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November 2023 by Alex Shpits
Last month, my son and I embarked on a seamless and delightful journey with Audi Frederick as we leased two Audi Q5 cars. The entire deal, from negotiations to finalizing the details, was conducted effortlessly through online channels. This smooth process was significantly facilitated by the expertise and professionalism of Jeffrey Meadows, a distinguished sales professional.Jeff's commitment to providing a top-notch experience was evident throughout, making our leasing process not only hassle-free but genuinely enjoyable. His attention to detail and dedication to customer satisfaction set a new standard for us, surpassing any previous car-related transactions.Given the exceptional service we received, there's no doubt that I will seek out Jeff for future business endeavors. His expertise and customer-centric approach make him a standout choice for anyone navigating the complexities of acquiring a new Audi. Without hesitation, I will enthusiastically recommend Jeff Meadows as the go-to contact person for friends and family seeking a seamless and satisfying Audi acquisition experience.
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November 2023 by William Amacker
I highly recommend speaking with Jamel. He is someone I highly recommend if you're looking for a easy and seamless transition into a new vehicle. He was highly professional, knowledgeable, and was accommodating to my hectic work schedule the entire process. I'll be sticking with Jamel for every new car I get into for life. 10/10 for Frederick Audi dealership and Jamel.
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November 2023 by Amelia K.
Andre Williams is one of the best advisors I've ever worked with. He was open and honest throughout the process of getting my car fixed and maintained. From start to finish, everything went smoothly. I left with my car taken care of, washed and fixed all the issues I mentioned. I felt as if Andre truly cared about my satisfaction and went above and beyond to make sure my needs were met. He was definitely a pleasure to work with given it's hard to find people that have patience and dedication to their work these days.
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November 2023 by liz Frame
Audi Frederick came to the rescue when we were in the area from out of town. Our car suffered some major issues and the mechanics at Audi Frederick worked hard to get it road-worthy and ready to take us back home safely. They were friendly, supportive, and knowledgeable! Thank you Audi Frederick!
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November 2023 by Kelly Mansour
I have purchased two cars from Audi Frederick. This dealership is phenomenal. No longer is buying a car a full day task.The customer service there is outstanding and all the staff are great. Working with Nick Rotruck from the finance department was super easy and unlike any ofher car finance department I’ve dealt with. He was quick and straight forward and thoroughly explained everything.Buying my car was no doubt a positive experience thanks to the used car manager, Justin Cordelli. He provided exceptional service. I told him exactly what I wanted, and he was able to work with me to find the car that fit my needs. He was professional, understanding, explained everything clearly and was very knowledgeable.This is the second used car I’ve purchased from Audi, Frederick, and it is hands-down, the best dealership in town. I highly recommend Audi Frederick to anyone in the market for a new or used car. You will not be disappointed!
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November 2023 by Muzafar Umarov
I was looking to lease a Q8 E-Tron as a first EV for the family. After submitting a Costco Request, I was contacted by Brayden. He was very friendly and professional. Since Audi Frederick was about an hour from me, I asked if he could provide me with a lease quote and see what the number would look like. Audi Frederick was one of the only dealers that provided numbers without me being there in person. After a few back and forth conversations, we agreed on a deal. I came in and picked up the car pretty fast. The whole process was very smooth and Brayden did a great job in that.
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October 2023 by Fogo
We had a great car buying experience at Audi Frederick. We worked with Jimmy and Jordan. We had some very specific color and options preferences making the pool of potential cars very small.Jimmy checked-in regularly took the time to understand what we wanted. They combed through the local inventory, eventually finding an exact match at another dealer. They worked with us to capture available incentives and Jordan arranged the transfer with another regional dealer while Jimmy transported the car and we took delivery.Audi Frederick purchase was painless and enjoyable. It was late, so Jordan literally rolled up his sleeves and helped detail the car as part of final delivery. Jimmy took the time to review the features.In the workplace, what we say and what we do aren’t always aligned. Not the case here. Audi Fredrick crew demonstrated actions of professionals who want to earn your business. This is how every car purchase should be. Give them a chance to exceed your expectations and earn your business, you are reading this review because we did. Thanks Audi Frederick, we love the car and we will be back!
