sons car over several months and they were fantastic. Kiddos to Kurt & Marion. Thank you as always!!
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July 2023 by George Bo Clevenger
Repairs to our car were fantastic, no issues there but ... They were very slow to respond to calls and the repairs took twice as long as initially promised with no explanations.
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June 2023 by John Cruz
About 1.5 weeks ago, I came to the shop that I went previously for my side skirt which they did a great job at but then my side mirror was destroyed due another car on the road. They supposedly told me they ordered the part and not to worries due they have the claim and vin number of the vehicle. The time went by, I called again and the lady told me it was coming in on Monday 05-15 and literally 5 mins later, they called back and telling me they never order the part. They want me to come in and they wanted to take my whole side mirror and apart to find a part number. But they could had told me that almost two weeks ago. I told them why I needed to come in with all the info I already give them. They were rude and a guy name brain was especially rude and went ahead and order the wrong part saying I told them to do that. He is sorely mistaken. I will not recommended going to that place after the experience I had.Service: Body & Trim
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April 2023 by Branden Ryan
Service is great, they are up and energized early in the morning and the work they did repairing my car was flawless.
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January 2023 by Kim V
DEFINITELY RECOMMEND.I had a wonderful experience with this shop. Sadly, I had to fire the original body shop that we chose to repair my car after 10 weeks and we found Autobody Dimensions. After our negative experience with the other body shop, we were very apprehensive about our car being repaired. However, Kirt made the whole experience wonderful from start to finish and handled with process with State Farm. He kept me informed and understood what we had been through. They did a wonderful job on the remaining repairs and blended the 3-stage pearl white paint beautifully. I'm hoping I don't ever need a body shop in the future, but if I do, we definitely will be using Autobody Dimensions.
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January 2023 by Roger Bohn
I have to wait a month to get my light fixed. It's $500 deductible.
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November 2022 by Pablo Medina
When it comes to insurance claims this place will not do a good job, my car was at their location and they put a cracked headlight on the driver's side I talked to them and they were acting very rude and saying that's all the insurance is paying. It is understandable when you put a used item in good condition but do not deliver a repair with bad cracked parts that you don't care about your customers. I will never recommend this place for any repairs.Services: Painting
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November 2022 by Robyn Jacobs
Great communication and fast service! My body work was not significant (just 4 parts), they were so prompt in getting the parts, scheduling the service and I got my car back a day early! We've used them before for prior damages and they are beyond superb! Wish we didn't need them, but glad they are there. They are State Farm certified as well, makes the claims process a lot easier.Service: Body & Trim
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October 2022 by Gypsy R.
USAA offered me a few options for repair after I hit a raccoon on 695 and busted the front bumper of my Jaguar XF. Chose these guys based on reviews. I am glad I did. My service rep was extremely friendly, knowledgeable and easy to work with. I was worried about paint matching -- he assured me it would and he was right-- perfect match. Took it in on a Monday, they said probably done by Friday but it was don't early Thursday. All around excellent service and work and highly recommend.
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September 2022 by V B
My car got totalled and Authur was very helpful thru my process of getting my cars damage assessed. Quick, efficient, and knowledgable.
