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June 2024 by Zariaa Gibbs
Very very ignorant people ……wouldn’t recommend this location. GO TO A DIFFERENT ONE . I have never met such an ignorant human being, just for asking a question question. I hope you’re out of business soon. You don’t deserve the people in Frederick.
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April 2024 by joseph stevens
Can't make change?
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October 2023 by Juan Carlos Guerrero
very bad customer service
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June 2023 by lazair derricott
If I could give a negative 10 I would this store is thee worst they tobacco products are always stale specially blunts or leafs. I told her I wanted to feel the pack before I bought it because they are usually stale she asked me not I stated u can feel how soft they are through the pack I purchased the item went home and it was so dry I couldn’t unravel it brought the item back up here to show her and she said to speak to the boss she said I told u that u didn’t have to buy the item ? well if I live here why would I drive to a further store because you all sell bad and stale products. She told me come back tomorrow on 12/08/2022 to speak to the manager Nam. Just advising others DO NOT BUY ANY BLUNTS OR LEAFS FROM HERE .☝?✌?? had to get them wet and they still crumbled they don’t wanna give u ya money back or a new pack so this is what reviews are for right .
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April 2023 by Nick Lawson
Dirty nasty same with the employees attitude
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March 2023 by Sameh Rahief
Nice and clean. Prices are relatively high
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October 2022 by Brody Stone
This is by far the worst 7 Eleven I've gone to. Foods are past the expiration date, that includes the ready to eat foods. The owner/Manager has accused me of stealing multiple times and the store is dark and grimy. Nothing ever seems clean in the store and never has.
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August 2022 by chocolate strawberry
I was in there today and treated so poorly as soon as I walked into the store he was watching me ....as an African American women I turned the other cheek it happens often because of my race but it was appalling I spoke to this man with nothing but respect asked for napkins and he stated "Not Now " then took it upon him self to continue the task he was involved with not to mention I was the only customer in the store I purchased a slurpee as my personal pick me up he gave me the napkins finally and it wasn't enough so I walked back to get a cup he then states to me you need to pay for that I say well how much is it politely and then he thinks about a price that he's going to charge me for a cup that possibly was free the total pricing that he suggested was $1.69 yes $1.69 for not only an empty cup but as well a paying customer I'm very frustrated with my experience this evening
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June 2022 by Bob Sweeney
I had a three hour drive in front of me and I had to be at my kids Lax game by 8 AM! 7-11 on 5th and East in Frederick was open, clean and had hot, fresh coffee on hand! Not to mention 2 bananas for $1. It was a life saver before hitting the road! Thank you 7-11.
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May 2022 by Agent Bob Stone
This is by far the worst 7 Eleven I've gone to. Foods are past the expiration date, that includes the ready to eat foods. The owner/Manager has accused me of stealing multiple times and the store is dark and grimy. Nothing ever seems clean in the store and never has.
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February 2022 by nicole leeann
I just left this 7/11 which we got to EVERY day. My husband uses this location to put money on his bank card, I go there to get snacks/food for myself and my daughter. They talk to us like family. I just purchased 2 GLASS cokes, they were NOT double bagged and I did not see the two holes in the bag, I picked the bag up off the counter and one of the glass cokes fell through the hole, busted everywhere, glass got into my shoe, cut my toe, I asked him if it was okay if I went and grabbed another coke, he told me no, it was MY fault that I needed to be more careful. Would not give mt RHE managers number, was unapologetic and RUDE. Will NEVER!!!! Spend another dime at this location EVER again!!!! I thought rocky was a nice person, not after this, I am thoroughly disgusted. This was how the bag was after the incident, I didn’t even take a step, as soon as I picked them bag up, they fell through, so please explain to me how that is my fault.
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February 2022 by Nicole L.
I just left this 7/11 which we got to almost EVERY day, it's the closest one to our house. My husband uses this location to put money on his bank card, I go there to get snacks/food for myself and my daughter, we get money orders for our rent etc. They talk to us like friends. I just purchased 2 GLASS cokes, they were NOT double bagged and I did not see the two holes in the bag, I picked the bag up off the counter and one of the glass cokes fell through the hole, busted everywhere, glass got into my shoe, cut my toe, I asked him if it was okay if I went and grabbed another coke, he told me no, it was MY fault that I needed to be more careful. Would not give me the managers number, was unapologetic and RUDE. I thought rocky was a nice person, not after this, I am thoroughly disgusted. This was how the bag was after the incident, I didn't even take a step, as soon as I picked the bag up, it fell through, so please explain to me how that is my fault.
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August 2021 by Linda Arrington
It's close to work if I get hungry
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June 2021 by B Yuri
Nice Location near restaurant and auto detailing
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June 2021 by Vivek Patel
Needed to add this after reading someone’s, um I have also have asked to use their restroom. It’s an employee restroom and is not meant for customers. I only asked because I really had to go. But I own a store as well, and most franchises are not allowed to let customers use employee or company bathrooms. Regardless if it’s a little girl or not, why are people so soft lol. Just accept the rules, I have let people use ours and 9/10 they leave it a complete mess and I have to clean it. Never again. Just because they don’t let you use it, doesn’t make them rude
