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March 2024 by Morgan Clipp
Dominic was fantastic… He saved me over $650 from what I was about to pay online plus got me in home installation and protection plan included in the much lower price. He was a pleasure to work with, friendly and up front with all of my questions.
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March 2024 by Debra Schulze
Suad was great to work with. She is very knowledgeable about the products and furniture lines in the stores. Very happy with Ashley and out wonderful sales associate Suad!
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March 2024 by Carolyn Meeks
Steve was very helpful today . He showed me where to look for the leather sofas I was trying to find and explained the sale to me . When I found the sofa & oversized chair I wanted he wrote me up quickly and explained since wasn’t in stock would be 2 to 6 weeks to get . I asked him about a senior citizen’s discount ( usually forget to ask but had just read about asking on the State Police Alumni site I belong to) he was nice and explained he would ask his manager and the manager was kind enough to give me a discount. Thank you for all your help . Next time I will be at Ashley Home first .
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March 2024 by Michelle Axt
Tammy was such an incredible help in helping me pick out the bed frame and dresser I needed! She helped explain the differences in each piece I was interested in and made sure I got everything I needed. She made the whole process a breeze and I am so happy with the whole experience.
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March 2024 by Andrew Basom
Tammy was fantastic helping us pick our bedroom furniture set!! She was knowledgable and easily explained the difference between the quality of different options. The delivery was expected to take 2-6 weeks and it only ended up being 2 weeks! Definitely recommend
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February 2024 by Allison Krichbaum
Great experience- Jessi was great to work with. Everyone was very nice and helpful and we are excited for our new couch
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February 2024 by Daniel Stroud
Do yourself a favor and ask for Dominic at Ashley. You won’t be disappointed. Great customer service, will do everything to get you exactly what you need.
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February 2024 by Summer Harding
Had a great experience at the frederick location. Jesse was awesome at answering any questions we had and helping us pick out the perfect sectional for us. Definitely recommend!
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February 2024 by Shellina Campos
Zayid was amazing! He helped my fiance and I purchase our first set of furniture with no stress. :) He gave us plenty of time to walk around and test couches, and didn't make us feel pressured whatsoever. Thank you so much!
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February 2024 by Stephen Kaiser
Steve made sure we were taken care of and never felt any pressure throughout the sale.
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December 2023 by Nathan Reel
Be careful with this location and the delivery dates. We bought furniture and were told a delivery date of last week of November/first week of December. That was on November 11th. Then on our order form, I noticed a date range written after our agreement of two months. Our fault for not double checking but it was definitely not written in the delivery location and done nefariously at the bottom of the page. We’ve been told we’ll be lucky to get furniture in two months.
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December 2023 by Bekka Schneider
Picking up our new loveseat was a nearly seamless experience. The employees go above and beyond to ensure pickup is an easy process for customers. The employee at the loading dock, Jason, is especially helpful!
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November 2023 by Linda Nichter
I went to Ashley Store in Frederick, Maryland on Wednesday, 10/11/3.I was greeted by a very pleasant employee Dominic Rohr.We are so quick to complain about service, we tend to not give credit when its due. This young man was extremely helpful, courteous, patient (taking time not making me feel rushed) You would have thought I was looking to spend a lot of money. No!I was looking for a chair. Well with his help I found one. This is what we need in todays time. Kind, Helpful people. I purchased a bedroom set in the Hagerstown Store. I really like Ashley Furniture. I must say Dominic is a keeper and definitely an asset to Ashleys.
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October 2023 by Alexis Flores
Jason provided great customer service. He assisted me loading a piece of furniture. He provided step by step on how to complete the process. Great job Jason.
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October 2023 by America Wheat
Ignacio & Lucas were great! I visited the store 3 times before finally making a purchase and each time they were super helpful and patient, not pushy at all. The whole process was smooth and comfortable. I highly recommend either of these gentlemen.