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October 2023 by Ben Yang
Sold my car to Audi Frederick. Everyone I dealt with was polite and easy to work with. The offer was very fair not a "bait and switch" and they came to me to pick up the car, did the paperwork and was done in under 30 minutes. I met with several other dealers who offered more on the phone, but when it came to the final price, always low balled the offer. Have to wait for the title to clear so am waiting for the final check but am happy to recommend them when it comes to selling a car.
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October 2023 by Casey McKay
Once again, the staff at AUDI FREDERICK sets the bar incredibly high. I have already bought one new vehicle from this dealership in April 2021. I didn't think it was possible to have a better experience, but this past weekend they outdid themselves again. Jeff Meadows and Jordan Stickelman are truly great to work with. No question was left unanswered and the process was incredibly comfortable. I can say without hesitation, that I will continue to work with this dealership on all of my new/ used vehicle needs and service as well. Top notch all around and it's nice to have a luxury dealership in your hometown that takes pride in all the services that they provide. Thanks!!
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September 2023 by Timika Thrasher
What an amazing experience. My sales person Tyler was great to work with and extremely responsive. The sales Manager Jordan went beyond and above to assist to find the specific vechile that I wanted.The finance transaction was smooth and easy! Thank you for making this purchase and experience top notch!!!!!T.Thrasher
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September 2023 by Samet Gursel
Took my car there for a noise on front axle, and they said there are no issues on the axle, but my tires need to be replaced and car is due for routine maintenance. After the "repair", which took 7 days, I wanted to test drive my car to see if the noise magically disappeared, and they said I need to pay first.. They charged 3% convenience fee due to credit card payment, didn't reset the "service due" light on the dash (apparently it is a $50 extra) and sent me home in a car that wasn't washed or cleaned. They didn't even fill the washer fluid now I am realizing.Took the car to a different Audi dealer after a week because the noise was still there and they immediately said that this is a known issue and my differential needs to be worked on under warranty.Good luck, if you decide to go there.
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August 2023 by Mike Dougherty
Service advisor Ray is awesome. Been taking my vehicle to him for the last year. Really appreciate how he always super accommodating, responsive, great communication, and goes out of his way to take care of customers.
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August 2023 by Crystal James
The Sales/Finance team at Audi Frederick was wonderful! I was VERY particular about the car I wanted (wasn't an easy find), they were able to find the car, go pick it up and bring it down to Frederick, the team went above and beyond and was very patient with me. The car was showroom ready! I couldn't have asked for better customer service. I highly recommend Audi Frederick!
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August 2023 by Christin Bell
Great company with which to do business! Tyler and Jordan were in constant contact ensuring my purchase was smooth as I'm located in Pittsburgh. Will definitely buy from them again!
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July 2023 by Michael Perlman
I've worked with a number of different Audi dealerships over the years and Audi of Frederick is unequivocally the best experience I've had from beginning to end. When I say beginning to end, I'm talking about an 18 month experience. I put in for a custom build of an S5 Coupe in Nogaro Blue (I'm in love with this color and car) in Oct of 2021, right when the Ukraine/Russia conflict begun. Pair that with covid still affecting production and it was a recipe for a long wait.Throughout the lengthy process my Audi specialist Dan Gugger was incredible. He replied to any and every question I had. Dan gave me countless status updates and was overall a gentleman. He let me know as soon as the car was built and sent me the freight ships info so I could track it coming over the pond. He is a fantastic advisor.Most importantly, this dealer kept their word and honored the price of my car, and even more important, did not increase the price when they certainly could have given the car market environment we're in.When it came to talking numbers after the car finally arrived, Kyle the finance specialist was kind and explanatory. Not baits and switch, no games. Something you often see in car sales. The Audi Sales Manager Jordan was also great to work with and speak to. He also gave me some small concessions to get my monthly payment where I need it to be. Finally, Daniel the tech specialist assisted in getting me set up with the MMI and anything I needed he was right there to help. He even gave me his cell just in case I needed him after hours or on his day off. Dan actually provided me his cell as well.I didnt mention that I'm in New York, and all of this was done over the phone and digitally. The fact that it went so smoothly speaks volumes on how the straight the ship over in Frederick is run.THANK YOU Sincerely for everything. It was well worth the wait and I really love this car, and the experience. I will be back for my next one :-)
